José Hernández Álvarez Email & Phone Number

Community Of Madrid, Spain

- Actively reach out to leads (parents, students, adults) via inbound or outbound lead sources and conduct a thorough needs analysis to understand their educational aspirations. - Pair the student with the ideal tutor and organise a free consultation session to build personalised educational plans. - Maintain communication channels with prospects mostly via phone and email. - Leverage your relationship-building skills to build trust and enrol customers in educational packages. - Partner with our Customer Success team to smoothly welcome new customers to our platform, ensuring best-in-class onboarding experience- Work closely with the Tutor Management team to deliver the best solution for the prospect and ensure an excellent tutoring experience- Promote cross-functional collaboration, help us identify and build best sales practices for the sales team and bring new ideas to improve our product offering and internal processes- Act as an ambassador of GoStudent mission, brand, product, and tech

Madrid, Community Of Madrid, Spain

- Responsible for assisting students with the admissions process including education planning, advisement, entrance to the program, and monitoring graduation requirements- Maintain applicant information through comprehensive electronic data system as well as input all notes and pertinent information into Salesforce/CRM- Organize and participate in the preparation and presentations of meetings, in order to explain the students the characteristic of our program- Evaluate characteristics of individuals to determine needs or eligibility- Refer students to degree programs based on interests, aptitudes, or educational assessments.

Madrid, Community Of Madrid, Spain

- Provide excellent customer service while processing car rentals- Persuasively selling optional products as upsells or insurances- Achieve personal and company sales goals by offering Hertz optional coverages

Santa Cruz De Tenerife, Canary Islands, Spain

- Managing budgets and financial plans by using hotel operating ratios- Handling customer complaints and queries- Attend Hotel Management meetings- Demonstrate knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties- Supervise work at all levels (receptionist, public relationship, office employees, maids, kitchen) and set clear objectives- Plan activities and allocate responsibilities to achieve the most efficient operating model- Deal with maintenance issues, shortages in staff or equipment, renovations, etc- Inspect facilities regularly and enforce strict compliance with health and safety standards

Tulum, Quintana Roo, México

Talent program consisting in a circuit through all aspects of the hotel, working in close association with all departments and assisting them in all their daily functions, aiming to understand the overall operations of the hotel. The program is divided in 2 parts: the first part in Tulum (Mexico) and the second part in Tenerife (Spain)

Melbourne, Victoria, Australia

- Cleaning and sanitizing public parks and children's playground- Support the control and community spread of COVID 19- Awareness of COVID 19 risk and restrictions- Wipe surfaces with cleaning agent to wipe off soil with an approve disinfectant - Work in a manner that does not disrupt the customer or the customer’s clients

Gold Coast, Queensland, Australia

- Efficiently work under pressure and multitasking- Preparing specific food items and meal components at your station- Following directions provided by the head chef- Stocktaking and ordering supplies for your station by ensuring adequacy of supplies at all times- Improving your food preparation methods based on feedback- Monitoring portion and waste control to maintain profit margins

Prague, Czech Republic

- Motivated to maintain and promote excellent client relations by handling prompt and accurate responses to email and phone communications - Focus on the Spanish market, but giving support to hoteliers all around the world on how to use Expedia’s Extranet - Respond to inquiries or requests regarding inventory management, data entry and training - Call partners to resolve current and future issues (questions, changes, etc.) - Provide supplier self-service support and maintenance - Flexibly adhere to defined procedures, standards and performance expectations - Providing supplier self-service support and maintenance and educating partners advanced self service functions related to product management and promotions - Strong, active follow-up skills and be able to administer and support Travel Policies

Edinburgh, Scotland, United Kingdom

- Efficiently deal with check-in and check outs- Assist in room assignments- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing- Receive, sort and distribute daily mail/deliveries- Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them- Handle filing and data entry as requested

London, England, United Kingdom

- Perform all check-in and check-out tasks- Organize and maintain files and records; update when necessary- Create and maintain updated documents and spreadsheets- Perform inventory of office supplies and order what is needed- Cash out people when necessary

London, England, United Kingdom

- Greet and escort customers to their tables- Provide excellent customer service to guests- Offer menu recommendations upon request- Up-sell additional products when appropriate- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization- Cooperate and communicate with all serving and kitchen staff- Deliver checks and collect bill payments

Murcia, Región De Murcia, Spain

- Achieve positive outcomes from guest queries in a timely and efficient manner- Offer concierge service by recommending guests any kind of sight-seeing activities and restaurant, night-life and shopping possibilities- Identify different types of guests and their needs, providing an anticipatory service and exceeding their expectations- Provide high level of customer service- Empower yourself to handle complaints according to the guidelines

Master'S Degree, Hotel/Motel Administration/Management

Licentiate Degree, Tourism