Operationally responsible for planning, supporting, maintaining, and serving as the highest escalation point for LKQ’s VMware, Storage, Cisco UCS, and VxRail infrastructure.• Assisted with projects, task definition, conception, design, and implementation. An Integral part of an accomplished operations team managing three data centers (2,700 servers and over 14,000 users).• Performed patching/firmware upgrades in keeping with security objectives and compliance for compute, storage, and network infrastructure for three data centers across the United States.• Managed Cisco and Brocade Fibre channel switches (configuration and firmware upgrades).• Skillfully supported production environment, presenting storage focused on IOPS and throughput – used multiple access methods, including Fibre Channel, NFS, and CIFS.• Responsible for backup and recoveries in keeping with RPOs and RTOs.• Meticulously managed 3 separate NetApp CDOT configurations running (FAS8020, AFF8080, AFF-A700).• Supported NetApp E-Series 2700 and 2800’s systems holding backup volumes for Veeam.• Successfully participated in hardware and/or software lifecycle maintenance plans.

• Provided integrated data center solutions support and data protection for MediTech EHR (Dell PowerEdge servers, XtremIO arrays, and Isilon NAS)• Ensured 24/7 availability of client/server applications by conducting daily system monitoring of servers, storage, and backups. Microsoft Windows Server 2012R2/2016/2019.• Provided outstanding Tier 2 support for Help Desk and other support per requests from 3rd parties.• Industrious - involved and committed to communicating with key stakeholders to determine project requirements, successfully implemented enterprise wide McAfee ePolicy Orchestrator (ePO) upgrade (over 5000 clients and servers). Leading tool for centralized system security management - delivering a coordinated, proactive defense against malicious threats for the enterprise.

Gained extensive hands-on experience creating web applications, ASP.NET MVC• Explored object-oriented programming concepts and the full stack development process• Created multiple projects in pair programming environment• Built a complete full stack C#/.NET final project in two weeks• Learned about and worked in an Agile / Scrum environment

Amplified three man team providing data center infrastructure support. Evaluated server hardware and storage subsystem faults - troubleshooting/monitoring for availability, capacity, maintenance, upgrades, disaster recovery assurance, and incident or problem resolution. Integrated training for peers on new hardware while participating in technology improvements and other technology projects.KEY CONTRIBUTIONS:- Succeeded in building, testing, implementing, maintaining and optimizing virtual infrastructure (VMware ESXi / Hyper-V & cloud (Azure)) throughout Enterprise-class environment (19 remote sites w/ 1000+ Virtual Machines running on 80+ hosts).- Delivered storage and backup solutions for multiple systems; Dell M1000E, Dell PowerEdge servers and Dell VRTX servers, IBM System-X3650 M5 Servers with various storage platforms (ISCSI, SAS, FC), (e.g. VNX, EMC XtremIO X2 All-Flash Array, Data Domain, IBM XIV). - Backup solutions (IBM Tivoli Storage Management, Arcserve, and vRanger). Microsoft Windows Server 2012R2/2016/2019- Drove hardware upgrade efforts at eight remote sites throughout U.S. and Canada. Transitioned workloads to new hardware and migrated data to new storage subsystems with no downtime.- Accelerated training of international staff on ESXi Server/LAN/SAN configurations and firmware upgrade procedures for three new Cisco UCS domains in Central America.- Conducted Proof of Concepts on COMMVAULT, AVAMAR, and VEEAM for enterprise IT infrastructure. (Power(PowerVM), Intel(VMware/Hyper-v) and Mainframe platforms.) Worked closely with Platform Teams, shared results of real world scenarios and provided key input for quick decisions on Backup/Disaster Recovery during data center hardware refresh.

Managed cybersecurity program for an organization of 150+ users. Implemented/enforced system-level IA controls and DOD policy guidance. Guaranteed compliance by utilizing prescribed cybersecurity tools and methods including Host-Based Security System, Security Technical Implementation Guides (STIGs), Vulnerability Remediation Asset Manager (VRAM), and Navy Computer Network Incident response processes.KEY CONTRIBUTIONS:• Instrumental in development of the DoD Information Assurance Certification and Accreditation Process (DIACAP) plan, for ESXi environment, consisting of 100+ IA controls, 21 artifacts and 200+ System Technical Implementation Guides (STIGs) improving the security posture of the RDT&E network leading to accreditation and authority to operate within DODIN.• Provided Level 2 end user support, led technical refresh of 50+ NMCI assets with no interruption of work, tracked deployments, and processed Move, Add, Changes (MAC) requests. Expertise with HP Service Manager, NMCI Enterprise Tool, & eMarketplace.• Ensured delivery of NMCI/NGEN services including desktops/laptops, peripherals, and software IAW SLA's.

