- Provide customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of systems- Requires an understanding of the Cyber Mission Force (CMF) organizational construct, tools/capabilities utilized in cyberspace operations and experience in system/network administration, incident response and forensic analysis- Participate in the establishment, measurement, and achievement of customer satisfaction metrics- Perform project management function from client engagements to include identification, scheduling, tracking, and reporting- Provide client feature request to project engineering teams and project support personnel- Develop and write documentation as required- Brief and demonstrate company projects to a variety of customers (government and non-government agencies)- Train and familiarize operators on equipment and systems developed by Two Six- Support an environment conducive to successful team interaction and customer satisfaction- Strong results-oriented work ethic and customer service orientation

Primary instructor for in resident, mobile training teams (MTT) and Instructor Led Virtual courses:- Introduction to Network and Computer Hardware (INCH), All 3 versions for the academy.- Cyber Analyst Course (CAC) - Network Traffic Collection (NTC)- Introduction to Cyber (ITC)- Intermediate Cyber Core (ICC) (WIN/UNIX)- CompTia SEC+ bootcamp Instructor- CompTia NET+ bootcamp Instructor- CompTia A+ bootcamp Instructor- All courses cater to the Federal Government and DoD from various entities with customer base from the intelligence, cyber and law enforcement agencies. While facilitating instruction and certifications to foreign partners CONUS and OCONUS. - Collaborating with course developers to identify, assess and implement new course objectives and training goals. Provided guidance to the development team and Senior Management to facilitate the test and evaluation of the CompTia courses for DC3 (validating compressed training timelines, hardware/software constraints for classroom training aides and systems). Due diligence led to the successful launch of CompTia courses with rave reviews from the customer and student base.

Cyber Watch Office on Battle Station 2 providing direct support to all of the Combatant Commands.Primary focal point of the position was tracking the status of all standing Cyber Task Orders (CTO). Tracking CTOs from the time they're published up to their effective suspense date. Assist the Commands in any delays, updates or exceptions that may exist and possible requirement or need to file a Plan of Action and Milestones (POAM); IAW with appropriate DISA STIGs.

Instructor for Intermediate Cyber Core track (WIN/Unix) for both in resident and mobile training team both CONUS and OCONUS.

Fulfilled a key role as a Cyber Watch Officer/Liaison to USCYBERCOM & NSA on behalf of ARCYBER. Maintained a persistent presence in USCYBERCOMs Joint Operation Center (JOC) while serving as the Directorate's Enlisted Adviser. Established as the conduit between USCYBERCOM & NSA while providing the ARCYBER Commander with near real time situational awareness, enabling him to have ample time make command decisions on implementation or executing DCO or OCO effects. Served as a OCO Mission Lead for JTF-ARES which was the Counter-ISIS cyber element. Provided daily input to cyber task orders, SOPs and mission briefs to the USCYBERCOM & Task Force Commander(s). As a member of the Current Operations cell we operated on a 24/7 basis as required to maintain mission control and issue of Title 10 Authorities. (AUG 2017-MAR 2018)

- Responsible for maintaining, updating and validating the US Army's Access Control Lists (network at the Tier 2 level) - Incident Response/Handler IAW with CJCSM 6510.01B for all Army assets and Key Stakeholders- Drafting and Publishing Executive Summaries (EXSUMs) as required for the Command Operations Leadership.

Led the EW Section on missions to augment BVAT/RVAT teams or stand alone missions by providing ES/EP/EA support as defined/required. Section was instrumental in the test & evaluation of new or current EW/RF equipment(COTs/GOTS), with missions conducted globally in both strategic and field environments.- Spearheaded/provided ES/EP for the Article 32 and Court Martial for PFC Bradley Manning- Led / Participated in four rotations to WSMR for BMC/NIE for test and evaluation of new communications systems that were ultimately adopted by US Army wide. Provided critical feed back to Army Leadership, Army G6 and to the contract vendors involved.- Provided direct input to the modernization of US Army Field Manual (FM) 3-38, Cyber Electromagnetic Activities (CEMA); all proposals were adopted in the February 2014 revision.- Utilized DISA STIGs to perform policy reviews and annual network certifications for various customers and organizations

Night time Field Station SR Mission Manager / Operations Officer for a 24/7 collection facility. - Direct oversight for the day to day operations of 4 different collection and analysis teams- Provide near real time situational awareness and relevant intelligence to the Command Team- Oversight of all teams Job Qualification Standards certification- Responsible for the overall operation and maintenance of a $57,000,000.00 facility- Accountable for the health and welfare of over 125 personnel on shift 12 hours a day- Zero loss of classified materials or security incidents during the 12 month rotation