Jose Antonio B. Mabute, Mpaf, Cldp® Email & Phone Number

Quezon City, Ncr, Ph

Manila, National Capital Region, Philippines

National Capital Region, Philippines

- Undergraduate courses taught: o Introduction to Dangerous Goods o Introduction to Aviation Business and Industryo Introduction to Aviation Researcho Research Methodologyo International Aviation Law- Thesis adviser for Aviation Logistics program- Prepare materials such as course syllabus and modules to facilitate curriculum- Developed, maintained, and taught online courses- Related professional/life/industry experience to learning by the continuation of… Show more - Undergraduate courses taught: o Introduction to Dangerous Goods o Introduction to Aviation Business and Industryo Introduction to Aviation Researcho Research Methodologyo International Aviation Law- Thesis adviser for Aviation Logistics program- Prepare materials such as course syllabus and modules to facilitate curriculum- Developed, maintained, and taught online courses- Related professional/life/industry experience to learning by the continuation of technical skills development, the introduction of industry perspective into courses, and the active awareness of industry trends and opportunities Show less

National Capital Region, Philippines

-Calls and corresponds with customers to explain the products, processes, status and others.- Responds to customers’ queries and concerns via telephone, email/web, fax, or writtencorrespondence-Takes responsibility by following through and informing the client about status through reports.

National Capital Region, Philippines

- Ensure all hotels and transport requests are done as per company and department policy- daily and monthly.- Checking on the availability of accommodations and car hire request on Jetstar Airlines’ staff desired travel dates.- Reserving and taking payment for hotel rooms, reservations for transportation as well as other travel products.- Assisting Jetstar staff choose among a variety of travel products.- Providing support to staff who have already made a hotel reservation or… Show more - Ensure all hotels and transport requests are done as per company and department policy- daily and monthly.- Checking on the availability of accommodations and car hire request on Jetstar Airlines’ staff desired travel dates.- Reserving and taking payment for hotel rooms, reservations for transportation as well as other travel products.- Assisting Jetstar staff choose among a variety of travel products.- Providing support to staff who have already made a hotel reservation or car hire by confirming, changing or cancelling reservations. Show less

National Capital Region, Philippines

- Responsible for maintaining safety and security of the ramp.- Direct others with knowledge of ramp service and operational functions- Work under pressure while maintaining near 100% on time performance- Encourage team cooperation through briefings and leading by example- Ability to determine when tasks are complete and review daily reports- Communicate efficiently with upper management, agents and flight crews- Ensure all team members practice all safety policies and… Show more - Responsible for maintaining safety and security of the ramp.- Direct others with knowledge of ramp service and operational functions- Work under pressure while maintaining near 100% on time performance- Encourage team cooperation through briefings and leading by example- Ability to determine when tasks are complete and review daily reports- Communicate efficiently with upper management, agents and flight crews- Ensure all team members practice all safety policies and procedures- Work in conjunction with other departments to ensure on time performance of flights- Comply with all security requirements of air carriers.- Work in conjunction with other departments to ensure on time performance of flights Show less

Philippines

- Maintains good relationship with the clients (SkyLogistics Philippines, Inc.) by ensuring that concerns of clients are addressed immediately or with reasonable lead time.- In charge of timekeeping and ensures compliance of on time submission of timekeeping to head office.- Works directly with the Area manager to maintain a good flow of operation.- Coordinates with the Head office for DA (Disciplinary Action) issue, manpower replacements etc.- In-charge of Disciplinary… Show more - Maintains good relationship with the clients (SkyLogistics Philippines, Inc.) by ensuring that concerns of clients are addressed immediately or with reasonable lead time.- In charge of timekeeping and ensures compliance of on time submission of timekeeping to head office.- Works directly with the Area manager to maintain a good flow of operation.- Coordinates with the Head office for DA (Disciplinary Action) issue, manpower replacements etc.- In-charge of Disciplinary Action with guidance of immediate superior and close Show less

Dubai, United Arab Emirates

- Provided leadership and direct supervision to a multicultural team of staff, who are undertaking all loading & equipment operation activities to handle incoming and outgoing flights as allocated.- Handled Freighter flights such as Emirates SkyCargo, FedEx, DHL, Qatar Airways Cargo, Kalitta Air and more.- Managed the loading and off-loading of aircraft baggage and cargo in timely and safe manner in accordance with the loading instructions and any loading deviation was authorized by… Show more - Provided leadership and direct supervision to a multicultural team of staff, who are undertaking all loading & equipment operation activities to handle incoming and outgoing flights as allocated.- Handled Freighter flights such as Emirates SkyCargo, FedEx, DHL, Qatar Airways Cargo, Kalitta Air and more.- Managed the loading and off-loading of aircraft baggage and cargo in timely and safe manner in accordance with the loading instructions and any loading deviation was authorized by the Dispatcher/Load Control before the release of an aircraft. Show less

National Capital Region, Philippines

- Provided leadership and direct supervision to a multicultural team of staff, who are undertaking all loading & equipment operation activities to handle incoming and outgoing flights as allocated.- Handled Freighter flights such as Emirates SkyCargo, FedEx, DHL, Qatar Airways Cargo, Kalitta Air and more.- Managed the loading and off-loading of aircraft baggage and cargo in timely and safe manner in accordance with the loading instructions and any loading deviation was authorized by… Show more - Provided leadership and direct supervision to a multicultural team of staff, who are undertaking all loading & equipment operation activities to handle incoming and outgoing flights as allocated.- Handled Freighter flights such as Emirates SkyCargo, FedEx, DHL, Qatar Airways Cargo, Kalitta Air and more.- Managed the loading and off-loading of aircraft baggage and cargo in timely and safe manner in accordance with the loading instructions and any loading deviation was authorized by the Dispatcher/Load Control before the release of an aircraft. Show less

National Capital Region, Philippines

- Directly responsible for gate and check-in operations of all assigned flights during a scheduled work shift. - Handled all product inquiries and answered all customer inquiries that requires managerial level assistance. - Managed to ensure all passengers will treated fairly in accordance to the company policy.

National Capital Region, Philippines

- Made numerous of reservations for passengers on scheduled airline flights.- Effectively arranged reservations and routing for passengers at request of Ticket agent or customer, using timetables, airline manuals, reference guides, and tariff book.- Handled and managed all types of phone calls from ticket booking, tours creating, rebooking and cancellation and became one of top agents to sell Cebu Pacific’s wide array of in-flight products such as travel insurance, seat selection and… Show more - Made numerous of reservations for passengers on scheduled airline flights.- Effectively arranged reservations and routing for passengers at request of Ticket agent or customer, using timetables, airline manuals, reference guides, and tariff book.- Handled and managed all types of phone calls from ticket booking, tours creating, rebooking and cancellation and became one of top agents to sell Cebu Pacific’s wide array of in-flight products such as travel insurance, seat selection and prepaid baggage. Show less

Master'S Degree, Master In Public Affairs In Strategic Planning And Public Policy

Bachelor'S Degree, Computer Studies Specializing In Airline Operation/Airport Management