Responsible for managing approximately 75% of incoming projects by ensuring deadlines and company policies were upheld. Oversaw daily health and safety document production and quality control. Assisted in maintaining compliance for approximately 200 clients. Researched critical data and regulatory changes from government agencies and vendor management systems. Accountable for providing support with interactive e-learning portal maintenance which allows clients immediate access to their relative health and safety information. Recruited and trained support staff.

Execute day-to-day operations including serving and photographing customers, sales, maintenance and safety activities. Accountable for hiring, training, supervising, coaching, counseling, evaluating and retaining staff. Reviewed and validated report and payment documentation accuracy ensuring company targets were met. Actively participated in the daily development of SMART goals and objectives.

Updated and managed patient files, prepared legal documents and handled inquiries. Streamlined practitioner schedules. Completed daily opening and closing procedures

Managed shipments, stock and sale locations. Created on-site displays to maximize product marketability/appeal. Trained support staff in customer service, product knowledge, documentation procedures and money handling.