João Silva Email & Phone Number

Market Area Europe And Latin America (MELA)

• Portfolio Manager for Network Management Systems and SMO in the MELA Market Area and creating value by:
• Leading and defining network management strategies and evolution plans for the market area addressing key customer requirements
• Leading internal campaigns and pre-sales activities
• Closely collaborate with Solution Area, Product development and customer
• Take ownership of and drive complex issues, managing all stakeholders
• Handle key customer challenges around Network management, RAN automation and SON and work with various internal stakeholders to solve them

Market Area Europe & Latin America (MELA)

• Part of MELA Consulting, Security & Learning organization and creating value by:
• Leading 5G technology strategy engagements
• Leading VoLTE and other types of network audit with the support of a multi-disciplinary team
• Assessing technological and operational readiness for 5G network use cases
• Supporting the exploration and justification of new network deployments and business models with business case and value argumentation experts
• Supporting the design of new processes for network and cloud automation with expert advisory on automation policy and risk management

Global

• Part of Independent Organization Unit (IOU) XaaS Sales Team, responsible to drive sales uptake, including all of the necessary steps to building relationships and motivating Market Areas (MAs) and Customer Unit (CU).
• Act as a Technology lead and bridge between IOU and MAs in terms of Technical matters and subject matter expert across the portfolio of as a Service.
• Represent the aaS Sales team with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects.
• Position Ericsson as a thought and technology leader.
• Support MAs/CUs developing the solutions and capability to sell and deliver XaaS and execute their responsibilities in this model.
• Actively manage and mobilize internal resources to deliver.

Region Mediterranean (RMED)/Market Area Europe & Latin America (MELA)

• Member of the Highly Skilled Regional Transformation Center (RTC) team, responsible for engagement, pre-sales and delivery of complex OSS & Analytics transformation projects within the Region Mediterranean (RMED) and.
• Sales Readiness Champion for ENM in RMED
• Program Manager for ENM introduction for a global multi-country operatorMain activities:
• Leverage a blend of technical, sales and consulting acumen in coordinating business development initiatives and driving sales engagements ensuring client acquisition and satisfaction.
• Render effective sales support to customer units within the Region/Market Area, analyzing customer and user offerings, market scenarios, and customer go-to-market strategy.
• As a Lead Solution Architect and Project Manager, manage the successful delivery of projects within time, cost and scope constraints.

Lisbon Area, Portugal

• Responsible for technical sales/pre-sales support in the Network Management Systems (NMS / OSS / BSS) area as well as SI coordinator of the local OSS team;Key competences:
• Solution Management
• Business development
• Leadership
• Creative Problem Solving
• Risk Management

Lisbon Area, Portugal

• Supply, Support and Integration responsibilities in the Customer Network Support department.Main activities:
• Troubleshooting, administration and support of mission-critical systems (and involved networks) according to Service Level Agreements guidelines;
• Proactive support through the implementation of maintenance packages in supported systems;
• Reactive support through Customer Service Requests (CSR’s) fulfillment;
• On-call emergency support - 24h/24h;
• On-site coordination and participation on implementation projects;

5 Year Degree, Industrial Electronic Engineering - Robotics & Automation

Activities and Societies: Afonsina - Tuna de Engenharia da Universidade do Minho and IEEE Student GroupPublic Relations of the IEEE.

Post Graduation, Advanced Course In Management For Engineers

High School, Health & Technology, High School

Activities and Societies: ALPA - Federated Handball player in the school team