Jessica Able Email & Phone Number

Atlanta Metropolitan Area

United States

Corporate training professional, leading virtual new hire classes. Aid in the development of asynchronous modules that will be utilized for virtual training and student self-study. Consistently evaluate and monitor individuals’ performance and provide feedback and coaching. Employ the use of LMS and other e-learning modules for student self-guided use. Identify gaps in knowledge, skills, and abilities, track training activities, evaluate performance metrics, assess training effectiveness, and present to the Instructional team and Training Manager. Assist in the evaluation of training and revision of curriculum materials.

Minot, North Dakota, United States

Professionally assist internal sales and service agents as well as external customers with questions and concerns related to Delta Vacations’ products, policies, and procedures. Resolve DHC inquiries, issues related to hotel and ticket changes, flight irregularities and more. Provide guidance to the Vacation Sales and Service Teams. Adjust bookings, payable billings, and fees as well as authorize refunds, credits and vouchers. Maintain clear communication for a variety of travel stakeholders through verbal and written communications.

United States

Connect with customers via phone and assist with priority handling of inbound service calls for vacation packages. Act as a frontline communicator about updated policies and changes with Delta Vacations products and services. Knowledgeably communicate applicable information to travel agent professionals and independent consumers regarding policies and procedures. My job is to take payments, create vacation packages, answer questions and leave customers with excitement to travel and the security of knowing they're working with the best!

Greater Atlanta Area

A voice over artist bringing to life children's stories and more. Professional voice for small business phone system, e-learning platforms, and more.@enablerconceptsent (Instagram)www.enablerconceptsent.com

Teaching online interactive classes to Chinese students ranging from 5-12 years old.Invited into substitute teacher program within 2 months (August 2017)

Conyers , Ga

• Content curator • Supply chain management• Digital marketing• Customer service• Vetting new technologies and testing usefulness for business growth• Social media management• Logo creation • Brand manager• Video production www.icravehome.com@icravehome (Facebook, Instagram, Twitter, YouTube, Pinterest)

Just getting started as a freelance writer. Check out my profile at https://writers.work/jableOr look for me on Upwork.com https://www.upwork.com/o/profiles/users/_~014d13ea65f4914ba4/

Decatur, Georgia

July 2014- present Office Manager (and Marketing)- Human Resource Management (Hiring new personnel and making decisions in regard to daily practice operations)- Bringing in new business products (increasing revenue annually for past 2 years)- Streamlining inter-office processes and training manuals (designed and developed forms, redesigned calendar and scheduling procedures, etc)- Training new front office personnel [Front desk, check out, insurance verification, medical records, all types of patient cases, etc]- Maintaining OSHA Standards- ICD 10 Coding/Billing Management - Increased billing efficiency, accuracy and timeliness (no more than one week delay managing primary care office billing with four (4) providers and variety of services, PQRS, HEDIS, etc)- Manage practice Facebook page- Redesigned a more interactive and user-friendly website. Manage all content and copy. (www.parkcentralmedical.com)(2012- 2014) Chief Billing Officer (in the office)Handled screening new business opportunities, excellent customer service and employee management.- Prepared claims for payment through charting review, coding, and transmission.- Reviewed payment rejections and learned new billing rules and techniques (self-taught)- Developed office processes for new streams of business for the practice- Handled a variety of customer situations involving patients and insurance companies.(2004- 2010) Administrative Assistant Worked more with insurance payment and posting, insurance and patient billing, website development and correspondence/ public communications.Other tasks included:- Filling in as receptionist- Filing/posting claims- Medical coding- Scheduling appointments- Assisting with medical records requests- training back office staff on administrative tasks- spirometries

Stockbridge, Ga

I am here for your beauty needs. Booking parties, make-overs, product ordering... I am here for you.

I am a business owner within the Visalus Company. It is a health, wellness and fitness company. I market and sell all-natural and beneficial health products to help those I love and to build my business

Zhengzhou, Henan, China

I worked as an intern for summer 2007. I participated in several training opportunities, shadowed employees to learn the company and did various activities including filing and data entry.

I sell beauty, health, wellness and fitness products. This network marketing business is not only fruitful but beneficial. The company only uses natural and cutting edge technology for your health, beauty and fitness products

Master Of Arts, Teaching, A

Activities and Societies: Golden Key International Honour SocietyFinished with a 4.0 GPA

Screenreader Certification, Film/Cinema/Video Studies

Carolyn J Carpenter and Douglas Shaner partner for a one of a kind course that covers how to become a Hollywood Screenreader. The course.

Introduction To Screenwriting, Film/Cinema/Video Studies

Completed August 2016. This six week course introduced me to the main elements of a script and how to generate a script for production. We.

Worskshop: Introduction To Voiceover, Film/Video And Photographic Arts

December 2014 at the Woodruff Arts Center in Atlanta Ga. This program offered an in-person course with peer-to-peer feedback and live.

Ceritification: Voiceover Acting For Beginners, Film/Cinema/Video Studies

Completed the online course successfully in December 2014. I practiced the fundamentals of voiceover artistry. I learned the basics.

Tesol Certification, English As A Foreign Language

Earned my Certificate to Teach English to Speakers of Other Languages

Bachelor Of Arts, Mass Communication

Activities and Societies: Phi Kappa Phi, ΔΣΘ(President 08-09), Gamma Sigma Alpha, Omicron Delta Kappa, Public Relations Dept. and Alumni.

College Prepartory With Honors

Graduated Salutatorian

Education record

Activities and Societies: Intro to ScreenwritingContinuing Education Courses