Joseph Martin Email and Phone Number

• Migrating current functionality to microservices, specifically using Slim and Laravelframeworks, to reduce load times and create scalable, cost-efficient upgrades tomonolith• Working directly with our marketing, operations, and customer experience teams to bea technical subject matter expert and provide guidance on respective web initiatives• Coach and provide feedback to team members to ensure quality of code and adherenceto coding standards

• Collaborate with customer experience leadership team to revamp customer issuesystem, enabling users to refine operations, increase customer satisfaction, and reducerefund rates by over 20%• Ability to fulfill scrum master duties as needed, often facilitating daily standups, planningweekly sprints, and consulting with key stakeholders to ensure scrum team performsabove and beyond expectations• Optimize cart and checkout processes after identifying improvements and creating fixesto reduce stoppage time and error percentages for order fulfillment teams