Jibril Tommy Abdul Email & Phone Number

Dallas-Fort Worth Metroplex

My role is 3 parts - UX designer, facilitator, and technical seller. I use a human-centered design approach to shift the way IBM sells to and designs solutions for their clients.• Using Design thinking methods to assist sales teams to review, prioritize, and frame open opportunities.• Facilitating enterprise design thinking workshops leading to client engagements through which I influence hundreds of thousands in sales in IBM technology and services• Co-creating & leading Discovery… Show more My role is 3 parts - UX designer, facilitator, and technical seller. I use a human-centered design approach to shift the way IBM sells to and designs solutions for their clients.• Using Design thinking methods to assist sales teams to review, prioritize, and frame open opportunities.• Facilitating enterprise design thinking workshops leading to client engagements through which I influence hundreds of thousands in sales in IBM technology and services• Co-creating & leading Discovery sessions with executive stakeholders to build personas, scenario-maps, and user stories that expose user pain points, ensure we are building for the right user and that we scope the right requirements• Applying Lean UX principles to rapidly understand, define, and build digital products• Leveraging IBM's design systems to design, wireframe, and prototype client solutions Show less

Dallas-Fort Worth Metroplex

• Designed and co-developed a digital application that serves as a "one click" avenue for Technical Sellers to gain insight into over 100 pre-sales solutions offered by IBM• Conducted preliminary research to understand the problem space and users as well as usability testing to validate ideas and solutions• Built low-fidelity wireframes, high-fidelity mock-ups, and prototypes and frequently validated the wireframes, mock-ups, and prototypes through user testing/feedback• Gained… Show more • Designed and co-developed a digital application that serves as a "one click" avenue for Technical Sellers to gain insight into over 100 pre-sales solutions offered by IBM• Conducted preliminary research to understand the problem space and users as well as usability testing to validate ideas and solutions• Built low-fidelity wireframes, high-fidelity mock-ups, and prototypes and frequently validated the wireframes, mock-ups, and prototypes through user testing/feedback• Gained exposure to the application of IBM products across various industries• Worked in the intersection of design, development, and marketing as a bridge between Pre-Sales Technical Support and Technical Sellers• Designed and developed digital applications with the end goal of Technical Sales support• Worked with team of over 50 Market Managers, Client Advocates, Subject Matter Experts, designers, and developers to ensure strategic and content alignment across sales support opportunities Show less

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Developed curriculum and taught web design principles and the basics of website business strategy to 100s of students across K-12.• Facilitated group discussions and activities • Designed company's main website, visual identity, & micro-sites which targeted events such as summer programs• Taught students from middle to high-school the basics of web and app development• Taught students HTML, CSS, & JavaScript – tools to create their own website

Dallas/Fort Worth Area

• Utilize various front-end web tools such as: HTML, CSS, JS, Bootstrap, and SquareSpace to develop client websites• Use design knowledge to create web projects that are catered to users, visually effective, and able to be coded

Dallas/Fort Worth Area

• Acted as liaison between the firm and the clients the firm serviced• Conducted various sales activities of which included client follow up, managing direct B2C digital marketing campaign, stored and updated 100s of client information via CRM tool• Consistently closed over 5 deals per week in direct client sales • Managed firm's traffic law: updated clients on their case status and communicated with various courts, jails, attorneys, and other legal representatives• Provided… Show more • Acted as liaison between the firm and the clients the firm serviced• Conducted various sales activities of which included client follow up, managing direct B2C digital marketing campaign, stored and updated 100s of client information via CRM tool• Consistently closed over 5 deals per week in direct client sales • Managed firm's traffic law: updated clients on their case status and communicated with various courts, jails, attorneys, and other legal representatives• Provided general assistant/administrative support to attorney of which included: client intake, client on-boarding, and managing attorney's schedule Show less

Dallas/Fort Worth Area

• Gained experience working in Sell-Side Mergers and Acquisitions• Prepared firm’s quarterly financial report for middle market companies updating pivot charts as necessary• Conducted general office management duties

Bachelor'S Degree, Computer Science

Activities and Societies: National Society of Black Engineers | Association of Computing Machinery |

Education record