Michael Steinhauer Email & Phone Number

Appleton, Wi, Us

Neenah, Wisconsin, United States

- Develop and implement effective sales strategies to drive revenue growth from corporate accounts.- identify and pursue new business opportunities within the corporate sector.- Build and maintain strong, long-lasting customer relationships.- Collaborate with internal teams to optimize customer satisfaction and achieve sales targets.- Prepare and present sales proposals and presentations to potential clients. - Negotiate contracts and agreements with clients ensuring mutual benefit and long-term partnerships.- Stay updated with industry trends and market conditions to provide strategic insights and recommendations. - Monitor and analyze sales performance metrics to assess effectiveness and identify areas of improvement. - Attend industry trade shows and events to network and generate leads.

Neenah, Wisconsin, United States

As Sales & Marketing Manager at Leather Pros, my key responsibilities and accomplishments included:- Social Media Management: Created and executed content and ads on Facebook and Instagram, driving engagement and brand awareness.- Sales & Promotions: Developed and implemented monthly sales and promotional campaigns to boost revenue.- Account Management: Managed existing dealer network and expanded the wholesale account base both domestically and internationally.- Market Expansion: Conducted research to identify and penetrate new international markets.- Customer Service: Provided exceptional customer service to retail customers and wholesale accounts, ensuring high satisfaction and loyalty.- Influencer Partnerships: Built relationships with brand influencers and developed successful affiliate programs.- Marketing Materials: Created marketing materials, including sale sheets and product overview documents, to support sales efforts.- Photoshoots & Video Content: Planned and executed product and lifestyle photoshoots and created video content for social media marketing.- Industry Events: Attended dealer and industry events to network and promote the brand.- Team Collaboration: Conducted weekly sales and marketing meetings to review results and identify growth opportunities. Collaborated with product development to stay aligned with industry trends and with other vendors for cross-promotion opportunities.- E-commerce Growth: Increased e-commerce sales and website traffic, enhancing the overall customer experience and driving revenue.- Performance Metrics: Focused on driving close rates and increasing the return customer rate.

Appleton, Wisconsin, United States

As Inside Sales Account Manager at Ledgeview Partners (now FORVIS), my responsibilities and achievements included:- Product Sales: Sold fuel, oil, and lubricants to both assigned and unassigned accounts, driving significant revenue growth.- Sales Monitoring: Monitored sales progress and maintained a healthy and organized sales pipeline.- Business Development: Utilized phone and email communication to identify and devise new business and marketing opportunities.- Order Management: Handled order entry and provided exceptional customer service post-sale.- Team Collaboration: Assisted the Field Sales team by providing quotes and following up on order delivery to ensure customer satisfaction.- Industry Knowledge: Stayed up to date on all Chevron oil and lubricant training as well as trends in the oil and gas industry to better serve customers and provide informed recommendations.

Neenah, Wisconsin, United States

As a Key Accounts Sales Representative at J.J. Keller & Associates, Inc., my primary responsibilities and achievements comprised the following:- Product Sales: Sold compliance software, ELDs, web-based compliance solutions, and outsourcing services to a key account base.- Pipeline Management: Managed a robust sales pipeline, ensuring consistent follow-up and progression of leads.- Order Management: Handled order entry, provided exceptional customer service, and managed accounts effectively.- Consultative Sales: Used a consultative and question-based sales process to identify and address compliance needs.- Presentations: Delivered web-based presentations to customers, showcasing product benefits and features.- Quote Creation: Created accurate and competitive quotes tailored to customer needs.- Inbound & Outbound Calls: Managed inbound calls and made outbound calls from web leads to generate new business.- Custom Solutions: Developed custom-tailored compliance solutions across a variety of products and services, ensuring comprehensive support for customers.

