I am a Customer Support with the drive to ensure the most efficient service possible. Throughout my career, I’ve introduced new ways to provide the best possible service to customers. I enjoy an optimised working condition. As a result, I reflect this in my daily work by actively listening to customers, quickly identifying their pain points, and collaborating with other departments to implement approved changes in operations.To indulge my love for improving people's work-life and businesses, I offer freelance virtual assistance to industry owners and leaders. My core competencies include travel arrangements and itineraries, email and calendar management, internet research, meeting agendas and minutes, presentation creation, and more.When I’m not interacting with my customers, I love "Netflix-ing". Reality broadcasts and movies based on real events are my favorite kind of media. What can I say, I'm intrigued by real people and real-life happenings. My empathy for people and ambition in System Improvement & Management recently led me into Product Management. I have completed some training and I'm currently in a BootCamp as the lead PM on some tech projects. I am currently a cohort member at TPF Insurjo'22🤩If you'd like to learn more about how my services can benefit your business, please contact me at (ikejulianac@gmail.com).