Joshua Abel Email & Phone Number

Minneapolis, MN, US

Minneapolis, MN, US

• Building out multiple SRE teams spanning different product offerings.
• Leading overall organizational Site Reliability Engineering processes and best practices that measure key performance indicators (SLIs) to establish service level objectives (SLOs).
• Fanatical about increasing the signal and reducing the noise.
• Continuous Improvement is my middle name.
• Builder of bridges, destroyer of silos.
• Champion of DevOps culture.

Arlington, Virginia, US

• Actively participate in hand off between Development and Operations following DevOps methodology. Ensure smooth transition of software applications from software development to production environments.
• Provide requirements for service maintainability and resiliency to Software Engineering teams.
• Collaborate with the Software Engineering teams to define best practices promoting service reliability and fault-tolerance. Ensure best practices are part of the design.
• Design and implement improvements that enhance service reliability, infrastructure resiliency and security, and data availability.
• Troubleshoot and resolve issues related to Production and Staging systems configuration.
• Develop and automate emergency recovery procedures, deployment schedules, post-maintenance validation, and other operational activities.

San Jose, CA, US

• Plan, integrate, administer, and support Amazon Web Services (AWS) cloud-based systems and multiple on-premise systems.
• Build/maintain Bamboo triggered infrastructure as code scripts leveraging AWS CloudFormation, Terraform, Ansible and other appropriate tools in support of the CI/CD pipeline.
• Participate in code reviews for automation scripts developed by other team members using Git based pull/merge techniques.
• Assess, recommend, configure, and support monitoring tools in order to create telemetry and reduce the feedback loop between operations and development teams.
• Evaluate infrastructure utilization data in support of capacity planning, budgeting and infrastructure expansion.

Brooklyn Center, MN, US

• Plan and coordinate department training programs and schedules.
• Direct and supervise personnel during fire "all-call" alarms and during non-fire ground events.
• Assure the necessary training records are accurately maintained and submitted to the state.
• Ensure conformity to established rules, regulations, and standards of the fire department, city, state, and NFPA guidelines.
• Mentor/FTO to new probationary firefighters.
• Participate in duty crew shifts responding to fire, medical, and hazmat incidents.

Brooklyn Center, MN, US

• Respond to department "all-call" alarms.
• Attend weekly training sessions and department meetings.
• Mentor/FTO to new probationary firefighters.
• Participate in duty crew shifts responding to fire, medical, and hazmat incidents.Certifications:
• Firefighter I
• Firefighter II

Walldorf, BW, DE

• Heavily focused on automation and deployments within the public cloud: Rackspace, SAP Monsoon (Amazon AWS clone), and Azure as well as traditional SAP bare-metal data centers.
• Managed web, application, and back-end servers across the organization in production and development environments across six continents globally for over 1,000+ clients on a true SaaS platform.
• Embedded with engineering teams as an agile development shop working closely to design, install, configure, document, and improve existing and future application functionality.
• Technologies: Linux, Windows, Coldfusion, IIS, Apache, Nginx, ActiveMQ, TomEE, Solr, Jenkins, Chef, Git, Splunk, ELK, Rackspace, Amazon AWS, Azure.

• Architect and implementation of a redundant and scalable software as a service (SaaS) infrastructure platform within Amazon Web Services (AWS) from scratch.
• Management of all things as it relates to technology within the office (internet, desktops, phones, e-mail, etc).
• Provided direction on the selection of best industry standards and processes as well as technical and sales based documentation and architecture diagrams.
• Technologies: Amazon AWS, Linux, Windows, IIS, VMware, Microsoft.NET, Microsoft SQL Server.

Minneapolis, MN, US

• Implementation of Spacewalk, an open source (GPLv2) Linux systems management solution. It is the upstream community project from which the Red Hat Network Satellite product is derived.
• Ownership and deployment of Linux patch management using Spacewalk.
• Implementation of an Intrusion Detection System consisting of Plixer Netflow Scrutinizer utilizing nProbe network taps running on Linux.
• Large scale implementation, customization, and administration of the Zenoss monitoring suite with Service Now integration
• Opsview implementation.
• Technologies used: Linux, Windows Server, OSX, Apache, MySQL, VMware, NetApp, Opsview, Zenoss, Spacewalk, nProbe, Scrutinizer.

Walldorf, BW, DE

• Manage web, application, and back-end servers across the organization in production and development environments.
• Work cross functionally with development [agile scrum] teams to design and improve existing and future software functionality based on infrastructure requirements.
• Closely monitor production systems to ensure compliance with internal and external service level agreements.
• Manage server and application deployments, upgrades, patches and hot-fixes.
• Oversee core system administration activities with an external hosting provider (Rackspace).
• Perform estimation and capacity planning to accommodate rapid growth.

New Britain, CT, US

• Installation, configuration, daily maintenance, monitoring and performance tuning on all AIX, Solaris, and Red Hat Linux (RHEL) systems.
• Maintain CVS code repository.
• Implemented Cacti open-source, web-based network monitoring and graphing tool.
• Architecture design & management of the production systems, SAN and network environments.
• Integration of cross-platform software and tools.
• Worked closely with the network team to design a redundant high availability infrastructure that conformed to UL standards.

Fort Liberty, NC, US

• The United States Army Signal Corps develops, tests, provides, and manages communications and information systems support for the command and control of combined arms forces. This covers my entire time in the US Army.
• Perform senior systems and network administrator duties as well as unit level maintenance functions on assigned computer systems, servers and other Information Assurance (IA) duties.
• Configure information processing equipment into required operating configurations.
• Organizing, prioritizing, and managing multiple projects simultaneous.
• Resolve sensitive security breach issues.
• Compile production report data and quality control information.

Prince George, VA, US

• Installation, configuration, monitoring and maintenance for all core network infrastructure (WAN) hardware including Cisco routers, switches, and local ISP circuit hardware for ten different states in the midwest Army.
• Deployed Cisco routers, switches and ASA IOS upgrades, Cisco ASA and CheckPoint firewall rule pushes and handled certain network vulnerabilities/virus infection issues.
• Worked closely with Verizon, AT&T and local exchange carriers to deploy technicians to solve on-site telephony issues.
• Installed and deployed HP Openview, CiscoWorks, DHCP and DNS servers.
• Designed and implemented numerous Cisco wireless LANs at remote Army Reserve Centers.
• Create, implement and maintain technical documentation of networking hardware, process and procedures for the Midwest WAN team.

Arlington, Virginia, US

• I provided general "everything technology" support to a brigade of over 3,500 soldiers and civilians while deployed to a combat zone to include: desktop procurement, configuration, and installation, as well as.
• Provided technology support to Aerial Port of Departation / Embarkation and all subordinate units for Operation Iraqi Freedom II which processed over 300,000 soldiers in 2004.
• Network administration, PC Repair and Help Desk assistance for over 3500+ soldiers and civilians and 1500+ workstations.

• Deployment of over 1,500 workstations throughout the 88th RRC Army Reserve Command, spanning over a ten state area.
• Installation and configuration of networking hardware, routers, switches and cabling.
• level I & II help desk support.

Information Technology Specialist: Mos (25B)

Network And System Administration