J.V Torio Email & Phone Number

Montreal, Quebec, Canada

• Provide contact centre support to merchant clients, (Support Channels may range from Voice, Chat, Email, Social, Integrated 3rd party and new channels and technology)• Promote our products and services to our merchants, and identifying cross-sell/up-sell opportunities and sending leads through appropriate channels • Collect and document information from merchants, while using problem solving techniques to provide consistent first response to inbound telephone service requests and technical inquiries• Achieve individual targets that contribute to goals including productivity targets, quality assurance targets, compliance targets, absenteeism targets, sign-on targets (addition of voice of the customer – customer surveys)

Montreal, Quebec, Canada

• Receive incoming calls from the field service technicians to confirm, update and close service calls.• Input information about repairs that have been carried out by the technicians into the system database. • Respond to clients’ calls concerning the repairs of electronic equipment (other than POS), and dispatch the calls to field service technicians.• Process service partner billing.

Montreal, Quebec, Canada

• Supervise the weight room and provide a welcoming and safe atmosphere.• Assist and help clients to properly execute exercises.• Promote healthy living and support others with apositive attitude.

Montreal, Quebec, Canada

• Consult new members and create a customized workout plan• Follow-up with the client to ensure that they maintain safe practices when carrying out their routine.