Jaana Lindroos Email & Phone Number

Salo, Southwest Finland, Finland

Work-based learning related to project management expert training, with the project being the development of inventory management and home delivery system.

Turku, Southwest Finland, Finland

Responsible for the development of IHTurku's website (ihturku.fi) and for introducing new digital services to the website. Also tendered and purchased IT and marketing services and was responsible for delivering these services to IHTurku. Using the tools and methods of service design, developed the customer experience for the network and customers of International House Turku.

Lahti, Southern Finland, Finland

Raisio

In the role of Sales and Marketing Director at Sance-Sandelin Consulting and Engineering Ltd and also Sance Projects Ltd, I was responsible for creating and executing of sales and marketing strategy in the area of Marine Industry. My main tasks were in the areas of Business Intelligence, Customer Responsibility, Sales, Customer satisfaction and Marketing.

Turku Area, Finland

Turku Area, Finland

Responsible for diverse internal development projects to ensure effectiveness; standardized ways of working; and future growth. Development and launching of a new service/product on the company web site. Establishing of new co-operations and sourcing contracts.

Vantaa, Finland

Independent responsibility for a big Hardware retail chain and for a retail chain operating in internet. Also worked as a support for retailers and technicians supporting these customers. The work itself contained thorough planning of marketing and sales campaigns, execution of those and energetic sales activities. It required good skills in Finnish, Swedish and English languages, technical knowledge of products and services and independent way of working spontaneously. Also good communication and public relation skills were required. Building and ensuring the growth of business with good products and a strong brand by training and supporting the sales personel of the retail chains was also part of my daily activities.

Salo; Finland

As a Logistics Service Provider (LSP) Manager and later on Manager in Outbound Logistics Europe, I developed and managed optimal service level and cost efficient transportation & forwarding operations both Inbound and Outbound i.e. from Suppliers to factories and to European trade customers in close co-operation with sales and factory logistics. The position required ensuring of high operational performance of the LSP’s. I was in charge of LSP selection, price negotiations and traffic/LSP interfaces in Customer Logistics projects. I also supported Sales Units in cargo insurance related issues.

Salo; Finland

As part of the Export Sales/African Sales Unit, I managed sales plans and order management in SAP R3 considering availability and delivery schedules.I was in charge of processing and confirming sales orders in SAP R3 together with creation and updating of On-line catalogues. I coordinated and invoiced export deliveries and created export documents together with special arrangements such as goods inspections required in the East Africa region.

In the Intellectual Property Rights (IPR) Team, I supported Inventors, internal and external patent Attorneys, patent Engineers, Assistants and IPR personnel. The position required administration of Invention Reports and Patent Administration procedures, legal documents, invoices and correspondence. I was in charge of promoting of IPR awareness within the R&D community and IPR database archiving management.

In the role I acted as contact person to long-term Finnish and Swedish speaking clients, part of the customer service team. Supported in customer relationship development and deepening of activities and participated in follow-up meetings and reporting.

Project Management, Project Management

Master Of Business Administration (M.B.A.), Leadership And Service Design

ADVANCED STUDIES that includes Introduction to Leadership and Service Design,Research and Development, Research and development, Future.

Degree Program In Business, Bachelor In Market Communication

Bachelors Degree

Crediting Exam, Accounting And Finance

Crediting Exam

Bba, Marketing