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Agile project management, strategic planning, and relationship cultivation create a powerful framework for achieving business objectives.As a collaborative, results-driven marketing operations leader and project manager, I possess proven success leveraging my problem-solving, communication, and leadership skills to align teams on the vision and execution of strategic initiatives. During my career, I have thrived in fast-paced environments, managing workloads for multiple projects simultaneously and creating infrastructure for effective, streamlined operations. I nurture authentic connections with stakeholders and think creatively to develop transformative solutions to challenges. Further, I foster a culture of positivity and equity as an empathetic director, mentoring and training staff to develop skills and achieve the highest level of performance. Moreover, I am a dynamic executive with extensive experience advancing strategy for biopharmaceutical product launches, post-acquisition integrations, and marketing content. Below is a selection of the top accomplishments from my career: ⦁ Reviewed and approved 117 materials within the first week after the Prescription Drug User Fee Act (PDUFA) release, enabling Amylyx Pharmaceuticals to go live on Day 1 with a full-scale healthcare provider and patient services websites; created digital sales material within 24 hours of approval and hosted community webinars within first 5 days after launch.⦁ Recruited to be project manager for the Launch x US Phase 3 clinical trial planning due to success with Day 1 MLR planning at Amylyx; leveraged my extensive launch experience to foster transparent team communications and gain buy-in on priorities; shared procedures with global marketing operations to build infrastructure and adapt processes to international regions.⦁ Authored the Promotional Scientific Material Review (PSMR) Playbook defining policies, submission standards, and best practices to elevate MLR, materials management, and documentation at Sobi North America; created a foundation for the streamlined marketing operation processes to drive current and future strategic initiatives.I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at jaccilufkin@gmail.com.
Ionis Pharmaceuticals, Inc.
View- Website:
- ionispharma.com
- Employees:
- 1267
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Associate Director, Commercial Learning And DevelopmentIonis Pharmaceuticals, Inc.Boston, Ma, Us
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Associate Director, Commercial Learning & Development (Temporary)Ionis Pharmaceuticals, Inc. Sep 2024 - PresentCarlsbad, Ca, Us
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ConsultantBio Insight Group Aug 2024 - PresentHanson, Massachusetts, Us -
Head Of Marketing OperationsAmylyx Pharmaceuticals Sep 2021 - Jun 2024Cambridge, Ma, UsHead of Commercial Effectiveness & Events | Head of Marketing Operations Hired as member of commercial operations team at startup biopharmaceutical company and promoted to head of marketing operations within 1 month based on exceptional project management and problem-solving skills. Onboarded speaker program vendor and began planning launch meeting within 90 days of hire. Promoted to oversee global commercial events and expand marketing materials into new countries as high-level strategic partner based on phenomenal Day 1 work. ⦁ Earned buy-in with team to lead highly effective launch initiatives and advance organizational goals by engaging key leaders and building collaborative, cross-functional relationships enterprise-wide.⦁ Built and launched Veeva Vault PromoMats system and transitioned current MLR materials in 67% less time than standard, saving tens of thousands of dollars by creating single agile workflow for all team members. -
Marketing Operations ManagerSobi - North America Mar 2021 - Sep 2021Led material reviews for promotional and non-promotional marketing pieces in accordance with US and Canadian requirements for all 5 North America products at international biopharmaceutical company. Created and executed MLR strategy, including new product integration, launch and pipeline planning, forecasting, and process improvements. Supported MLR and marketing needs of multiple brand teams as number of products increased due to ongoing acquisitions.⦁ Contributed essential work to launch 1 product and 4 indications while spearheading 3 integrations of new products and teams into MLR processes throughout tenure at Sobi. -
Marketing Operations SpecialistSobi - North America Apr 2020 - Mar 2021Oversaw commercial process management strategy, communication, and execution. Led PSMR operations, training, and process evaluation to ensure ongoing compliance with regulatory requirements. Served as primary contact for all regional and national US commercial pharma congresses.⦁ Built and launched Sobi’s first US speaker bureau end-to-end, developing entire system and managing all contracting and training of key opinion leaders.⦁ Developed and implemented first sales rep credentialing program in response to rapid growth from 40 to 200 employees, engaging vendor, building processes, and collaborating cross-functionally to launch program and ensure compliance.
