•Provided services to valued, highly-individualized, special high-end guests and clients•Customized the experiences of each guest and event in accordance with their specific requirements•Delegated duties and responsibilities to team members in a face-paced, professional environment•Administered training protocols for new employees regarding nightly duties and company policies•Collaborated with management, other departments and employees regarding guests’ special requirements•Developed customer loyalty through excellent client service, and brought new customers to the business

* Built and implemented an aggressive and detailed finance plan and annual budget in coordination with the Executive Director members of the executive committee, including coordinated fundraising events between regional offices, call-time schedules for the Executive Director and myself, donor prospecting, research, maintenance, relationship building, upkeep and weekly tracking information;* Supervised an monitored the finances and budgets of four offices around the state, and successfully kept those finances within target levels;* Orchestrated and supervised the implementation of multiple fundraising efforts, directed staff members in the efforts to exceed event benchmarks, and managed staff and volunteer efforts to accomplish financial goals; * Worked in close coordination with the Executive Director on all administrative elements of the organization, provided assistance in the preparation for meetings with executive board members and other high profile surrogates, organized requested materials and any travel logistics for those meetings, briefed all staff regarding organizational targets regarding development expectations.

* Managed the inflow and outflow of important, time-sensitive campaign materials for multiple clients;* Organized groups of volunteer workers to carry out various services at a number of campaign events and functions;* Participated in the development of comprehensive individual campaign strategies in accordance with the needs and desires of each client and maintained constant contact with clients regarding all manner of campaign business;* Coordinated closely with executive director and other colleagues and executed executive directives precisely as instructed.