Jacopo Sebastiani Email & Phone Number

Chester, Gb

Chester, England, United Kingdom

Chester, England, United Kingdom

Holt, England, United Kingdom

Chester, England, United Kingdom

ROLE PURPOSE: - Managing and motivating employees to meet and exceed expectations in their roles- Ensuring the highest standards of products and service are delivered to guests, maintaining and enhancing the reputation of the business- Developing key employees with potential to progress in the business, matching aspirations and ability to business needs- Assisting the Management Team with the effective and efficient running of the businessRESPONSIBILITIES:- Recruiting, training, coaching, mentoring, and motivating team members- Acting as Duty Management and completing all related responsibilities- Overseeing and assisting with (when appropriate) the management of performance and behaviour of all team members in line with company policies and procedures- Delivering on stock and wage budgets and targets for each department- Promoting productivity and interdepartmental harmony- Attending and offering valuable contributions to management meetings- Working alongside the General Manager to assist them in promoting and marketing the business- Ensuring departmental compliance with HR and accounting processes including invoicing, banking, FnB stock management through Tevalis- Monitoring employee performance through End-to-End Hospitality Software Fourth People System (later Selima), Zoho, and FLOW- Providing guest services including handling customer enquiries and complaints, taking reservations, and greeting and advising customers as appropriate in person and through online channels i.e. Feed It Back, Facebook and emails- Maintaining and promoting high-quality standards in terms of food, drinks, service, and environment- Ensuring maintenance, H&S, and environmental issues are handled correctly in consultation with the senior management

Penmaenmawr, United Kingdom

- Taking responsibility for the business performance of the restaurant- Analysing and planning restaurant sales levels and profitability- Placing ads and organising marketing activities, such as promotional events, campaigns and discount schemes - Managing and updating social media accounts and business website- Designing and writing content of flyers, leaflets and loyalty cards- Preparing reports at the end of the shift/week, including food control and sales- Setting budgets or agree them with other company director- Planning and coordinating menus with the chef every quarter- Coordinating the operation of the restaurant during scheduled shifts- Responding to customer queries and complaints- Meeting and greeting customers, organising table reservations and offering advice about menu and wine choices- Maintaining high standards of quality control, hygiene, and health and safety- Researching new products and services to develop business strategy and to maintain high attractability - Checking stock levels and organizing supply orders- Identifying and researching potential suppliers - Nurturing relationships with suppliers to negotiate the best prices for the restaurant

Bellaria, Italy

- Managing pages of the clients of the agency and of the agency's profiles as well on the main social networks- Helping in creating copy for communicational and advertising material for the company's clients

Rimini, Emilia-Romagna, Italy

Seasonal Shop Assistant (Camping, Mountain and Outdoor Department) and Warehouse OperativeMain duties and tasks:- Receiving stock in depo, dividing items per department, and delivering them to the different departments;- Store correctly the Click-and-Collect item in a separate unit;- Restocking of products on shelves;- Greet customers, identify their needs, give products specification and use information, and upsell;- Work as a cashier when needed;- Promote a positive environment for colleagues and customers at all times;- Be an ambassador of companies value;- Train, coach and motivate new members of the team.

Rimini, Emilia-Romagna, Italy

Seasonal Shop Assistant (Camping, Mountain and Outdoor Department) and Warehouse Operative

Master'S Degree, Communication And Advertising (Comunicazione E Pubblicità Per Le Organizzazioni), 106/110

Internal, external and public communication; Art and copy advertising; Design; Video Editing; Photo Editing Thesis: Little Universes Grow.

Bachelor'S Degree, Anthropology, 106/110

Philosophy; Psychology Anthropology; Pedagogy; Sociology Thesis: Human Nature and Conflict: Notes over Hobbes and Freud (Natura Umana E.