Joe Everett

Joe Everett Email and Phone Number

Business Strategist | Executive Leadership Development | Organizational Transformation | Behavioral Analyst | Follow me at joeeverett.com
Joe Everett's Location
Raleigh-Durham-Chapel Hill Area, United States
About Joe Everett

I am a highly driven business strategist with a high index in Transformational Leadership, Behavioral Analysis, Customer Experience, and Digital Content. My big, hairy, audacious goal is to bridge the gap between internal leadership teams, the employee experience, and their strategic blockers to delivering a fantastic Customer Experience. If you have a strategy issue you don’t know how to solve, call me, and we will solve it. I should be on your speed dial!I help individuals and companies strategize their business goals and turn them into large, bright visions that you can rally your teams around to produce exceptional results and discover where the poor results come from.I can help you leverage the correct data and gather insights from it that will allow you to make more informed, calculated, strategic decisions.It all starts with your internal teams and customers. If we can get those two things right together, we can build something magnificent, creating a scalable plan and set of methods to accelerate your business.

Joe Everett's Current Company Details

Business Strategist | Executive Leadership Development | Organizational Transformation | Behavioral Analyst | Follow me at joeeverett.com
Joe Everett Work Experience Details
  • Foot Locker
    Director, Agile Capability
    Foot Locker Mar 2023 - Aug 2023
    St Petersburg, Florida, United States
    Promoted to continue progressively growing three omni-channel teams – Digital Strategy, Copywriting/Site Merchandising, and CX Strategy & Insights – to cohesively function as a single digital content management entity.Exceptional Contributions:Skyrocketed engagement and scalability by mapping strengths to goals and Future leadership needs
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  • Foot Locker
    Director, Cx Strategy & Insights
    Foot Locker Mar 2019 - Mar 2023
    St Petersburg, Florida, United States
    Promoted to oversee Customer Experience (CX) strategy and insights, directing, building, and uniting three omni-channel Shopping Experience digital content management teams. Addressed and predicted customer friction points. Reported to key stakeholders across the organization. Executed Customer Shopping Experience vision by collaborating across areas including CxO and executive management, marketing, product management/onboarding, graphic design, SEO, UX/UI, data science, and VoC.Exceptional Contributions:Instrumental in increasing margin by 3.72% for a wider range of promotions from more diversified customers, by leading the project to design and launch a re-platformed tool built around consumer preferences.
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  • Foot Locker
    Sr. Manager, Digital Operations
    Foot Locker Mar 2019 - Aug 2021
    Clearwater, Florida, United States
    Promoted to oversee two teams – Digital Content Management, and Copywriting – in producing content’s written marketing, publication, and performance analysis. Developed into a cohesive network of teams, for full knowledge access.|Exceptional Contributions:Elevated CVR marketing material performance 6.26% YoY via Mobile App and content strategy oversight, increasing sales by capturing from broadened consumer base via seamless mobile-device retail experience.Increased customers’ written communications via improved quality of product descriptions, marketing emails, and long-form content, as a result of having set new Voice & Tone guidelines. Boosted sales by $1B that year, ~$400M from elevated digital purchases based on changes made in tandem with the other team integrations.
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  • The Geek Doctors Llc
    Founder
    The Geek Doctors Llc Mar 2014 - Dec 2018
    Set up and implemented CMS, to bring new/small businesses into digital space by determining their wants and needs, and then designing well-defined customer journey roadmaps strategizing experience vision. With unique marketing-adjacent skill-set including technical understanding, used digital content management strength.Exceptional Contributions:Expanded client contract/agency relationships 15,000%+, from a single client to 150+, via excellent post-purchase/post-work experience, building lasting relationships by having helped small businesses grow.
  • Lord & Taylor
    Manager, Product Onboarding
    Lord & Taylor Aug 2013 - May 2014
    Headhunted to oversee and align a twelve-member team on common hurdles and issues in onboarding newly purchased portfolio products into purchasing and US/Canadian website systems. Ensured products were on-site.Exceptional Contributions:Reduced non-live warehouse inventory 21% to 2% via cross-functional collaboration with key stakeholder groups including Buying, Photo Studio, Planning, and Site Operations, and in-house software developers.Identified and resolved backlogs by compiling process-tracking data sets with the supervisor and VP of Products and Purchasing, and improved reporting management.Shortened go-live time by streamlining product attribution, onboarding workflow, and after image/description completion; recognized for outstanding work.
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  • Bradley Caldwell, Inc
    Sr. Manager, E-Commerce Development, Business Intelligence & Marketing
    Bradley Caldwell, Inc Jan 2012 - Jul 2012
    E-Commerce Marketing, and support of specialized VB.NET software for E-Commerce stores using Bradley Caldwell as a wholesale distributor.
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  • Neeps, Incorporated
    Director Of Operations
    Neeps, Incorporated Mar 2009 - Dec 2011
    Managed day to day Operations of E-Commerce corporation totaling 8 online stores.
  • Solid Cactus Web.Com, Inc.
    E-Commerce Support Engineer
    Solid Cactus Web.Com, Inc. Nov 2007 - Mar 2009
    Shavertown Pa
    Provided technical support to clients using the Yahoo!, Amazon, Pro Stores, and Wordpress website platforms, along with training and instruction on how to use those platforms for managing an E-Commerce store.
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  • Network Solutions
    Premier Vip Partner Client Manager
    Network Solutions Jan 2006 - Feb 2008
    E-Commerce Sales, Support, Training.
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Joe Everett Education Details

Frequently Asked Questions about Joe Everett

What is Joe Everett's role at the current company?

Joe Everett's current role is Business Strategist | Executive Leadership Development | Organizational Transformation | Behavioral Analyst | Follow me at joeeverett.com.

What schools did Joe Everett attend?

Joe Everett attended Luzerne County Community College.

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