Joshua Webb Email & Phone Number

Complete store operational requirements by scheduling and assigning employees; following up on work resultsMaintain store staff by recruiting, selecting, orienting and training employeesMaintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job resultsPrepare annual budget; schedule expenditures; analyze variances; initiate corrective actionsEnsure availability of merchandise and services by approving contracts; maintaining inventoriesProtect employees and customers by providing a safe and clean store environmentMaintain the stability and reputation of the store by complying with legal requirementsDetermine marketing strategy changes by reviewing operating and financial statements and departmental sales recordsMaintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societiesMaintain operations by initiating, coordinating and enforcing program, operational and personnel policies and proceduresContribute to team effort by accomplishing related results as neededDevelop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenueProvide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absentManage all controllable costs to keep operations profitableManage stock levels and make key decisions about stock controlAnalyze sales figures and forecast future salesAnalyze and interpret trends to facilitate planning

Islington, England, United Kingdom

interpret optical prescriptions written by optometrists or ophthalmologistsgive advice to patients on lens type, frames and styling, and spectacle repairwith further training, fit contact lenses and give advice on their care and usetake frame and facial measurements to ensure correct frame fit and positioningadvise partially sighted patients on the use of low vision aidsadvise patients when adjustments or repairs to spectacles are neededselect, manage and order a range of optical productsorder lenses from prescription laboratoriescheck lenses on delivery to ensure that they meet the required specificationsarrange and maintain displaysliaise with sales representatives from product supplierssupervise and train student dispensing opticians.

East Midlands

Lead the team on shift to deliver an unbeatable coffee experience to every customer.- Ensure the store is opened and closed, adhering to all Costa standards, policies and procedures.- Ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction. Completing all relevant COSTAcheck, standards, food and health&safety checks and taking all necessary remedial action or escalating as required.- Ensure all cash and stock is kept secure. Ensure that all necessary action is taken to ensure the handover of stock and cash is done in a secure manner. - Manage the stock and order systems for food and consumables ensuring that the store has 100% supply of items for the customer.- Understand and monitor the store KPI report and translate it into daily action as agreed.- Communicate on a daily basis with the team, using the deployment shift planner.- Execute all aspects of deployment ensuring the effective control of labour and that every team member is deployed effectively.- Delegate appropriate tasks to the Barista Maestro and team.- Deal with and resolve customer complaints in line with company policy/procedures.- Support the Store Manager in organising and delivering team meetings.- Train and coach team members as required to support them in delivering their roles effectively.- Assist the Store Manager with recruitment using the official recruitment tools.- Support the Store Manager with completing regular 1:1's for team members.- Implement marketing updates and new POS as directed by the Store Manager.

East Midlands

- Complete and pass any company provided training required for the role.- Attend team meetings as required.- Deliver the highest levels of customer service that encourages positive customer feedback and sales.- Maintain standards of health, safety and cleanliness across the store in line with the cleaning schedules.- Be knowledgeable and confident about all products demonstrated by advising customers and answering queries.- Produce and prepare all products in line with brand excellence standards.- Safely and accurately maintain stock.- Drive sales by replenishment of display/fridges in line with the provided guidelines and procedures.- Operate the till in line with cash handling procedures.- Attend work in accordance with your designated shifts.

United Kingdom

Managing stock control and inventory checks.Having a keen eye on budgets and budgetary changes.Communicating changes in an order process to relevant parties.Ensuring that health and safety regulations are followed.Documenting procedures for third-party monitoring.Creating and monitoring projects and teams.Reviewing workloads and manpower to ensure targets are met.Supporting the CEO or executive team’s vision and process ideals.Ensuring staff working on processes are happy and operating efficiently.Supporting all functions of the business to work together.

Northampton, England, United Kingdom

Maintains inventory.Creates drink and food menus.Determines employees’ schedules.Ensures bar is well-stocked and clean.Tracks customer behavior and sales.Maintains budget and monitors costs.Maintains drink recipe documentation.Oversees planning for special events.Appropriately delegates tasks to staff.Selects and purchases liquor and other supplies.Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well.Hires, trains, promotes, and, when necessary, disciplines or fires staff.Selects music, books bands, and provides input on décor and marketing, including social media and other forms of publicity.Initiates and maintains vendor relationships.Uses point-of-sale tracking technology and bar and restaurant management platforms.

Northamptonshire, England, United Kingdom

Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.Planning drink menus and informing customers about new beverages and specials.Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.Checking identification to ensure customers are the legal age to purchase alcohol.Taking inventory and ordering supplies to ensure bar and tables are well-stocked.Adhering to all food safety and quality regulations.Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.Developing new cocktail recipes.