Jaba Tsutskiridze Email & Phone Number

Hello, I'm Jaba Tsutskiridze 30 years old. 2015-2018 Restaurant Manager Launched an employee training initiative to help address customer service complaints in service, reducing complaint numbers to fewer than two per day.Oversaw the weekly server and kitchen staff schedule and rearranged shifts and personnel to accommodate changes in business and staff strengths and weaknesses.Evaluated staff performance using a set of company standards and made recommendations for improvement or praise.2018-2019 Club Manager Oversaw all Lounge operations and managed exclusive events.Increased cocktail server sales by 20% within 3 months.Implemented unique nightlife promotion on ‘Off’ Nights created additional revenue.Improved employee morale, motivation, and happiness.2019-2021 Game Presenter, Mentor, TrainerProviding Game presents of live casino games. train newcomers and check their performances.2022-Until now Team Manager Develop high performing team. Maintain the department’s documents and manuals. Monitor individual and team performance and provide feedback. Provide re-qualification and re-training for team members. Monitor stuff. Evaluate team performance. Work on improvements of procedures and processes. Report on observed/detected irregularities. Handle administrative duties. Review schedule and rotation. Create weekly/monthly Key Performance Indicators (KPI) metrics.

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  Ilia State University

  Business Administration And Management, General