James Bynum

James Bynum Email and Phone Number

IT Leader and Strategist
About James Bynum

A self motivated, dedicated leader with 25 plus years of experience managing and directing professional information technology and engineering teams to success. My experiences range from a lead enterprise network engineer to an IT Director, managing workstation services / telecommunications / infrastructure support and IT security. I have a track record of increasing organizational efficiency through ITIL based business process analysis and improvements as well as demonstrated successes reducing operational costs by leveraging technology based solutions, effective asset management and team motivation and leadership.Specialties: ITIL business process modeling and re-engineeringRemedy ARS developmentStrategic Vision/Mission PlanningChange ManagementProject ManagementAsset ManagementTelecommunications

James Bynum's Current Company Details

IT Leader and Strategist
James Bynum Work Experience Details
  • City Of Arlington
    It Infrastructure Manager
    City Of Arlington Jan 2017 - Apr 2019
    Arlington, Tx
    Direct the city of Arlington infrastructure staff in the planning, operating and maintaining of the city's telecommunications, network and server environments. Provide strategic planning to meet current and future infrastructure requirements. Provide Capacity Management, Availability Management, IT Service Continuity Management, Incident Management, Problem Management, Configuration Management, Change Management and Budget Regulation.
  • Loud Technologies
    Director Information Technology
    Loud Technologies Mar 2013 - Jan 2016
    Woodinville, Wa
    Directed and managed IT operations, projects, support and new technology solution analysis. Provided IT strategic planning and tactical implementation for a global manufacturing firm. Managed telecommunications, IT security, Cloud solutions and virtualization technology. Provided business process engineering, budget regulation and vendor contract oversight.
  • Red Rocks Church
    It Consultant
    Red Rocks Church Jun 2012 - Mar 2013
    Westminster, Co
    Strategic and tactical planning for information systems and computer based support. Project management and oversight for technology based upgrades, enhancements or implementations. Technology service level, contract and contractor management. New technology analysis, recommendation and implementation.
  • Focus On The Family
    Technology Operations Solutions Manager
    Focus On The Family May 2011 - Dec 2011
    Focus on the Family 2011- 2011Direct and manage all internal IT projects. Provide strategic and tactical planning for the It Department. Develop and implement technical standards and policies. Provide infrastructure and server analysis and design. Provide business process analysis and re-engineering. Direct and manage all new technology initiatives for the IT department. Direct and manage vendor and contract relationships.
  • Burrtech Corporation
    Cto / It Operations Manager
    Burrtech Corporation Nov 2009 - Dec 2010
    Directed and managed support for IT infrastructure, server operations, VOIP systems, asset inventory, user administration , database administration and procurement for Burrtech and all of its clients. Provided strategic and tactical planning for an IT support and software development environment. Managed all IT related project activity. Provided business process analysis and improvements to Burrtech's clients. Identified, developed and implemented IT solutions to fit business objectives. Provide budget regulation for each client.
  • Lerch Bates Inc.
    It Director
    Lerch Bates Inc. Oct 2008 - Oct 2009
    Direct and manage telecommunications, desktop support, server administration, security and vendor contracts in support of a construction consulting firm with 25 offices across the U.S., Canada, India and UAE. Provide strategic and tactical planning for IT operations and business process improvements. Planned, created and Implemented network redesign to accommodate an IP and edge device replacement network wide. Manage wide area connectivity contracts for all sites and maintain vendor relationships to meet local and remote site business needs. Provide oversight, management and approval authority for all IT spending.
  • Arapahoe House, Inc
    Manager Information Systems
    Arapahoe House, Inc Mar 2008 - Oct 2008
    Provide strategic and tactical information systems planning for the organization. Manage the day to day operations and support for all information systems, telecommunications, technical training and information security. Direct and manage information systems projects. Forcast and manage information systems budgets. Lead all technology analysis and upgrade efforts. Directed and managed the IT department supporting 300 clinical employees providing substance abuse treatment.
  • Flint Hills Resources
    It Manager
    Flint Hills Resources Dec 1998 - Jan 2007
    Managed a $1.9M support budget, an inventory totaling $2.5M, daily IT support for 3 refineries and the associated information network to include Cisco and 3Com network hardware. Oversaw asset allocation, purchasing, and software licensing procedures. Created short and long term IT infrastructure and desktop implementation strategy. Analyzed business operational effectiveness and directed software and hardware improvements. Created and implemented IT Security policies and directives. Managed telecommunications services to include 2 telephone switches, 3 radio systems, paging, cell phones and all associated support contracts. Developed and managed a Remedy ARS based trouble ticketing, asset inventory, and change management system. Hired, trained and evaluated technical support personnel. Established support SLAs with the business and directed personnel to successfully meet or exceed business goals. Implemented all approved infrastructure, security and desktop projects as the project owner or manager.
  • U.S. Air Force (Civilian)
    Lead Enterprise Network Engineer
    U.S. Air Force (Civilian) Jun 1993 - Jan 1999
    Managed 50 engineering technicians and a budget of $2.7M. Produced company-wide policies to normalize and grow networks in support of 9 Air Force Bases across Europe. Provided IT strategic planning and tactical support for network infrastructure and desktop services to U.S. Air Force Headquarters in Europe. Planned and implemented contingency, rapid deployment and backup strategies. Managed IT projects for the office of Air Force Technical Services in Europe. Managed training requirements for 12 specialties and provided centralized travel, housing, and dependent administrative support for all Air Force Engineering Technical Support personnel across the European theater. Developed and trained Air Force personnel on Remedy ARS helpdesk administration.
  • U.S. Air Force (Civilian)
    Avionics Integrated Systems Engineer
    U.S. Air Force (Civilian) Sep 1989 - Jun 1993
    Assessed budgetary needs for the maintenance of avionics test equipment. Supplied technical support and training to U.S. Air Force personnel on flight control computers, fire control computers, radar receivers/transmitters, and digital displays. Maintained computer based test equipment and office computing systems. Troubleshot and repaired aircraft radio, navigation, fire control, and display equipment. Managed training programs for 40 technicians on 4 test stations supporting 123 avionics components.
  • U.S. Air Force
    Avionics Integrated/Navigation System Technician
    U.S. Air Force Jan 1980 - Jan 1989
    Maintained computer based test equipment and office computing systems. Troubleshot and repaired aircraft radio, navigation, fire control, and display equipment. Managed training programs for 40 technicians on 4 test stations supporting 123 avionics components.
  • U.S. Air Force
    Sere Instructor (Survival Instructor)
    U.S. Air Force Oct 1974 - Feb 1979
    Fairchild Afb, Wa / Brooks Afb, Tx
    Provided wilderness survival, evasion and resistance training to U.S. Military personnel.

