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Jannis Jakob Email & Phone Number

Customer Experience Designer with 💙 at Austrian Airlines
Location: Vienna, Vienna, Austria 7 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Experience Designer with 💙
Location
Vienna, Vienna, Austria
Company size

Who is Jannis Jakob? Overview

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Quick answer

Jannis Jakob is listed as Customer Experience Designer with 💙 at Austrian Airlines, a company with 2289 employees, based in Vienna, Vienna, Austria. AeroLeads shows a matched LinkedIn profile for Jannis Jakob.

Jannis Jakob previously worked as Customer Experience Designer at Austrian Airlines and Customer Relations Officer at Grecotel Marine Palace & Aqua Park. Jannis Jakob holds Spceialzied Mba, Technology, Innovation, Management, And Entrepreneurship, 8.2 from Time Mbe - Master'S In Business Economics.

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Austrian Airlines

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Profile bio

About Jannis Jakob

Jannis Jakob is a Customer Experience Designer with 💙 at Austrian Airlines.

Current workplace

Jannis Jakob's current company

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Austrian Airlines
Austrian Airlines
Customer Experience Designer with 💙
vienna, austria
Website
Employees
2289
AeroLeads page
7 roles

Jannis Jakob work experience

A career timeline built from the work history available for this profile.

Customer Experience Designer

Current

Vienna, Austria

  • Product Management | Customer Retention | Innovation
  • Launched multiple, small to medium-sized MVPs with about 90% continuation
  • Management of a medium-sized project incorporating various internal and external stakeholders
  • Product managerial consultation for over ten customer retention measures with 2/3 being targeted for top customers
  • Initiating and monitoring of cash flow to external partners concerning lounge services
Aug 2022 - Present

Customer Relations Officer

Panormos Milopotamou, Crete, Greece

  • Member of a three-person customer success team at the 4.5-star family resort Grecotel Marine Palace & Aqua Park (423 rooms)
  • Customer-orientated concierge service along the entire customer life cycle
  • Responding to online reviews in accordance with the brand guideline
Jul 2021 - Oct 2021

Paramedic

Heilbronn, Germany

Leader of the ambulance for patient transportation

Nov 2013 - May 2020

Unpaid Intern / Bachelor Candidate - Ground Operations At Hub Vienna

Vienna, Austria

Bachelor thesis with the title "Business Prozess Optimization at Gates"

Aug 2018 - Nov 2018

Intern - Ground Operations At Hub Vienna

Austria

Digitization projects and supportive tasks concerning operational issues

Mar 2017 - Aug 2017

Intern

Cedic+Pos

Heilbronn Area, Germany

Ten-week internship in the toolmaking department of Cedic+Pos

Jul 2014 - Aug 2014

Paramedic

Heilbronn Area, Germany

Freiwilliges Soziales Jahr (a gap year taken to do voluntary work in the social sector)

Oct 2012 - Sep 2013
Team & coworkers

Colleagues at Austrian Airlines

Other employees you can reach at austrian.com. View company contacts for 2289 employees →

5 education records

Jannis Jakob education

Customer Experience Innovation, 86%

Vocational training to enrich skills and frameworks needed to drive innovative customer experience and deliver measurable business success.

FAQ

Frequently asked questions about Jannis Jakob

Quick answers generated from the profile data available on this page.

What company does Jannis Jakob work for?

Jannis Jakob works for Austrian Airlines.

What is Jannis Jakob's role at Austrian Airlines?

Jannis Jakob is listed as Customer Experience Designer with 💙 at Austrian Airlines.

Where is Jannis Jakob based?

Jannis Jakob is based in Vienna, Vienna, Austria while working with Austrian Airlines.

What companies has Jannis Jakob worked for?

Jannis Jakob has worked for Austrian Airlines, Grecotel Marine Palace & Aqua Park, German Red Cross, and Cedic+Pos.

Who are Jannis Jakob's colleagues at Austrian Airlines?

Jannis Jakob's colleagues at Austrian Airlines include Elvira Mueller, Hélène Hotton, Lucas Kavka, Michael Zukal, and Christoph Kaiser.

How can I contact Jannis Jakob?

You can use AeroLeads to view verified contact signals for Jannis Jakob at Austrian Airlines, including work email, phone, and LinkedIn data when available.

What schools did Jannis Jakob attend?

Jannis Jakob holds Spceialzied Mba, Technology, Innovation, Management, And Entrepreneurship, 8.2 from Time Mbe - Master'S In Business Economics.

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