Appleton, Wisconsin, United States

As a Magnolia Home Theater Representative at Best Buy, my primary responsibilities and achievements comprised the following:- CEDIA Certification: Achieved CEDIA certification in Integrated Systems and Smart Home Technology, enhancing expertise in home entertainment solutions.- Sales & Design: Sold and designed customer home theater packages based on individual customer preferences and desired experiences.- Demonstrations: Conducted in-store audio and video demonstrations to showcase product features and benefits.- Order Management: Entered orders, coordinated delivery, and managed installation processes to ensure smooth customer experiences.- Customer Service: Provided follow-up service after the sale, ensuring customer satisfaction and addressing any post-installation issues.- Lead team to a territory Sales Excellence Banner win by exceeding sales goals.- Received commendations from customers and management for outstanding service.- Successfully trained new employees in consultative sales skills, question-based selling and customer service protocols.- Recognized for consistently leading the team in revenue generated, Geek Squad Home Installation sales, and extended warranty (Black Tie) add-ons.

Columbia, South Carolina, United States

As a Sales Rep at Circuit City, my responsibilities and achievements included:- Retail Sales: Successfully managed retail sales operations, consistently meeting and exceeding sales goals.- Creative Problem Solving: Applied creative problem-solving skills to address customer needs and provide tailored solutions.- Attention to Detail: Demonstrated meticulous attention to detail in product knowledge, order processing, and customer service.- Relationship Building: Built strong and lasting relationships with customers, leading to repeat business and increased customer satisfaction.- Communication: Effectively communicated product features, benefits, and promotions to customers, enhancing sales effectiveness.- Exceed Sales Goals: Consistently surpassed sales targets through proactive sales strategies and customer engagement.- Customer Satisfaction: Prioritized customer satisfaction by delivering exceptional service and ensuring positive shopping experiences.

Greenwood, South Carolina, United States

As Assistant Store Manager at Sam Goody, my primary responsibilities and achievements included:- Recruiting: Played a key role in recruiting and training new team members, ensuring a high-performing and motivated staff.- Creative Problem Solving: Applied creative problem-solving skills to address operational challenges and improve store efficiency.- Retail Category Management: Managed retail categories effectively, optimizing product assortment and placement to drive sales and customer engagement.- Attention to Detail: Demonstrated meticulous attention to detail in inventory management, merchandising, and store operations.- Communication: Effectively communicated with team members, customers, and stakeholders to ensure alignment and foster a positive work environment.- Merchandising: Implemented merchandising strategies to showcase products effectively and enhance the overall shopping experience.- Exceed Sales Goals: Consistently exceeded sales targets through strategic planning, staff coaching, and customer relationship building.- Customer Satisfaction: Prioritized customer satisfaction by delivering exceptional service, addressing customer inquiries and concerns, and fostering a welcoming atmosphere.- Retail Management: Supported store management in day-to-day operations, including sales forecasting, budgeting, and performance analysis.- Store Management: Assisted in managing store operations, including opening/closing procedures, inventory control, and staff scheduling.- Successfully trained and developed team members, resulting in improved sales performance and staff morale.- Implemented a new merchandising layout that increased visibility of new releases and "Hot Selling" merchandise which boosted sales by 7%.- Received recognition for outstanding customer service and contributions to achieving store profitability goals.

Greenwood, South Carolina, United States

As Retail Sales Associate at Sam Goody, my primary responsibilities and achievements included:- Customer Service: Provide excellent customer service by greeting customers, handling inquiries, and resolving issues promptly.- Cash Handling: Manage cash transactions accurately and efficiently, including processing payments, issuing receipts, and reconciling cash drawers.- Point of Sale (POS) Operations: Operate POS terminals to process sales transactions, refunds, and exchanges.- Product Knowledge: Demonstrate knowledge of products and services to assist customers in making informed purchasing decisions.- Inventory Management: Assist in monitoring and maintaining inventory levels, including restocking shelves and managing supplies.- Team Collaboration: Collaborate with team members to ensure smooth store operations and achieve sales targets.- Increased efficiency in cash handling procedures, reducing transaction times.- Received commendations from customers and management for outstanding service.Successfully trained new employees in POS operations and customer service protocols.

Bachelor Of Business Administration - Bba, Small Business Administration/Management

Associate'S Degree, Small Business Administration/Management

High School Diploma