Johnathan Hart Email & Phone Number

San Francisco, Ca, Us

New York, New York, Us

- Establish end-to-end business goals for a new type of free-to-play live experience from market research, concepting, dev, launch, and live operations- Innovate and iterate on new monetization models based around narrative influence- Define the desired data instrumentation for all features- Design and balance in-game economy, user onboarding, as well as all retention and monetization features

Tokyo, Japan, Jp

- Own creation of new titles end to end. From market research, conception, prototyping, development, launch, and live phases- Write product requirements documents (PRDS) for new features and drive product development with a team of engineers, product managers, artists, platform operations, and more- Own the product roadmap and KPIs- Design A/B and multivariate tests to optimize features- Manage in-game economy including pricing, sales, and seasonal content- Lead sprint/task management, stand-ups, and scrum meetings

Saint-Mandé, Île-De-France, Fr

- Design and oversee implementation of all systems relation to retention, progression, and monetization - Create and run the live strategy with an emphasis on Games as a Service (GaaS)- Helped design and build subscription based music learning software for multiple instruments- Design player on-boarding experiences and monitor the health of our early retention funnel- Work on Subscription (SaaS), Free to Play, and Premium gaming models- Create and manage CRM campaigns aimed at engagement and winback- Define product metrics, objectives, and key results to help guide, prioritize, and measure the success of features and games

Saint-Mandé, Île-De-France, Fr

Nicosia, Cy

- Optimize Live Operations performance by designing and executing comprehensive A/B Tests to targeted audiences and following up with rapid, data-driven iterations-Design, test, and implement retention and monetization strategies for every part of the player experience (CRM, onboarding, conversions, in-game events, winback, etc.) through monitoring and analyzing real-time behavior and player feedback- Project manage Business Intelligence (B.I.) and Player Relationship Management Platform (PRMP) teams; responsible for execution and analysis of Live Ops services across seven titles/products- Collaborate across departments on issues related to Live Ops activities (Development, Production, Asset Production, Community Management, Customer Support)

Nicosia, Cy

- Design, draft, and produce reports and analysis based on specific business requirements, using data from game servers, web analytics tools, research surveys, and financial databases.- Design and implement monetization strategies based on analysis of player behavior and past performance. - Provide forecasting and analytical support for game design, development, testing and operations, including player journey and engagement, gameplay balance, player retention, and monetization.- Work with Data Engineers on data requirements, game telemetry design, dashboards, and KPI reporting.- Support marketing and financial analysis including funnel analysis, media campaign performance, and KPI tracking.

Nicosia, Cy

- Assisted in the management of Community staff to achieve organizational KPI’s.- Planned, organized, and ran Wargaming shows and player events.- Implemented strategies designed to engage and strengthen the community while synching with global offices to ensure parity across all regions. - Created and coordinated messaging and content across all languages and platforms, communication of new product features, and implementation of promotions, including brand activation.- Monitored all measured indicators of community satisfaction and engagement, providing detailed feedback to various departments.- Recommended community initiatives based on all metrics and feedback.- Built and maintained relationships with key community influencers, identifed and leveraged user-generated content, and fostered the growth of external Wargaming communities through promotion of fan-created sites, resources, and tools.-Managed a team of Community Coordinators and ensured their ongoing training and development.

Nicosia, Cy

- Managed a team of Community Coordinators across six products and multiple languages.- Created and implemented a training program for onboarding and continued education in community management.- Execute community-facing initiatives including creation of video and written content, Organised Play experiences, live streams, guides, and more. - Designed and implemented social media strategy across all platforms and multiple languages.

San Mateo, California, Us

- Responsible for identifying and reporting bugs and compatibility issues found within software, hardware, and firmware throughout various development phases of Sony products. - Worked closely with Developers and QA Teams to ensure bug fixes and provided critical feedback.- Generated clear and concise written and verbal reports. - Made sure there were no legal violations of Sony's Technical Requirements Checklist.