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Commercial Operations SpecialistSobi - North America May 2019 - Apr 2020
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Commercial Administrative AssistantSobi - North America Jan 2018 - May 2019
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Commercial And Medical Administrative AssistantSobi - North America Jan 2018 - Oct 2018Hired to direct all front office needs and promoted to administrative assistant after only 6 months. Recognized by boss and mentor for strategic planning abilities and high performance on multiple process improvement and project planning initiatives. Managed and trained new users on PSMR processes and Veeva Vault system.⦁ Owned MLR and materials / print planning as integral member of team executing Sobi’s first US launch in only 3 months. Planned launch meetings, created hiring hub to expand sales team, and worked on product’s pharma congress debut. Partnered with head of sales and marketing and contracted vendor to build product training modules for field team.⦁ Discovered need for commercial operations role to align launch planning with Sobi organizational strategies. Created job description and earned approval for new role, spurring Sobi to build commercial innovation and operations department.
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Receptionist/Office CoordinatorSobi - North America May 2017 - Jan 2018
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Talent And Operations SupervisorBanana Repulic Aug 2015 - May 2017Hired as sales employee and excelled at driving purchases at international clothing retailer, becoming first employee to secure 50 new credit card accounts through customer connection and engagement. Promoted rapidly to supervisor position, focusing primarily on talent acquisition, training, and floor operations, and managed store Instagram account. Led employee team and coached team members to improve product knowledge and customer service skills. -
Office ManagerMarlo Marketing/Communications Jan 2015 - May 2015Boston, Massachusetts, UsDeveloped industry-valued skills in planning, management, and communication at full-service marketing agency. Oversaw monthly billing and media archive organization for 150+ clients while performing additional marketing tasks outside scope of job. Built and implemented new intern training program, developing work instructions and resources to streamline onboarding process. -
Lead Bartender & TrainerApplebee'S Oct 2013 - Oct 2014Pasadena, California, UsResponsible for delivering superb guest service and upholding all ROSA and health code standards. In charge of tip share, inventory, staff complaints and scheduling, training all new bartenders and maintaining their growth and success behind the bar and on the sales floor. Other responsibilities include liquor education classes detailing upselling and customization, teamwork strategies and excellent guest service techniques. -
Voice ActorVantix® Diagnostics, Inc Jun 2014 - Jun 2014Lowell, Ma, UsVoice actor for point of care marketing video. -
Voice ActorQcs Financial Services Jun 2014 - Jun 2014Livermore, Ca, Us -
ServerBrasserie Brightwell Aug 2013 - Oct 2013Fine dining finesse with a casual bar atmosphere. Selling and serving top of the line food to high end customers.
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Office AssistantThe University Of Kansas May 2013 - Aug 2013Lawrence, Ks, UsResponsible for all scripts' inventory, organization and databases. Answering and returning incoming and outgoing phone calls. Any copying or faxing that might need to be done. Any miscellaneous organizational tasks at hand given to me. -
Marvin'S RoomThe Barn Players Community Theatre 2011 - 2011Mission, Ks, UsAssistant Stage Manager -
Sales Floor Team MemberTarget 2008 - 2011Minneapolis, Mn, UsSales floor team member primarily located in softlines (clothing) responsible for displaying, signing and refolding clothes (facing). Always responsible for guest service and asset protection as well as running a check lane when backups are necessary.
Jacci Lufkin, Hmcc Skills
Jacci Lufkin, Hmcc Education Details
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The University Of KansasTheatre/Theatre Arts Management -
Johnson County Community CollegeGeneral
Frequently Asked Questions about Jacci Lufkin, Hmcc
What company does Jacci Lufkin, Hmcc work for?
Jacci Lufkin, Hmcc works for Ionis Pharmaceuticals, Inc.
What is Jacci Lufkin, Hmcc's role at the current company?
Jacci Lufkin, Hmcc's current role is Associate Director, Commercial Learning and Development.
What is Jacci Lufkin, Hmcc's email address?
Jacci Lufkin, Hmcc's email address is ja****@****hoo.com
What is Jacci Lufkin, Hmcc's direct phone number?
Jacci Lufkin, Hmcc's direct phone number is +132161*****
What schools did Jacci Lufkin, Hmcc attend?
Jacci Lufkin, Hmcc attended The University Of Kansas, Johnson County Community College.
What skills is Jacci Lufkin, Hmcc known for?
Jacci Lufkin, Hmcc has skills like Theatre, Event Planning, Directing, Performing Arts, Creative Writing, Event Management, Musical Theatre, Editing, Project Management, Customer Service, Leadership, Microsoft Office.
Who are Jacci Lufkin, Hmcc's colleagues?
Jacci Lufkin, Hmcc's colleagues are Jeffrey Smith, Dulce Cordova, Amanda Crutchfield, Bill Gaarde, Jinfeng Qi, Donna Butler, Joseph Fegan.
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