• Reviewed, negotiated and closed partnership contracts in intellectual property with university partners• Conducted market research and analysis to identify opportunities to expand portfolio of courses and competitor activity• Organised industry consultations to review course offerings to align with industry standards and trends• Developed and built national and international brand presence• Managed financials including budget, invoicing and bookkeeping• Project managed and… Show more • Reviewed, negotiated and closed partnership contracts in intellectual property with university partners• Conducted market research and analysis to identify opportunities to expand portfolio of courses and competitor activity• Organised industry consultations to review course offerings to align with industry standards and trends• Developed and built national and international brand presence• Managed financials including budget, invoicing and bookkeeping• Project managed and coordinated independent contractors and cross functional teams on educational projects• Engaged and communicated with internal and external stakeholders• Delivered customised presentations to initiate partnership opportunities• Leveraged metrics and data analysis to deliver insights for improvement and mitigating risks• Writing and submitting applications to the governing body for course accreditation and renewal• Coordinated the development of marketing materials such as brochures, promotional videos, price lists and newsletters• Conducted onboarding, training sessions and masterclasses for stakeholders• Strong understanding of systems administration• Developed strong relationships with existing and prospective partners Show less

• Coordinated travel arrangements for international and domestic events• Managed calendars for the Corporate Board, Academic Board and Audit and Risk Committee meetings• Assisted in the preparation of reports and presentations for senior management and board meetings• Prepared agendas and minutes of meetings for various boards and committees in an accurate and timely manner• Assisted in writing applications and responses to the governing regulator for vocational and higher… Show more • Coordinated travel arrangements for international and domestic events• Managed calendars for the Corporate Board, Academic Board and Audit and Risk Committee meetings• Assisted in the preparation of reports and presentations for senior management and board meetings• Prepared agendas and minutes of meetings for various boards and committees in an accurate and timely manner• Assisted in writing applications and responses to the governing regulator for vocational and higher education• Proficient in using MS Office including Word, Excel, Outlook, Sharepoint, One Drive• Used other softwares including CRMs such as Meshed, RTO Manager, Canvas, Moodle, Thinkific and Boardpro• Maintained filing systems and databases, ensuring accuracy and confidentiality of information• Updated student handbook and company policies and procedures• Conducted interviews and onboarded new employees• Created position descriptions for roles in the company• Organised and presented orientation information to incoming students• Established a student activities committee to elevate student engagement• Coordinated company’s marketing collaterals• Involved in strategic planning for business development and growth Show less

• Helped write and submit applications to ASQA for an increase in campus capacity• Updated policies and procedures to ensure compliancy• Assisted in creating an online student handbook• Created a mental health procedure and Covid-19 plan• Attended and represented AIBI Holdings at international education forums and pathway partner events• Conducted Orientation Day for incoming students• Organised team building events for the company

• Maintained KPIs consistently and assisted fellow sales assistants to meet targets• Demonstrated expert knowledge of Nike products and effectively communicated these features to customers• Engaged in upselling and cross-selling opportunities to customers• Handled difficult customer inquiries and resolved disputes in a professional manner• Assisted in conducting interviews and training new sales assistants• Conducted stock takes and assisted in identifying product… Show more • Maintained KPIs consistently and assisted fellow sales assistants to meet targets• Demonstrated expert knowledge of Nike products and effectively communicated these features to customers• Engaged in upselling and cross-selling opportunities to customers• Handled difficult customer inquiries and resolved disputes in a professional manner• Assisted in conducting interviews and training new sales assistants• Conducted stock takes and assisted in identifying product discrepancies• Operated cash registers and handled cash, credit card and other forms of payment accurately and efficiently• Organised and monitored store transfers• Liaised with head office by sending email reports and day-today performance• Answered phone enquiries in a prompt manner Show less

• Attended to the reception and assisted with student enquiries• Updated and monitored student’s academic progression• Generated academic progression reports and emails regarding academic progression and attendance• Collected and entered class attendance from trainers• Participated in student engagement activities• Answered phone enquiries in a prompt manner