- Manage 13 enterprise accounts with an ARR of $12.5mm - 100% renewal rate 2021, 2022, 2023- Manage transitions from on-prem platform to SaaS- Conduct remote and on-site QBRs with executives to confirm value and align on strategy

- Driving adoption of the enterprise OutSystems full stack development Saas/Paas/IaaS platform- Adoption plan design and follow up- Goals, metrics and value tracking- Coordinating expert services and providing oversight for execution- Helping avoid risk and proactively escalating small problems before they become big ones - working cross functionally with sales, solution architects, technical success management, and tech practices to reduce churn and exceed NRR goals (137% Q2, 277% Q3)- Engaging clients from developers to CIO's to identify needs and discovering opportunities to succeed - Regular checkpoints, cadence calls, managerial consulting, and executive business reviews

Working with top tier independent hotels, groups, and booking engine resellers to ensure success on our Instant Booking and TripConnect CPC platforms. - International book of business generating ~$20k daily in CPC and commissions - Collaborating with Business Advantage customer success associates on in-danger accounts with Google Analytics assessments, a project resulting in ~1.5 million dollars worth of saved renewed business- Lead comprehensive week-long new hire training sessions

Sales Executive for Instant BookingTop Sales performer selling the Instant Booking product to independent accommodations. Crafted the role of Instant Booking/account management.Work closely with product, accounting, and global payments to deliver a high functioning product and to service satisfied clientele.

Hand selected to be part of the TripConnect Instant Booking beta launch team to develop the go to market strategy for TripAdvisor's first commission based booking product. Includes working with the divisional president, commercial director, marketing and product teams with a mission to pilot the sales launch for teams in EMEA, the Americas and APAC. As part of this team, I performed market research, business development, sales deck/pitch development, aided in marketing messaging and assisted in alpha testing. Additionally, in the initial sales push generated projected revenues of over $3.1 million. During this time, I worked with sales training to develop and implement an effective method to train teams in the US and EMEA to sell our suite of products along side one another. Additionally, I trained and helped the secondary launch team to better understand the product and develop their sales methodology.

B2B sales specializing in marketing for small to medium hotels, bed and breakfasts, inns, and specialty lodging. Generate ever increasing monthly revenues, acquiring multiple long term contracts in a fast paced, constantly changing sales floor. Product includes SEO, email marketing, CPC, display advertising, social media and more. Participated in multiple record breaking months and quarters with a growing team.

Sold millions of dollars worth of properties with a small, motivated team of agents and a well established network of lenders, inspectors and title companies. A few years ago I implemented new sales lead generation program with a third party marketing company that resulted in very strong company growth during slow housing economy, booming to $13.9 million worth of homes in 2012. My day to day work included performing comparative marketing analyses (CMAs) on homes for purchase and sale, gauging their worth in order to achieve fair prices for my clients, writing, negotiating, and executing contracts for sale, purchase, short sale and rentals, as well as listing and preparing homes for sale. I of course spent much of my time touring clients around town to preview homes and to better understand the area. My less traditional realtor responsibilities cultivating and nurturing leads and converting those leads into sales. Often times, on behalf of the company, I used new media tools, such as Imgur and Youtube, to allow clients to preview homes in order to convert sales that would otherwise be impossible. I coordinated transactions from contract signing to close of escrow among buyer, seller, lender, appraiser, inspector, and title company. I also developed goals and timelines for a variety of buyers ranging from first time home buyers to the most experienced investors.

I taught lesson plans in any and all content areas at different levels of education and enacted classroom discipline to keep an orderly workspace. Occasionally I acted as counsel for students with extra needs. I adapted quickly to new teams, schools and working scenariosand earned a reputation as a quality, reliable substitute with regular callbacks from teachers and schools. Additionally, I demonstrated use of integrated technologies, including electronic whiteboards, in an education setting and improvised classroom instruction and management in order to maintain an orderly room.