James Bynum Skills

Technology Consulting Budget Planning And Management Business Process Analysis And Improvement Personnel Management Project Management Customer Support Management It Security Management Network Analysis Desktop Support Management Support Contract Management Telecommunications Management Management Consulting Information Security Management Disaster Recovery Customer Support Integration Telecommunications Circuit Analysis Troubleshooting Human Resources Networking Process Improvement Information Technology Business Process Improvement Security Strategic Planning Cloud Computing It Operations Strategy Program Management Leadership Vendor Management Customer Service Technical Support Customer Relationship Management Team Leadership Itil Virtualization Training

James Bynum Education Details

  • American Intercontinental University
    American Intercontinental University
    Information Technology
  • U.S. Air Force Technical Instructor
    U.S. Air Force Technical Instructor
    Information Technology

Frequently Asked Questions about James Bynum

What is James Bynum's role at the current company?

James Bynum's current role is IT Leader and Strategist.

What is James Bynum's email address?

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What is James Bynum's direct phone number?

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What schools did James Bynum attend?

James Bynum attended American Intercontinental University, U.s. Air Force Technical Instructor.

What skills is James Bynum known for?

James Bynum has skills like Technology Consulting, Budget Planning And Management, Business Process Analysis And Improvement, Personnel Management, Project Management, Customer Support Management, It Security Management, Network Analysis, Desktop Support Management, Support Contract Management, Telecommunications Management, Management.

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