John Morello Email and Phone Number
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With a steadfast commitment to innovation in customer experience, my tenure at Riptide Partners has been marked by spearheading venue technology advancements leveraging both customer and employee feedback. We've cultivated a seamless integration between CX and other enterprise systems, enhancing both operational efficiency and customer satisfaction. My role as Vice President is a testament to my capacity for strategic leadership and process improvement, skills honed through rigorous experience and a Six Sigma Black Belt certification.At Madison Square Garden, collaboration across operations was key as I partnered with various departments to fulfill technology requirements, ensuring our iconic venues remained at the forefront of industry standards. My analytical acumen, honed through years of hands-on experience, has positioned me to effectively lead teams in creating scalable, repeatable processes that drive results and foster an environment of continuous improvement.
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Vice President - Venue Technology And Customer ExperienceRiptide Partners Jun 2023 - PresentNew York, Us
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Vice President - Corporate ApplicationsMadison Square Garden Entertainment Corp. Nov 2022 - Jun 2023New York, Ny, UsResponsible for the leadership, design and implementation of enterprise HR, Finance and IT Service Management systems. Technology Business Partner, working closely with People Practices, Finance, Security, Venue Operations and Technology organizations, to ensure that the technology requirements of their businesses are met. -
Vice President, Process EngineeringMadison Square Garden Apr 2017 - Nov 2022Identify, develop and implement strategic process improvement initiatives for MSG Company in support of providing a best-in-class guest experience at all of our iconic venues. Provide technical ownership and strategy for our venue management system 24/7 Software and our Appian Event Deployment Tool.
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Vice President, Quality And Operations ExperienceCablevision Sep 2014 - Mar 2017Bethpage, New York, UsLeverage behavior based quality model to drive a world-class customer experience in a consistent, scalable and repeatable manner that delivers measurable value to the business. Developed Cablevision Six Sigma Quality and Change Management training programs. Developed world-class Customer Experience Insights and Action team and processes to drive customer insights into business value through process improvements, reducing churn and improving several operating business metrics. -
Senior Business Leader, Vice PresidentMastercard Worldwide Aug 2008 - Sep 2014Purchase, Ny, UsProviding Six Sigma and Project Managment expertise in support of global strategic process improvements across MasterCard, including Deal Process improvement, Procurement Process Enhancement and Contracts Lifecycle Management systems. Additionally, helped to develop and deliver internal Six Sigma Green Belt training and certification.CFO Award winner. -
Director - Fixed Income Buc, Business Process IntegrityUbs Investment Bank Jun 2006 - Jun 2008Zurich, ChLeveraging Six Sigma process methodology and change management skills to develop and implement key initiatives for the Banking Products business unit. -
Assistant Controller - Ge Equity, Ge Real EstateGe Capital 1998 - 2006Norwalk, Ct, UsGERE:Led team of business unit controllers responsible for monthly and quarterly reporting of all key financial statement metrics and analytics. Developed key reporting processes and led the functional workstream for implementation of Oracle ERP. Assisted in design and development of functional currency reporting model, FX hedge process and foreign tax capacity planning modules within Oracle. GEE: Led accounting function to provide financial reporting results for all private equity investing and GE sister business sharing activities. Y2K team leader. Streamlined Limited Partnership accounting process and led multiple workstreams for Oracle ERP, Business Management System and e-Dealroom that provided the business to operate within a virtual month end close.GE Pinnacle Award winner. -
Financial AnalystXerox 1996 - 1998Norwalk, Connecticut, UsResponsible for Financial analysis, Essbase model, and quarterly reporting. -
Senior AccountantPwc 1994 - 1996Gb -
Staff AccountantBdo Usa, Llp 1992 - 1994Chicago, Il, Us
John Morello Skills
John Morello Education Details
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Fordham Gabelli School Of BusinessFinance / Information Systems -
Fordham UniversityAccounting
Frequently Asked Questions about John Morello
What company does John Morello work for?
John Morello works for Riptide Partners
What is John Morello's role at the current company?
John Morello's current role is Riptide Partners- Vice President - Venue Technology and Customer Experience.
What is John Morello's email address?
John Morello's email address is jo****@****msg.com
What is John Morello's direct phone number?
John Morello's direct phone number is +176528*****
What schools did John Morello attend?
John Morello attended Fordham Gabelli School Of Business, Fordham University.
What skills is John Morello known for?
John Morello has skills like Process Improvement, Business Process Improvement, Strategy, Leadership, Management, Six Sigma, Project Management, Financial Analysis, Vendor Management, Business Process, Finance, Business Analysis.
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