OVERVIEW➢ Graduate in Commerce with over 20 years of rich experience in Credit & Risk, Record Management, reconciliation, operations, Business Systems & Accounts payable.➢ A strategist cum implementer with recognized proficiency in spearheading record management, reconciliations, expense processing unit, operations, credit & risk, collection compliance & control and accounting processes.➢ Leveraged with the skills in formulating strategies for elimination of manual activities and perform the operations through systems➢ Comprehensive knowledge of day-to-day operations in all types of collection & credit business➢ Rich experience in managing teams and designing new strategies to win in the market.➢ Extensive experience in preparing & roll-out of Sales MIS for products➢ Excellent event manager, organized Sales Promotional activities, Internal / External Meets, logistics & Travel arrangements.➢ Stellar in fraud identification & investigation internally & externally across products➢ Experience in conducting compliance training for line managers & employees➢ Responsible for framework design based on the internal operational risks & effectiveness of key controls