Supervised a joint-service international staff of 16 personnel tasked with a wide range of IT management activities for 24/7 operations of data links and the Allied Information Flow Messaging Network; conducted strategic planning, workforce planning, and resource management. Operated and administered the central components of NATO’s Allied Information Flow messaging network (Sun Solaris Unix/Open Windows Environment). Trained personnel on NATO maritime communication and information systems. Monitored working conditions for maximum efficiency and morale; provided leadership, maintained discipline, and established organizational goals for the Communication Center.KEY CONTRIBUTIONS:• Supported NCIA Headquarters Northwood by advising, consulting, and participating in the senior leadership team for continuous improvement of CIS resources at the organization - Instrumental during reorganization of NATO Headquarters. • Made staff recommendations on promotion, recognition, and discipline. Advised all personnel on policies, programs, ideas, and opportunities, allowing them to focus on performing their mission and enhancing their careers.• Conceptualized and delivered AIFS technical training on new hardware and software to 5 different teams, resulting in qualified technical support staff for 24/7 communication center operations.• Provided innovative advice to NCIA headquarters leadership to ensure the efficient and effective use of CIS resources during the reorganization of NATO Headquarters.• Provided outstanding after-hours computer, telephone, and video conference services in keeping with SLA’s.

Oversaw the work of four system administrators tasked with performing daily network operations for 26 Compaq ProLiant DL380 Servers, 124 Windows XP/VISTA workstations, 10 Cisco Catalyst switches, and eight Cisco routers. Extended IP connectivity throughout the Application Testing Facility for simulated Integrated Shipboard Network Systems (ISNS).KEY CONTRIBUTIONS:• Analyzed, tested, and evaluated ISNS networks for the Common PC Operating System Environment (COMPOSE) 3.0 - (Windows 2003 Advanced Server, WinXP PRO, Alcatel Gigabyte OS7700/OS6648 series switches and Cisco routers).• Played a key role in SPAWAR testing the Naval Tactical Command Support System (NTCSS) –Viking - the latest version of the NTCSS suite of software applications, and requisite hardware used by more than 220K service members.

Directed teams of 12 and 14 personnel engaged in 24/7 communication center / IT operations. (Served as IS DIV Leading Chief - Commissioned USS GRIDLEY (DDG101); Served forward deployed to Baghdad, Iraq as S-6 NCOIC for 414th CA BN, & Served as Work Center Supervisor on board USS FLETCHER (DD992). Prepared daily work schedules according to operational needs and tasking, issued instructions and assigned duties while evaluating work performance. Operated/maintained maritime EHF/UHF/HF voice and data systems, LAN/WAN IP Connectivity, and classified/unclassified Windows Server Core networks. Conducted daily network operations; full and incremental backups, managed user accounts, and maintained VLAN's. KEY CONTRIBUTIONS:• Facilitated implementation of humanitarian efforts, economic stimulus projects, civil capacity building, agricultural development and educational programs, supporting Iraqi population and government stability and security.• As a certified Navy Counselor, mentored countless Sailors in life skills and professional development increasing overall retention and advancement rates throughout the U.S. Naval Service.• Assisted with technical support of 108 Navy Statutory Selection Boards consisting of 2800+ board members reviewing over 130K electronic records, instrumental in selecting our future U.S. Navy leadership.• Radically improved the rejection notification process to the fleet by training the Performance Evaluation Branch on the utilization of military messaging software, resulting in 100% mastery of skills by co-workers.• Highly motivated self-starter – Researched, developed and implemented a comprehensive technical training program for IT/COMMS personnel ensuring each team member remained dual qualified within the communication center.• Provided technical support to end users concerning the use of computer hardware and software, printing, installation, Microsoft Office, and several operating systems (UNIX, Windows, Linux).