Jason Baris Email & Phone Number

Asheville, NC, US

Arden, North Carolina

• Responsible for analyzing and documenting new feature requests with an eye towards both client and internal training in a Mobile SaaS environment.
• Created business process flow diagrams for the current and future state of the application.
• Created, updated and archived Knowledge Base Articles.
• Developed internal and client-facing training materials using MS Office Suite, LucidChart, Camtasia.
• Worked closely with Sales and Customer Success teams to create demographically targeted marketing materials.
• Researched industry best practices and continually adapted trainings for both corporate and on-site property managers and other employees.

Spartanburg, SC

• Achievements:
• Significant inventory recovery across the region.
• Designed training modules for multiple resources, including but not limited to Sharepoint, Canvas, LibGuides, CampusVue, Alexandria (LMS) and various research databases. Responsibilities:
• Created and continually adapted a successful, engaging Library Orientation session for first-time students.
• Developed and implemented goals, policies, and procedures consistent with those of the organization to ensure efficient and safe operation of the Library.
• Oversaw the supervision of personnel, which includes work allocation, training, and problem resolution; evaluated performance and made recommendations for personnel actions.

Hendersonville, NC

• Determined fault and corrected errors in out of balance bank transactions for both internal and external customers
• Led training sessions for both new and seasoned coworkers in proper balancing techniques.

Columbia, South Carolina Area

• Responded to subpoenas requesting information regarding Worker’s Compensation lawsuits for both claimants and defendants.
• Searched in four databases and compiled information to respond to subpoenas.
• Ensured the compliance of law firms and pro se litigants with SC and federal statutes regarding submitted subpoenas.
• Responsible for receiving and classifying subpoenas.
• Responsible for posting payments for records and following up for any additional monies owed.

West Columbia, SC

• Direct sales and marketing, account management, and business development with an emphasis on fleet planning and profitability.
• Primary account manager for over 80 existing accounts in a multi-state territory.
• Prepared, presented, and negotiated complex contracts for additional and renewal leases with all levels of business, from corporate officers to mechanic shop managers.
• Trained other salespeople in database maintenance and sales techniques.
• Maintained customer database for accounts in a three state territory.
• Conducted in-depth customer reviews and promoted other customer-focused programs.

Columbia, South Carolina Area

• Provided outstanding customer service to a diverse customer base ranging from insurance adjustors to car dealership managers, as well as corporate and other retail renters.
• Managed up to six direct report employees.
• Trained new and existing employees in company policies and procedures.
• Responsible for conducting semi-annual employee reviews.
• Maintained a 100% retention rate as both an Assistant Manager and Branch Manager.

Master Of Library & Information Science (Mlis), Library And Information Science, 3.9

Activities and Societies: South Carolina's Library and Information Science Student Association

Bachelor Of Arts (B.A.), English

Education record