J.V Torio Email & Phone Number

Montreal, Quebec, Canada

• Provide contact centre support to merchant clients, (Support Channels may range from Voice, Chat, Email, Social, Integrated 3rd party and new channels and technology)
• Promote our products and services to our merchants, and identifying cross-sell/up-sell opportunities and sending leads through appropriate channels
• Collect and document information from merchants, while using problem solving techniques to provide consistent first response to inbound telephone service requests and technical inquiries
• Achieve individual targets that contribute to goals including productivity targets, quality assurance targets, compliance targets, absenteeism targets, sign-on targets (addition of voice of the customer – customer.

Montreal, Quebec, Canada

• Receive incoming calls from the field service technicians to confirm, update and close service calls.
• Input information about repairs that have been carried out by the technicians into the system database.
• Respond to clients’ calls concerning the repairs of electronic equipment (other than POS), and dispatch the calls to field service technicians.
• Process service partner billing.

Montreal, Quebec, Canada

• Supervise the weight room and provide a welcoming and safe atmosphere.
• Assist and help clients to properly execute exercises.
• Promote healthy living and support others with apositive attitude.

Montreal, Quebec, Canada

• Consult new members and create a customized workout plan
• Follow-up with the client to ensure that they maintain safe practices when carrying out their routine.