Jaafar Hattab Email & Phone Number

Angola

• Design, install, and maintain high-performance computer networks, servers, and software systems, ensuring optimal system performance, security, and reliability.• Configure and manage a wide range of network devices, including routers, switches, firewalls, and load balancers, to facilitate seamless data flow and connectivity across the network.• Troubleshoot and resolve complex technical issues related to network and system performance, including hardware and software problems, network connectivity issues, and security breaches, portraying remarkable problem-solving skills.• Implement and manage robust network security measures, such as firewalls, intrusion detection and prevention systems, and antivirus software, to safeguard the network against cyber threats and attacks.• Execute disaster recovery and business continuity plans, ensuring the organization's rapid recovery from system or network failure.• Monitor network and system performance to identify/address issues before they could impact end-users or business operations.• Collaborate with IT professionals, including software developers, database administrators, and help desk staff, to ensure efficient and effective use of technology resources.• Conduct regular system and network audits to identify potential security vulnerabilities and recommended improvements.• Evaluate new technologies/tools to improve network & system performance, staying abreast of emerging trends and best practices.

Angola

• Installed, configured, and maintained retail ERP and POS systems, improving systems performance and efficiency by up to 60%.• Tracked system performance, identifying and resolving issues such as crashes, slow response times, and data corruption.• Oversaw large-scale IT projects and directed cross-functional teams, showcasing strong project management and leadership skills.• Partnered with vendors and IT teams to troubleshoot and resolve all technical issues related to ERP and POS systems.• Managed system backups and recovery procedures, ensuring data integrity and availability in the event of system failures/disasters.• Enacted and maintained security protocols to protect retail ERP and POS systems, including monitoring system logs for suspicious activity and regularly updating software and patches.• Developed and maintained documentation and procedures for retail ERP and POS systems, ensuring system architecture, installation procedures, user guides, and maintenance schedules were updated.• Stayed up-to-date with trends/technologies in retail ERP and POS systems, contributing to the company's competitive advantage.• Facilitated the development and implementation of new features and functionalities for retail ERP and POS systems, including testing and troubleshooting new software releases and upgrades.

• Piloted the implementation, maintenance, and optimization of retail ERP and POS systems, integrating them with other critical systems such as inventory management, order processing, and customer relationship management.• Formulated and implemented infrastructure for the organization's data center, retail stores, and branches.• Enhanced and maintained disaster recovery and business continuity plans for the organization's retail infrastructure, conducting regular tests and simulations to ensure critical systems can be restored in the event of an outage or disaster.• Worked closely with IT team members and business stakeholders to provide technical support and troubleshoot issues, as well as with vendors to resolve retail ERP and POS systems issues, displaying exceptional collaboration/teamwork skills.• Championed technology infrastructure underlying the organization's retail operations, ensuring proper configuration, integration, and maintenance to deliver high-quality service and support to customers.

• Constructed, configured, and deployed customized MPLS networks for clients as a freelance developer and network implementation specialist, with extensive experience working with various network architectures and topologies.• Leveraged in-depth knowledge of a range of networking protocols, including BGP, OSPF, and EIGRP, enabling the troubleshooting of complex network issues and optimization of network performance for maximum efficiency and reliability.• Rendered flexible on-site and remote services as a freelance consultant, committed to delivering high-quality work and exceptional customer service, working closely with clients to ensure that their specific needs were met.

Master Of Business Administration (Mba)

Bachelor'S Degree, Computer Science

High School Diploma