Jay Raval Email & Phone Number

Toronto, Ontario, Canada

- Implemented WMS and ERP systems, along with EDI integrations for suppliers, customers, and logistics partners, enhancing operational efficiency at Joriki Inc.- Enhanced IT security by implementing NIST CSF 2.0 and ensured compliance with regulatory standards and audits.- Managed IT infrastructure, controlled budget expenditures, and developed organizational policies to support operational excellence.- Oversaw departmental needs, addressed software and technology requirements, and strategically defined CapEx and OpEx to reduce IT costs.- Engaged with stakeholders to align IT objectives with business goals, driving cohesive and strategic growth.- Streamlined ITSM (IT Service Management) and ITAM (IT Asset Management) processes, improving service delivery and asset tracking.- Led cross-functional teams through critical project implementations and change management, ensuring minimal disruption and maximum efficiency.- Developed and enforced data protection strategies, implementing best practices for backup, disaster recovery, and business continuity.- Improved user training programs and technical support protocols, boosting productivity and reducing downtime across departments.- Spearheaded vendor negotiations and partnerships, securing favorable contracts and optimizing IT investments.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Drive customer service excellence in all aspects of the shop, such as store presentation, item display, product placement, narrative layout, and selling techniques.Ensure that the store's strategic goals and sales targets are fulfilled through increasing sales and gross profit, monitoring sales performance, reducing expenditures, and managing inventories.Employees must be hired, trained, developed, and supervised.Provide feedback, mentoring, and performance assessments to employees.Daily staffing and staffing schedules must be coordinated.Ensure that the store follows the safety rules and procedures mentioned, as well as state and local health requirements.Ensure that salaries, work hours, and fair employment opportunities are adhered to in accordance with federal and state regulations.Perform administrative activities to support the efficient running of all retail operations, such as timely filing of all personnel documentation, report preparation and submission, and sales receipt and cash monitoring.On a regular basis, keep an eye on stock and inventory and do quality assurance on products.

Toronto, Ontario, Canada

Scarborough