Justin Lovett Email & Phone Number

-Oversee the day-to-day operations within an assigned function and is responsible for all aspects of operations and account management in our dedicated transportation solutions business vertical.-Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.-Responsible for customer service satisfaction and expectation management.-Responsible for staffing performance management and development.-Manage day-to-day planning and scheduling.-Must be compliant in health and safety Management, as well asState/Local/Federal regulations compliance.

- Organized daily activities of employees to ensure operational goals are exceeded; and adherenceto regulatory policies and procedures (OSHA – Occupational Safety and Health Administration)- Maintained operations records, specific to load rates, dock load control sheets, trailer load scan(TLS) trackers, and safety documents- Managed a team of 10-15 employees to verify accuracy and timeliness of trailer loads; andcommunicated with Line Haul for equipment guidance and tracking of arrivals and dispatches- Multi-tasked with phone calls, constant radio communication, and completing administrativeduties under high-stress conditions in order to achieve shipment goals on time, especially duringannual peak season

Chicago, Illinois, United States

- Provided training, mentorship, and career development for incoming management trainees andsales associates to improve overall performance- Expanded rental fleet from under 100 vehicles during the COVID-19 pandemic to 300+ vehiclespost-pandemic in order to maximize revenue- Demonstrated expertise in fleet management logistics in multiple work environments, both homecity and airport operations

Tennessee, United States

Nashville Metropolitan Area

- Increased store sales by exhibiting merchandise knowledge and offering suggestions of relevantproducts to meet customer needs and wants- Worked closely with store management to set up marketing displays and design store layouts forholidays and special sales events- Exhibited a customer-centric mindset by role modeling sales behaviors with a can-do attitude andpassion for the brand, customer, and product

Nashville Metropolitan Area

- Computed sales prices, total purchases, and processed cash or credit payments- Maintained in-depth knowledge of current sales and promotions, policies regarding payment andexchanges, and security practices- Responsible for meeting individual productivity goals set by Manager and adhered to trainingstandards in order to deliver valuable sales techniques and customer service