Jaap Hoeve Email & Phone Number

Amersfoort, UT, NL

Amsterdam, Noord-Holland, Nederland

Jaap Hoeve has more than 5 years of experience in collective insurance. Through his work experience and training in business intelligence, scrum and customer management, he helps to develop, improve, document, test and implement processes. By using his operational and managerial experience in a commercial way, he can make well considered business decisions

Amersfoort, Utrecht, Nederland

As a Process Coordinator in the operational department I am responsibilities are:- Help to continuously optimize our systems so that they deliver the desired value for the business throughout the entire life cycle.- First contact for stakeholders, identify opportunities and form the bridge between the operational process and the opportunities for.

Utrecht En Omgeving, Nederland

For "de Amersfoorste", a subsidiary of A.S.R. I was responsible for:- Risk analysis of quotations- Relationship management between "de Amersfoorste" and the intermediaries - Assisting the intermediaries in product and needs fit between the product and customer- Answering inquiries of intermediates and customers through the phone and mailThis is in the.

Houten

Working for JOINN! I was responsible for:- Analyzing and improving restaurant procedures- Reorganizing several processes, like reorganizing supply systems and creating the wine list- Training and coaching of the front officeJoinn was a young and fresh organization when I joined. It was a unique and educational experience.

Houten

At Joinn I am responsible for:- Co-development of the strategic and tactical policy of JOINN!- Implementing the policy- Achieving the KPI's- Further development of JOINN!

Houten

Working for JOINN! I was responsible for:- Setting up restaurant procedures - Reorganizing supply systems- Training the service teamDuring this period I helped JOINN! to achieve the 7.9 grade of the “Goudenpollepel” of the AD. The grade of the service was 8.5.

Barcelona Area, Spain

The project that I started up for Interesocial had as goal the promoting of the local social businesses to the tourists. The social businesses where the companies who employed the workers who have a weaker position on the job market.During this project I got to learn:- Online marketing- Networking- Community building- Project management and start up.

Apeldoorn Area, Netherlands

As the assistant banqueting manager my responsibilities where:- Organizing several events simultaneously- Preparing upcoming events - Coaching employees- Anticipating and fulfilling the guest's wishes

Apeldoorn Area, Netherlands

As an assistant restaurant manager I helped to manage the day-to-day processes. These processes are: - Reservations - Complaint handling- Daily reservation handling- Wine stock management- Daily operational management; break scheduling and quality control and improvement- Undertaking performance reviews- The coaching of interns- Hygiene control- Menu care

Apeldoorn

As a waiter I was responsible for:- Enhancing of the guest experience- The timely serving of beverages and food- The financial settlement

Apeldoorn Area, Netherlands

As a waiter with Van Der Valk I was responsible for:- Enhancing of the guest experience- The timely serving of beverages and food- The financial settlement

Ommen, Overijssel

I finished my thesis at the Golf & Country Club Hooge Graven in Ommen. My thesis assignment was: “Practical research to attract and retain the business guest”. During my research I interviewed several business guests of Hooge Graven. These interviews and desk research where the basis for the recommendation.

Bangkok, Thailand

From august 2009 until january 2010 I worked in The Baiyoke Sky Hotel in Thailand. I choose this because I wanted to learn the East ways of hospitality. I learned a lot on the fields of collaboration and working together to create the best guest experience.During my internship I was taught the following in two different departments.- Receptionist:- The.

Apeldoorn Area, Netherlands

During my employment here I expanded my kitchen knowledge and the basics about on floor management.

Amsterdam Area, Netherlands

During this internship I learnt hospitality in a luxury environment. Here I learned how to exceeding the guest experience and providing luxury hospitality.

'L Estratit, Spanje

During my employment in the kitchen I learned:- Basic knowledge of the kitchen procedures- Working with different cultures

Ibm, Sql: A Practical Introduction For Querying Databases., 8.5

Here is learned: - Analyze data within a database using SQL. - Create a relational database on Cloud and work with tables. - Write SQL.

Certificate, Google Business Intelligence Professional

In this course I learned the following: - The roles of business intelligence (BI) professionals - Practice data modelling, extract.

Data Science

An e-learning website where I follow different modules to learn the art of data science. The ones I have successfully followed are: - Data.

Training, Python For Data Scientist

A hands-on training where I learned the basics of data science and Python. The following subjects where discussed: • How to use big data.

Masterclass Certificate, Customer Relationship Management (Masterclass Klantmanagement), 7

This CRM module is part of the MBA study. I want to improve my knowledge on guest/customer interaction. During this course I am learning.

Personal Presentation

During this course I learned how to: – To formulate a short and powerful core message – To improve my personal presentation skills – To.

Certificate, Effective Leadership

During this course I was taught various methods to increase my leadership skills.

Bachelor, Hospitality Management, 7.8

Activities and Societies: This bachelor also includes: - Social Hygiene - HACCP The Hotel Management study of Saxion is an international.

Bachelor, Hospitality

During my international year of study in Kufstein, Austria I was following these relevant subjects: - Events - Multicultural collaboration

Nima A, Marketing

During this course I have learned marketing at the level of marketing practitioner level 4. This is according to the EMC Marketing.