Jennifer Onah Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

• Receive and process samples according to established health/safety protocols and standard operating procedures using appropriate PPEs
• Ensure accurate labeling using unique identifiers, tracking, and documentation of samples throughout the entire sample management process.
• Coordinate sample transfers to testing laboratory unit under high bio-safety condition and prioritize sample testing based on urgency and project requirements.
• Maintain inventory control by monitoring stock levels and ordering necessary supplies.
• Perform quality control checks to verify sample integrity and adherence to quality standards.
• Maintain a clean and organized sample area, including proper disposal of hazardous materials.

Abuja, Federal Capital Territory, Nigeria

• Answer incoming calls from the public regarding public health concerns and inquiries.
• Make outgoing calls to follow up with individuals as needed for further information or to provide updates.
• Manage and resolve caller complaints or issues, ensuring customer satisfaction.
• Log caller details, conversations, and resolutions accurately into the Sugar CRM application for record-keeping and future reference.
• Update existing customer information in the CRM system to maintain accurate and up-to-date records.
• Identify and escalate complex or urgent issues to supervisors for appropriate action and resolution.

Abuja, Nigeria

• Inspect and acknowledge the receipt of laboratory commodities, ensuring accurate and complete documentation.
• Utilize "channel" software to conduct routine inventory management for laboratory supplies. Tracking stock levels, and replenishing as needed.
• Collate, analyze, and process commodities request forms from the laboratory network, ensuring timely and efficient procurement.
• Prepare monthly consumption records and stock accounts for accurate record-keeping.
• Support the development of key strategic plans such as the National Medical Countermeasures Plan and Measles Contingency Plan.
• Perform vulnerability risk assessments and resource mapping for three states in each of the three geopolitical zones of the country.

Abuja, Nigeria

• Provided technical support to the organization of annual program retreats and after-action evaluations, through developing a comprehensive database of stakeholders, drafting and distributing invitations to.
• Contributed to a research project focused on developing the NCDC A-Z diseases, with a specific emphasis on the severe acute respiratory infection (SARI).
• Compiled the report of the National Debrief on Nigeria's measles surveillance evaluation and the assessment of congenital rubella syndrome.
• Conducted supportive supervision for surveillance and contact officers in Edo and Ondo states, specifically on the use of the Surveillance Outbreak Response Management and Analysis system (SORMAS) platform.
• Participated in the review of the Strategic document such as National Preparedness and Response guideline for some diseases.
• Took part in the evaluation of the measles surveillance system in Abia state.

Port Harcourt, Nigeria

• Managed inventory of laboratory supplies to ensure an adequate stock level.
• Provided assistance to laboratory staff in conducting laboratory analyses.
• Carried out sample collection, preparation, and storage procedures.
• Ensured cleanliness and safety of glassware, laboratory equipment, and the laboratory workspace.
• Supported offshore drug and alcohol testing initiatives and medical examinations for seafarers.
• Handled administrative tasks, such as filing documents.