Josh Jordan Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

Medford, Oregon, Us

Provided remote EA support to this non-profit Health Information Exchange (HIE) organization focused on facilitating patient-centered care throughout the community. Managed executive calendars and provided administrative support for the Executive Director and leadership staff. Diplomatically responded to business correspondence and served as a liaison to the company's Board of Directors.

The mission of Jordan Admin Consulting was to optimize utilization of administrative resources for individuals and organizations that supported the most underserved and at-risk communities. Services delivered included calendar support, contact management, email reconciliation, process development & support, social media administration, and virtual presentation creation.

Atlanta, Ga, Us

Contracted with BELAY to provide administrative and operations support to clients in the safety industry. Key duties including scheduling meetings/events, making travel and lodging accommodations, and screening inbound email—responding to standard inquiries and routing items to appropriate teams for follow-up.

Modesto, California, Us

Provided administrative support to this tuition-free public charter school—handling a range of front-office responsibilities that included answering questions about the school, collaborating with an extensive range of students/faculty/parents, and resolving issues via phone, email, and in-person. Additionally responsible for logging/updating attendance information and maintaining confidential records in the school database.

San Jose, Ca, Us

Held short-term role with this luxury vacation travel firm, managing the processing of travel confirmations, changes, and cancellations to/from hotel vendors. Performed troubleshooting and resolved a diverse variety of operational issues and problems. Gained extensive training in customer service/support.

Glendale, Ca, Us

Hired for temporary assignment by PricewaterhouseCoopers, a provider of industry-focused services in the fields of assurance, tax, human resources, transactions, and performance improvement. Supported course preparation logistics including sourcing and booking training venues, ordering materials, coordinating catering, and securing supplies and audio/visual equipment for use by course instructors.

Worked on contract for this Managed Services Provider providing on-site IT support to a small-to-medium-sized (SMB) business customer base. Provided front-line support to clients and escalated/routed complex issues to the engineering team for assistance. Enhanced firm productivity by creating standardized operating procedures related to employee orientation, purchasing, and service delivery.

Gilroy, California, Us

Under general direction of the Clinical Quality Assurance (QA) and Compliance Manager, provided comprehensive administrative data and system support functions for various divisions within the organization. Duties included audit system monitoring, training material development, and electronic from creation.

Gilroy, California, Us

Under general direction of the Director of Operations, supervised the Quality Assurance team. In cooperation with the Program Directors and Medical Director, established service and documentation quality standards, practice guides and processes to support clinical and other services. Duties included standardizing practices, document analysis, contract compliance monitoring, resolving grievances, and record retention oversight.

Gilroy, California, Us

Under general direction of both the Director of QA & Compliance and the Director of the FIRST 5 Collaborative Project, researched organizational database resources to discover available reporting data points, shaping data collection and criteria, assisting in configuration of reporting systems, and analyzing data to monitor emerging client and community needs. Duties included processing request for records, meeting coordination as well as note taking, preparing research reports, and project coordination.

Gilroy, California, Us

Under general supervision of the Director of Operations, performed a variety of clerical assignments in support of Agency program staff and supervisors. Duties included phone reception, psychiatry calendar maintenance, room scheduling, and data entry.

New York City, Ny, Us

Performed all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations.

New York City, Ny, Us

Promoted to position of Stockroom Clerk; responsible for processed daily incoming shipments, validating synchronization between actual shipment contents and projected shipment contents, storing and organizing shipment contents, and preparing, processing, and scheduling outgoing shipments.

New York City, Ny, Us

Hired as part-time retail sales associate responsible for assisting customers in purchasing products while also meeting the various company goals (i.e., items per customers and sales quotas) by maintaining superior knowledge of product features, sizing, availability, and pricing as well as use of effective sales techniques for cross-selling and up-selling.

Provided outreach and education at schools and community centers by doing presentations on the hazards of drugs, cigarettes, marijuana and alcohol.