J.L. Knapschaefer Email & Phone Number

Morgantown, Wv

Greater Pittsburgh Area

-Created strategic plan for Newpark Mats & Integrated Services expansion into complete access road construction within Transmission & Distribution industry-Identified top 20 T&D Customers across North America-Created customer mapping by collaborating with regional sales representatives-Coordinated the strategic planning process for entire "industry vertical" across North America-Created uniform templates to be used during the strategic planning process-Established strategic plan process milestones and defined achievable metrics-Provided support and communication to business operations and sales during the planning process-Responsible for refining the vision of Newpark Mats and Integrated Services within the Transmission & Distribution industry across all regions-Responsible for negotiating large project concessions-Assessed past performance trends and explored possible areas of expansion-Regularly monitored and reported on the execution of the strategic plan to ensure growth and profitability -Evaluated progress and recommended adjustments as necessary-Collaborated with regional sales representatives to uncover large strategic opportunities -Responsible for analyzing potential acquisition prospects by gathering market data regarding industry trends, likely growth opportunities, competitor intelligence, and increased market share possibilities

Greater Pittsburgh Area

-Performed in depth market research and developed market entry strategy for the following segments: Transmission & Distribution, Pipeline, Exploration/ Production and Gas Storage-Effectively communicated with executive management on market obstacles and presented creative solutions to help gain market share-Acted as a liaison between internal and customer legal departments to secure MSA's with all new customers-Negotiated pricing by gathering market data and focused on long term value based pricing-Responsible for marketing our products by networking events and sponsorship opportunities.-Developed annual sales plan-Gained over $5M of new business in 2017-Created strategic partnership with Newpark Drilling Fluids team and proved opportunity to hire full time dual sales person (Fluids & Mats)-Sold products & services to new customers in the field and corporate offices-Maintained mix of large & small accounts-Core activities included: cold-calling, lead generation, relationship development, proposal writing, MSA execution, and customer follow-up-Ensured all required client paperwork, including MSA's, were complete, accurate, and submitted on time -Attended and participated in weekly sales meetings-Performed sales calls to all levels of customers staff-Maintained constant contact with customers to discuss progress and problems with job site -Provided technical support to customers

Canonsburg, Pennsylvania

-Delivered performance updates, quarterly business reviews, and planning meetings-Gained comprehensive, specialized technical knowledge of completion tools products & services portfolio along with general knowledge of other business segments within Baker Hughes Incorporated (Cased and Open Hole Wireline, Pressure Pumping, Drilling Services, Bits, Fluids, and Solids Control) -Created strong relationships internally with engineering, operations, accounts receivable and other product lines, to help handle overall customer experience-Developed sales strategies to increase revenue for major accounts while gaining fundamental knowledge of commercial and contract language -Coordinated problem job resolution between operations, engineering, and customers -Built strong customer relationships within several different departments (Drilling, Production, Completions, Engineering, and Accounting) -Responsible for training customers and sales personnel by presentations and open discussion -Promoted marketing of new technology and products to appropriate customers -Distinguished Baker Hughes as a business partner for many customers by coordinating presentations and customer solutions involving multiple product lines and facets of Baker Hughes -Crafted and implemented strategies to shift product and service emphasis sales in the challenging Oil & Gas environment, resulting in over $3M of incremental sales in 2015 -Excelled at selling and managing multi-product line jobs

Washington, Pennsylvania

As part of EQT's Corporate Communications and Community Relations group, I was primarily responsible for managing the risk and opportunities associated with engaging and informing stakeholders in the regional operating communities where we live and work. As related to this role, stakeholders are defined as landowners, community leaders, local government and elected officials, local non-governmental organizations, local regulators, emergency responders, and the community at large. I created strategic working relationships with other functional groups, such as Land, Production, Drilling & Completions, and Safety & Environment.Primary responsibilities:* Provided monthly status updates to local elected officials;* Recommended and distributed charitable contributions; developed regional contributions strategy;* Community integration through attendance at community events, civic organization memberships;* Assisted EQT's land department in fielding and responding to inquiries;* Participated in and lead the development of open houses, tours, and educational awareness opportunities;* Contributed to the development of appropriate educational materials to assist stakeholders in understanding our business;* Actively participated in township planning meetings;* Developed and maintained relationships with local emergency responders;* Presented to associations, neighborhood groups, and other local organizations to educate and build goodwill throughout the community;* Managed socio-political issues and relationships in order to establish EQT as the operator of choice, mitigating barriers for growth and advancement in the community;* Attended EQT-sponsored fairs and festivals and provide crisis communication support as required.

Pittsburgh Pa

Exceeded sales and profit forecasts by growing existing customer relations and developing opportunities for growth with established and newly developed customers.Reacted, maintained, and grew an established territory.Proactively solicited customers based on customer need, competitor knowledge, and Fisher Safety products/ services.Prepared bids, proposals, and activities related to needed customer support.Introduced new products and/or services to the assigned customers based on customer demand and uncovered customer needs.Provided follow up to the customer on backorders, delivery of existing orders, invoice issues, and returns.Selected as Sales Representative of the Month November 2011.In January, 2012 was selected as a small team to create and implement a strategy to target the Oil & Gas industry within West Virginia, Ohio, and Pennsylvania.

Organized sales territory into four sectors, which helped create a comprehensive sales route. This enabled me to communicate with more customers every month leading to a consistently higher number of customers purchasing on a regular basis.Researched each customers previous purchasing history and compared the past data to their current purchasing trend in order to determine which areas they could be spending more money with Fastenal.Developed and implemented sales strategies, helping to uncover the faults of my customer’s current suppliers. By discovering this information, I was able to fill in the void of their current supplier and provide them with a reason to use Fastenal. This has resulted in gaining business with new customers.By proposing, planning, and executing a new sales route and sales strategies, I have increased my customer’s sales to triple of what they were previously spending within twelve months.Responsible for the training of all new employees.Maintains organized, updated, customer files containing important quotes, previous purchasing history, up to date tax exempt information and completed credit applications. Performs general administrative tasks as needed. Included but not limited to: answering incoming calls; maintaining customer inventory and office supplies; sorting and distributing mail; receiving product; shipping product to job sitesCreates purchase order numbers for vendors

Documented constituent complaints and corrective actions taken. Organized and maintained these files and records.Assisted constituents in publicly offered services such as tax rebates and license renewal.Worked with other government offices in regards to helping constituents in Greene, Fayette, and Washington Counties on issues such as Veterans Affairs and Low Income Benefits.Sorted mail and answered incoming calls.

Master Of Business Administration (Mba), Business Management

B.S., Business Administration And Management, Minor Of Marketing