Jessica M. Email & Phone Number

Irvine, California, United States

· Create, track, and update timelines and project budgets.· Coordinate and communicate with OEM automotive customers.· Collaborate with internal engineering and design teams in completing projects.· Submit weekly project reports and project completion reports.· Create and implement processes that improved efficiency and on-time delivery.· Schedule client.

· Monitor, track, and move parts as required through the production flow to ensure timely delivery to next production location. · Organization, labeling and parts location/storage. · Maintaining BOMs (Parts lists).· Cost effective parts sourcing and making parts requisitions more streamlined.· Assist PMs and Production Managers in maintaining deadlines and.

Anaheim, California, United States

· Collaborate with stakeholders to define project scope,objectives, and deliverables for aerospace engineeringprojects.· Develop detailed project plans, timelines, and resourceallocation strategies.· Monitor project risks throughout the lifecycle and implementtimely risk response plans.· Coordinate with resource managers to secure necessarypersonnel.

Anaheim, California, United States

· Lead the day-to-day operations of the aerospace productionfacility, ensuring adherence to production schedules, qualitystandards, and safety protocols.· Monitored production output, efficiency, and resourceutilization to meet or exceed targets.· Collaborated with planning and scheduling teams to developproduction plans that align with customer orders.

Anaheim

· Generated accurate and up-to-date quality records, inspectionreports, and documentation for clients and vendors.· Completed AS9102 First Article Reports (FAIR) and knowledgein AS9100.· Interpreted prints and GD&T.· Collaborated with engineering, and production to ensureseamless communication and alignment on quality objectives.· Gathered vendor.

Tustin, CA

- Identified and qualified potential leads through variouschannels, including cold outreach, networking events, onlineresearch, and industry associations.- Initiated contact with potential clients, and conduct engagingpresentations to showcase our products/services.- Analyzed existing operational processes to identify areas forimprovement and efficiency.

Irvine, CA

- Oversaw daily operations, ensuring efficiency, quality, andcompliance with industry standards.- Developed and implemented a customer service strategyaligned with company goals and values.- Collaborated with the COO to implement a strategic approachin customer relations and production. Worked with the CFO tomanage financial performance, including.

Anaheim

- Followed established procedures, performed a variety of administrative responsibilities.- Established and maintained customer relationships through courteous and efficient servicing of customer requests.- Maintained regular communication with assigned customer accounts and responded to customer service issues.- Prepared, submitted and received invoices.

Irvine, CA

- Provide exemplary customer service by responding and handling customer’s concern, exceeding the client’s expectations.- Translated customer problems to programmers and system administrators.- Resolved customer's problems with custom software built by Workory.- Implemented ideas and presented to founders.