Co president of the UWaterloo HOSA chapter. I am in charge of managing the other executive members of HOSA and overseeing the UWaterloo chapter succeed in the annual SLC competition. Currently we have over 400 members who are in our chapter via signup through the mailing list.I frequently reach out to the HOSA Canada main chapter regarding SLC questions and general inquiries about leadership. I schedule timely meetings to discuss chapter goals and our current state. Ensures each member is on track with their competition preparations and oversees the acquisition of sponsorships. I promote a positive team environment where everyone's voice can be heard and appreciated. Collaboration is key, and I hope to continue fostering an atmosphere where we can work as a cohesive unit.

Highly interested and passionate about WWII history in Asia since that perspective isn't often advertised in the west. My passion for the topic made me want to get involved with UWaterloo Alpha Education through being involved in directing their events and figuring out budget and funding proposals for the organization.My passion for the topic made me want to get involved with UWaterloo Alpha Education. I wrote numerous funding request to the Waterloo Undergraduate Student Association which generated a $300 dollar increase in funds. I also hosted and planned a virtual jeopardy event for 24 attendees and am pleased to announce event feedback forms had 100% participant satisfaction.

Coordinated routine and urgent change requests for transfer of workers, early departures, and worker replacement which increased team-wide deployment rates by 40%Generated eligibility lists and cotacted personel with the appropriate profile and training to meet workforce deployment requirements for a team of 20000 volunteers and growingOversaw CRM organization of voicemails, messages, and emails to boost cross-team communication by 30%

Obtained the opportunity to work at a independent owned pharmacy situated directly across two family medicine practices.The location meant the customer flow as constant and rapid which trained my ability to work accurately, quickly, and under pressure.Ensured all medications were present in the shipment arrival. Tended to the needs of each customer whether that meant gathering medications live or directing their questions and concerns to a pharmacist.Familiarized myself with counting pill tablets and making solutions. Dispensed on average 30 medications per shift.Utilized Kroll to fill prescriptions and gather information on patient medication history. I learned a whole lot around the work flow in a pharmacy environment and acquired/honed interpersonal skills on dealing with customers from all backgrounds and age groups.

I served as a graphic designer/social media coordinator for Waterloop which is the University of Waterloo's team for creating Hyperloop transportation pods for competition.With my expertise in Adobe Photoshop, Canva, and Figma, I was able to increase Waterloop Instagram following by 80% and 1153% on Facebook.I generated typography and logos for the sponsorship team which contributed to over $10000 raised in organization funding.All merchandise designs spearheaded by me sold out within 2 days of availability which was a record breaking time compared to previous terms.

Takes on incoming calls on Talk.to interface and effectively resolves caller issues. In a 4 hour shift, I serve as a listener and friend for on average five callers. Each caller presents a unique story and perspective, and I am blessed to have the opportunity to give my insights on their problems and work with them to devise a resolution.

Researched and wrote microbiology articles for organization Instagram, boosting following base by 35%.Edited and consulted other editors on written articles by putting them in Layman's terms, amplifying readability and organization by 60%.

Acted as a liaison between pharmacies and patients to ensure patients received their medications in a timely manner.As a bilingual patient service specialist, I enrolled patients in the Enliven patient support program for the drug AMGEVITA in both French and English. I provided comprehensive communication logs which contributed to a program wide increase of over 1000 patients enrolled and risingI educated patients on AMGEVITA drug therapy medical information, insurance coverage options, and prescription pickup, leading to a 95% patient fulfillment score.I also increased workflow efficiency by 50% from accurately entering patient and healthcare provider info into patient connect.

Provided training resources through ACTO for trainers and their teams at the HOSA UWaterloo chapter.Innovated training scheduling practices by using Click Up software which lead to an increase of 40% in competitor training efficiency. Went over film of past high placing competitors to gain perspective of the winning standard. Implementing this practice saw current competitors in the HOSA UWaterloo chapter increase their score by on average 30%.

Assisted group therapy leaders in spending the day with a group of bright eyed children with special needs. Got to know each child as an individual and was fortunate enough to be a source of positivity for them especially when they had a tough week at school. Contributed to taking qualitative notes on children's behavior which aided group therapy leaders in providing behavioral summaries to parents and planning future activities.

Summer camp counsellor for YMCA at Derry West Public School. Supervised a group of 9 campers ranging from 5-11 years old. I had the chance to organize extensive schedules for campers to spend their day. Safety was a top concern, so I made sure to make the camper environment as youth friendly as possible, meaning small indigestible objects and substances such as coffee would be removed. At the end of each day, I provided detailed reports to parents on the activities their children participated in and asked for feedback on what changes to our program they think would be beneficial.