Jason Waite Email & Phone Number

Carrollton, Tx, Us

Carrollton, Texas, Us

Redmond, Washington, Us

Modern Work - CopilotExpert within the realms of UCaaS CCaaS solutions.

Stamford, Ct, Us

Fort Worth, Texas, Us

Serving as Voice SME for Lehigh Hanson, the North American arm of HeidelbergCement Group.Charged with design, configuration, and implementation of voice solutions for Lehigh Hanson plants and offices throughout North America. Savings achieved thus far stretch into 6 figures with potential for 7.Responsible for the migration of VoIP services in and out of the enterprise for acquisitions and divestitures. -Successfully integrated voice services of a large materials company (major acquisition) with annual revenue of $700,000,000+.-Successfully integrated voice services of 2 smaller materials companies (MNA and divestiture is big in this business). Charged with development and maintenance of our CUBE configurations to maximally leverage AT&T IP Flexible Reach and IP Toll Free SIP services. -We're using some neat redundancy mechanisms in conjunction with this SIP service. The two trunks at DC1 use BGP-R with BFD to failover from primary to secondary (calls preserved) trunks at DC1 and AT&T Trunk Call Routing to failover from primary/secondary trunks to tertiary trunk at DC2. Responsible for all voice-related configuration on Lehigh Hanson routers (ISR G1, G2, and 4K) throughout the US and Canada.Designed and configured infrastructure for migration of conventional fax services to E-fax (saving 6 figures). Designed and configured SIP integration for resource scheduling server (web server is also accessible by phone as a result).HeidelbergCement Group a global materials company headquartered in Heidelberg, Germany. With the acquisition of Italcementi, HeidelbergCement Group is #1 in the world in Aggregates, #2 in Cement, and #3 in Concrete.

Fort Worth, Texas, Us

Lead implementation of Cisco UC/HCS at ~300 sites distributed across the Southeast United States.Serve as VoIP SME to solve escalated VoIP/Networking issues. Directly manage a team of 6 Field Technicians in all matters logistical, technical, and professional.Coordinate vendor activities to move the project forward. Conduct project planning according to brisk pace of the project requirements while ensuring the project meets budgetary requirements.The project was successful, though there were many lessons learned along the way. Suffice it to say I would not recommend deploying Cisco UC at such a torrid pace.

Chicago, Il, Us

Collaborate with 30+ other Professionals to engineer and maintain the VoIP telephony infrastructure used by HCSC's 22,000+ employees to administer insurance policies for 15,000,000+ health insurance subscribers in 5 states (BlueCross BlueShield of Illinois, Texas, Oklahoma, New Mexico, and Montana). Manage 4 each CUCM, CUC, CER, and IMP clusters.Contributed on 2 of the 4 teams within the SIP Migration Project.Troubleshoot end-to-end call issues (using DNA, Q.931 debug, CCSIP message debug, ccapi debug, etc). Implement route patterns and write dial peers. Troubleshoot issues related to region relationships/codec mismatches. Know the ins and outs of Cisco telephony endpoints, especially analog devices connected to VG224s registered using STCAPP, 79XX phones, Jabber for Windows, CIPC, Jabber for iPhone/Android) and troubleshoot any issues that arise at the Richardson HQ site (~3,600 telephony endpoints).Actively particpate in infrastructure changes/new technology rollouts (Jabber, MRA, carrier SIP, baremetal-to-virtualized UC server migrations).

Provide Technology solutions and services to small, medium, and large businesses around East Texas, maximizing uptime and providing solutions to enhance network performance. Emphasis on Cisco and Ubiquiti technologies.

Responsible for shipping and receiving, inventory accuracy, customer service, sales and delivery coordination, purchasing, warehouse management, etc.

Maintain safe and orderly flow of air traffic at Dyess Air Force Base. Hold a Control Tower Operator's License.Train an eclectic bunch of Air Traffic Control Apprentices.

Assist with administration of AD Users and Computers and support the users (medical professionals, largely).  Provide general helpdesk services to 150+ users Maintain and repair workstations Use Dameware and RDP to solve workstation issues and manage servers remotely Provide mobile device support Reformat and roll out workstations with new operating systems/software suites in accordance with departmental procedures Create new and update old articles on the IT wiki site Manage active directory user accounts and RFID building access key fobs, assist with administration of MS exchange server

Airway Science

Education record