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Juliana Ike is listed as Customer Support | Specializes in creating efficient systems for optimum customer experience | Freelance Virtual Assistant | Aspiring Product Manager (Cohort member at TPF Insurjo'22)| at Cryset, a company with 5 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Juliana Ike.
Juliana Ike previously worked as Customer Support at Cryset and Customer Service at Haupt Enterprises Limited. Juliana Ike holds Bachelor'S Degree, Chemical Engineering, 3.86 from Nnamdi Azikiwe University.
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I am a Customer Support with the drive to ensure the most efficient service possible. Throughout my career, I’ve introduced new ways to provide the best possible service to customers. I enjoy an optimised working condition. As a result, I reflect this in my daily work by actively listening to customers, quickly identifying their pain points, and collaborating with other departments to implement approved changes in operations.To indulge my love for improving people's work-life and businesses, I offer freelance virtual assistance to industry owners and leaders. My core competencies include travel arrangements and itineraries, email and calendar management, internet research, meeting agendas and minutes, presentation creation, and more.When I’m not interacting with my customers, I love "Netflix-ing". Reality broadcasts and movies based on real events are my favorite kind of media. What can I say, I'm intrigued by real people and real-life happenings. My empathy for people and ambition in System Improvement & Management recently led me into Product Management. I have completed some training and I'm currently in a BootCamp as the lead PM on some tech projects. I am currently a cohort member at TPF Insurjo'22🤩If you'd like to learn more about how my services can benefit your business, please contact me at (ikejulianac@gmail.com).
Listed skills include Administrative Assistance, Non Profit Volunteering, Health, Microsoft Powerpoint, and 39 others.
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A career timeline built from the work history available for this profile.
Nigeria
▶️ Providing assistance to 350+ customers via online chat, phone calls, and in-person; advising on company operations, and resolving issues.▶️ Onboarding new customers; handling customer data entry.▶️ Collaborating with finance and IT departments by providing accurate and needed information and feedback.★Key Achievement: 🔹 Streamlined the dispute.
Lagos, Nigeria
▶️ Interacted with customers via emails, phone calls, online chat, and in person.▶️ Updated clients on job status, processed records of customer data and filed customer account documents.▶️ Resolved problems by clarifying the customer's complaint; addressed the issue with the right personnel and followed up to ensure a fast resolution.▶️ Involved in all.
Lagos, Nigeria
▶️ Monitored BMR (Batch Manufacturing Record) documentation for every batch production from start to finish and ensured set specifications are met. ▶️ Guaranteed packaged products met Standard Operating Procedures and all legal requirements including those as specified by NAFDAC.▶️ Supervised casual workers and ensured time was optimally utilized. ▶️.
Rivers, Nigeria
▶️ Assisted during plant start-ups and shut-downs.▶️ Involved in monitoring and controlling system variables - pressure, flow, level, and temperature of chemical process equipment. ▶️ Practiced and got skilled in workplace safety and fire outbreak response.▶️ Learnt remedial operations to maintain production at optimal levels.▶️ Carried out refinery.
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Juliana Ike works for Cryset.
Juliana Ike is listed as Customer Support | Specializes in creating efficient systems for optimum customer experience | Freelance Virtual Assistant | Aspiring Product Manager (Cohort member at TPF Insurjo'22)| at Cryset.
Juliana Ike is based in Lagos State, Nigeria, Nigeria while working with Cryset.
Juliana Ike has worked for Cryset, Haupt Enterprises Limited, Nispo Pharmaceuticals, and Port Harcourt Refining Company.
You can use AeroLeads to view verified contact signals for Juliana Ike at Cryset, including work email, phone, and LinkedIn data when available.
Juliana Ike holds Bachelor'S Degree, Chemical Engineering, 3.86 from Nnamdi Azikiwe University.
Juliana Ike is listed with skills including Administrative Assistance, Non Profit Volunteering, Health, Microsoft Powerpoint, Voluntary, Volunteering, Communication, and English.
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