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Solutions and Resource for Multi-Family Projects

• Directed operations to transform start-up construction company into high-output industry competitor within two years while organizing all project logistics, such as all contracts, vendors, blueprints, change orders, and payables. • Managed $56M+ budget and negotiated a subcontractor payment solution to execute premium off campus student housing project for EPOCH Clemson, constructing 124 various buildings across 74+ acres. • Drafted and negotiated contracts to deliver a $11M+ construction project for a senior memory care facility and build a $15M+ site for a senior assisted living and memory care facility. • Strategically devised design-build agreements and created templates for all subcontractor agreements and purchase orders to standardize fiscal deliverable protocol and sustain financial stability. • Recruited, hired, and built project teams to ensure timely and accurate finalization of all construction projects, continuously training team members for maximum skill development and team collaboration.• Negotiated all design build contracts, upward facing contracts, and downward facing contracts to prevent any scope of work (SOW) gaps and warrant client satisfaction and trust.

• Managed several departments and 100+ team members to sustain operational efficiency, including the network operation center, senior network engineers, local tier II support, offshore tier III support, field operations, customer service, and account management. • Devised and implemented turnaround strategy to foster cross-functional collaboration between all levels of engineer and customer support teams, building trust and accountability across all team members. • Revamped support team processes and protocols to improve customer service key performance indicators, successfully lowering costs by 10% and increasing end user count by 20% annually. • Established new employment advancement matrix to standardize employee development, motivating employees in conducting research, writing white papers, and suggesting process improvements.

• Designed Excel program to analyze project timelines and predict workflow trends, successfully identifying discrepancies and readjusting project scope to optimally accommodate client requests. • Leveraged Excel data to launch new project program that expanded project pipeline exponentially, tripling employee workforce while boosting year-over-year (YOY) revenue growth. • Managed scope of work (SOW) and coordinated logistics to execute construction projects for clientele within strict timeframes, overseeing contract agreements, vendor negotiations, and resource allocation. • Leveraged financial acumen and budget management expertise to deliver monthly financial reports and risk assessment figures to senior management teams, analyzing data and forecasting accurate trends. • Implemented new software platform to standardize reporting, tracking, and cost control processes, efficiently organizing all mission-critical information while mitigating potential risk.

• Spearheaded the creation of the Construction Services Division, combining the sales, engineering, and project management teams into one cohesive unit to execute projects with high-quality performance. • Designed and led internal employee development program to define department mission, vision, and values as a collaborative entity, successfully bolstering morale and establishing positive work culture. • Utilized Kaizen principles to implement process improvements and streamline operations, effectively reducing response time, decreasing quote estimation time by 60%, and increasing quote flow by 75%+. • Applied hands-on management techniques to successfully establish sustainable, profitable action plan following merger and acquisition (M&A), augmenting year-over-year (YOY) revenue growth.

• Championed business development strategy to position company as pioneer in student housing industry, directing various projects while managing finances, contracts, sales, and operations. • Served as instrumental leader for wireless video and internet service installation, servicing over 30K+ students across 22 states to transform student housing trends to automatically include high speed internet in college dorms and housing. • Built and managed sales team, strategically recruiting and training employees to produce optimal skill development and ensure high-stakes deals closed with accuracy and efficiency. • Leveraged hands-on experience and acumen to lead complex projects from initial concept to finalization, overseeing all construction logistics and contracting activities.