Joseph Lisi Email & Phone Number

Montgomery Village, Md, Us

Bethesda, Maryland, United States

Evaluated customer environments to detect potential security threats whileidentifying and analyzing cyber incidents.- Promptly investigated and addressed security breaches, leveraging troubleshooting tools and scripting to swiftly mitigate threats.- Engaged with clients, ensuring quality incident resolution and fostering highcustomer satisfaction levels.- Leveraged expertise in log, event, and security management platforms like Blumira to amplify visibility into potential threats.- Actively pursued continuous learning, remaining up to date of the latest cybersecurity trends, tools, and techniques.

Columbia, Maryland

Corporate Trust Services under Wells Fargo was bought by Computershare.

-Analyze and monitor trust accounts to ensure compliance with trust documents, regulatory requirements, and internal policies and procedures.-Prepare and review accountings, audits, and reports for trust accounts, including evaluating asset valuations and investment performance.-Collaborate with financial peers and other stakeholders to identify and address client needs, resolve issues, and provide exceptional client service.-Participate in the development and implementation of new business initiatives and process improvements related to corporate trust services.

Arundel Mills

-Communicated with guests to provide a positive guest experience-Educated guests on multiple promotional items-Resolved guest complaints/questions to grow store reputation and grow brand