Jaana Brandt Email & Phone Number

Jyväskylä, Central Finland, Finland

Jyvaskyla, Central Finland, Finland

Project manager, Customer Success Manager, Product Owner and Scrum Master in two customership

Jyvaskyla, Central Finland, Finland

JyvSkyl Area, Finland

Responsibilities:-Product Owner in following ServiceNow modules (developed by DevOps) and features: *IT Business Management module (now SPM)*Resource module*Benefit management*Agile module deployment within ITBM*Testing*RIDAC-Vendor management-Project manager: Agile Valtori 2022-PMO strategic, tactical and operation level responsibilities-Valtori customer, R&D and Development portfolios follow-up-Valtori agile project management development-Valtori SAFe PoC -Scrum, Kanban, DevOps, Jira, ServiceNow-Meliora management (acceptance testing, releases)-Integrations management (in PMO provided tools)-Developing and updating: Valtori project and program management model, process, guidelines, trainings, support clinics-Operative support in Valtori projects and programs

JyvSkyl, Western And Central Finland, Finland

Project management consulting including project mgmt services and development of project mgmt practices, processes and culture in organizations.Management ConsultantAugust 2017 - December 2018Keywords: Defence, Scrumban, ITIL, SharePointProgram Management ConsultantJanuary 2017 - December 2018Computing environment transfer between client's solution providersResponsible include:-Program mentoring and sparring-Program management-Communication management-Information managementKeywords: Defence, ITIL, SharePointProgram Management ConsultantMarch 2015 - December 2016 (1 year 10 month)Computing environment transfer between client's solution providersResponsible include:-PMO mgmt-Program mentoring and sparring-Program mgmt-Change mgmt and projecting the change-Risk management-Communication & Information mgmt-Contract negotiation and contracts-Implementing Scrumban for program toolKeywords: Defence, Scrumban, ITIL, SharePointProject ManagerOctober 2014 - March 2015Responsibilities include:-Purchasing ticketing solution as SaaS-Ticketing solution integration for existing environments-Ticketing solution deploymentKeywords: Scrum, Jira, ConfluenceProject Management ConsultantSeptember 2014 - November 2014Project Initiation ToolResponsibilities include:-Baseline survey-Evaluation of the results-Project initiation tool developmentKeywords: Scrum, Jira, ConfluenceProject Management ConsultantAugust 2014 - October 2014Business Model ChangeResponsibilities include:-Projecting the change-Change tools (Target Setting, Assumptions and Benefit Analysis, Development Plan)-Change workshops-Change communicationKeywords: Scrum, Jira, ConfluenceProject Management ConsultantMarch 2014 - August 2014Computing environment outsourcingResponsible include:-Program mentoring and sparring-Program mgmt-Risk and deviation mgmnt-Dependency survey-Information & Comms mgmtKeywords: Defence, ITIL, PRINCE2, SharePoint

-Project management related tasks in FDF and solution provider-Program mgmt via PMO -> Project management practices, tools and standards-Quality and quality assurance-Processes (ITIL)-Project risk and deviation management-Project communication-Documentation management-Information and knowledge management-Project reportingKeywords: ITIL, PRINCE2, ITSM BMC Remedy, SharePoint

Communication: -Internal-External-Customer-Media-Incident and Crisis Management-Change-ProjectsOutputs:-Communication plans-Stakeholder analysis-Websites-Customer Services Website UI reform-Media releases-Communication processes (ITIL)-Guidelines-Trainings-BudgetingKeywords: ITIL

Multimedia and Devices Units' R&D KPI reporting, data mining and communication:-Key contributor enabling programs' monthly product Quality Status KPI reporting-Products' Corrective Action Process Open Time issues -Tools: Cognos, Genius and QlickView-Communication: Websites, ad hoc reports, templates-Information Management (IM)Keywords: Lean, Cognos, QlikView, WBT

Multimedia and Imaging Business Units' R&D Communication:-R&D Quality Unit's Stakeholder Communication-Programs' monthly quality KPI reports-Summaries' executive summaries and Friendly versions of KPI reports-Newsletters-Websites-Wikis-Ad hoc reports-Pictures editing with Adobe Photoshop -Light House reports -Global Quality Meetings-Nseries Customer feedback reportsInformation ManagementKeywords: Lean, Cognos, WBT, Wikis, Photoshop

Imaging Business Unit's R&D Program management:-meetings, APs follow up-quality assurance-milestone reviews-information management (IM)Program communication: -Websites-Newsletters-Program management support-HappeningsKeywords: Lean, WBT, Photoshop

R&D:-Metso Paper HR Working Our Way facilitator-Projects related tasks-Monthly Crystal Reports-IT support-Work wear responsible-Work welfare support-Competitor database planning (related to JyU computer science study)

M.A., Applied Linguistics (Organizational Comms And Pr). German Language. Special Education.

International Corporate Communication (30 Credits)

Solution Focused Coach (20 Credits)