Ja'Net C. Email & Phone Number

Cleveland, Oh, Us

Support development and management of all learn and earn apprenticeships programs launched throughout the organization. Serve as Operation Lead for OneTen Partnership, a civic and social organization to promote upskilling of underrepresented talent. Perform data analysis for career development programs and present findings to C- suite stakeholder. Launched and manages first enterprise-wide Mentoring Resource Center, with over 350 mentees and 198 mentors representing every Cleveland Clinic location locally, regionally, and internationally.Launched and manage monthly Learning Connections professional development newsletter for organization.Major Accomplishments/Contributions:2022 Caregiver Award Receipt for Diversity and Inclusion.Exceeded CEO diversity objective key results (OKR) over 46% from prior year, marking 3 consecutive years of growth.Launched 5 apprenticeships programs with over 100 apprentices enrolled by partnering with Workforce Diversity team to promote opportunities.Collaborated with Media Productions and featured in Apprenticeship Overview Video.Interviewed for Consult QD article The Value of Formal Mentoring in Healthcare.

Provided onsite support and logistics for professional development programs, leadership retreats, and onboarding.Scheduled and coordinated meetings, conferences, special events, reimbursement, and travel arrangements for 3 directors. Managed all logistics for all department classes inclusive of preparing/printing materials, catering, roster management, continuing medical education credits and classroom set up.Utilized Learning Management System to manage and update courses.Directed New Leader program, a series of professional development courses for newly promoted leaders.Major Accomplishments/Contributions:Partnered with Marketing for successfully opening Lakewood Hospital.Provided on-site support for C-suite Leader Summit.Created process to transition caregiver development courses from in-person to virtual offerings.

Supervised team of 6 Administrative Assistants, including facilitating monthly meetings, yearly performance reviews, training, and timekeeping. Supervised department function and resources in absence of manager.Coordinated Patient Management Conferences for all surgical patients.Managed and approved departments staff vacation requests, on call schedule, staff calendar, and credentialing.

Coordinated meetings, calendar management, Epilepsy database, conferences, special events, reimbursement and travel arrangements for 4 physicians.Handled patient refill requests, messages for physician, and medication questions in EPIC electronic medical records system. Assisted with Fellowship Program including fellowship verification and interviews. Created schedules for administrative assistant work group.Managed timekeeping for 6 administrative assistants utilizing Kronos workforce management software.