• Educate and inform potential members regarding benefits, rights and responsibilities, and plan operations• Outreach potential members on respective plan products• Work closely with agencies to facilitate the intake process as a primary point of contact• Maintain and coordinate nurse schedules and case loads for assessments and reassessments

Provide information and answer to all questions from potential members regarding benefits, rights and responsibilities, and plan operations.Meet and review monthly sales-related goals and objectives.Complete all required documents;Coordinate and relay information to SWH staff related to the pre-enrollment process;Maintain ongoing knowledge of changes to Medicare and Medicaid regulations and their impact on daily operations.Identify and organize community outreach activities to spread awareness of coverage option(s).

Develop, Maintain and reinforce relationships with professional and community constituents to establish referral relationships. Educate target population regarding Wellcare of New York Health Plan services and benefits. Provide community support to clients and family members to facilitate new member enrollment.Visit and call hospitals, clinics, physician offices and community based health and human service providers to provide information regarding Wellcare of New York Health Plan. Maintain ongoing contact with community providers, physician offices, community-based organizations (CBO’s), Faith-Based Organizations (FBO’s) and Court Appointed Special Advocates offices (CASA). Assist in resolving customer service issues as they arise with community organizations and providers. Escalate issues to Outreach Specialist and Manager, as needed.Ensures compliance with federal, state, and local laws and regulatory standards, DOH guidelines, and department policies.Develop and maintain knowledge of products, services and systems as required.Coordinate with Outreach Specialists, and management to schedule and deploy Reps to community venues to distribute outreach/promotional materials and collect leads/referrals

facilitated Medicaid/Fhp/Chp enrollment and pre-screened applicants for eligibility  Maintained direct relationship with providers and assisted in provider relationsTrained in medicaid/medicareEducated the community on our plan and benefits

-Supervised and coordinated activities of workers engaged in receiving and paying out money and keeping records of transactions in the banks and similar financial institutions. · Assigned duties and work schedules to workers to ensure efficient function of department. · Trained employees in customer service and banking procedures. ·Approved checks for payment. · Reviewed teller's financial reports of daily transactions for accuracy. · Consolidated the balances of daily transactions. · Ensured supply of money for financial institutions needs based on legal requirements and business demand. · Upon instruction, monitored and controlled access to vault and counted and recorded currency and coins in vault.