J. Scott Shepard Email and Phone Number
J. Scott Shepard work email
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J. Scott Shepard personal email
J. Scott Shepard phone numbers
I've had the great opportunity to hold several different positions and gain multiple skills throughout my tenure at 1800Flowers.com. In my current role, I get to focus on three of my passions: learning, teaching, and managing. I enjoy helping our fulfilling partners learn not just the hands-on portion of creating Fruit Bouquets and Shari's Berries products, but also how to manage their business. I enjoy challenging myself to learn and grow constantly. In my free time, I earned my Home Inspector license (Oklahoma 70002057) and Unmanned Aerial Vehicle Remote Pilot license (5672774), and became a Certified Indoor Air Consultant. In order to become more of an expert for Fruit Bouquets and Shari's Berries, I also became certified as ServSafe Food Manager.
Fruitbouquets.Com
View- Website:
- fruitbouquets.com
- Employees:
- 4
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Associate Manager, Training And BusinessFruitbouquets.ComArdmore, Ok, Us
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Associate Manager, Training & BusinessFruitbouquets.Com 2016 - Present -
Senior Manager Of Customer Experience1800Flowers.Com Jan 2001 - Present* Customer Experience Management - Evaluate customer service processes and create, implement, and review processes to improve customers’ experience.* Revenue Management - Achieve performance improvement in key performance indicators and evaluate reporting and processes.*Quality Management - Audit interactions through all channels to ensure compliance to company expectations and audit other auditors to ensure all are calibrated.*Business Partner Organization Management - Maintain… Show more * Customer Experience Management - Evaluate customer service processes and create, implement, and review processes to improve customers’ experience.* Revenue Management - Achieve performance improvement in key performance indicators and evaluate reporting and processes.*Quality Management - Audit interactions through all channels to ensure compliance to company expectations and audit other auditors to ensure all are calibrated.*Business Partner Organization Management - Maintain consistent engagement with points of contact at the partner site to achieve performance goals.*Site Development - Engage team members to provide updates, maintain motivation, and review performance.*Performance Observation - Real-time and historical observation of performance compared to goal, monthly business reviews. Show less
J. Scott Shepard Skills
J. Scott Shepard Education Details
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Business
Frequently Asked Questions about J. Scott Shepard
What company does J. Scott Shepard work for?
J. Scott Shepard works for Fruitbouquets.com
What is J. Scott Shepard's role at the current company?
J. Scott Shepard's current role is Associate Manager, Training and Business.
What is J. Scott Shepard's email address?
J. Scott Shepard's email address is js****@****ers.com
What is J. Scott Shepard's direct phone number?
J. Scott Shepard's direct phone number is +151697*****
What schools did J. Scott Shepard attend?
J. Scott Shepard attended University Of Oklahoma, Murray State College.
What skills is J. Scott Shepard known for?
J. Scott Shepard has skills like Customer Experience, Sales Management, Management, Process Improvement, Call Centers, Vendor Management, Customer Satisfaction, E Commerce, Sales, Customer Service, Customer Retention, Retail.
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Scott J Shepard Poetry
Vernon Rockville, Ct -
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