Project Manager Scrum Master
CurrentCertified Scrum MasterCertified SAFe AgilistCertified SAFe Product Owner / Product Manager
Jan 2023 - Present
AeroLeads people directory · profile
Jaci Gladden Email & Phone Number
Project Manager Scrum Master
at
Tata Consultancy Services
1 work email found
@bellsouth.net
3 phones found area 763
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Project Manager Scrum Master
Location
Buffalo, Minnesota, United States
Who is Jaci Gladden? Overview
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Quick answer
Jaci Gladden is listed as Project Manager Scrum Master at Tata Consultancy Services, based in Buffalo, Minnesota, United States. AeroLeads shows a work email signal at bellsouth.net, phone signal with area code 763, and a matched LinkedIn profile for Jaci Gladden.
Jaci Gladden previously worked as IT Project Manager / Scrum Master at Mckesson Technologies Inc. and Project Manager Technology and Application Developement at Integrity Solution Services, Inc.. Jaci Gladden studied at Normandale Community College.
Company email context
Email format at Tata Consultancy Services
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*@bellsouth.net
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AeroLeads found 1 current-domain work email signal for Jaci Gladden. Compare company email patterns before reaching out.
Profile bio
About Jaci Gladden
> Ability to communicate technical matters in laymen’s terms to gain consensus from diverse participants> Ability to drive results when managing multi-departmental teams through leadership and coaching> Competency in Agile, Safe Agile, Scrum Master, PMLC and SDLC processes> Ability to act as communication conduit between multiple business teams including Product Owners, IT network and development, operations, executive management, and partners to create cohesive business requirements.> Outstanding skills in problem identification and resolution> Ability to proactively identify business needs and process change needed to fulfill project > Proven ability to prioritize and manage multiple projects simultaneouslySpecialties: System Implementation | PMLC and SDLC processes | Effective Communication including project stakeholders, business, technical and executive | Team Building | Training | Multi-department project management | Process Development and Implementation | Budget Management | Start - Ups | Procedure Development | Effective Client Relationship Management | CRM | SQL Knowledge | HTML | Project Management Application Development | Workflow Documentation | VISIO | SharePoint | Microsoft Project | PowerPoint | Business and Technical Requirement Discovery | Business and Technical Requirement Documentation | Test Plans | Test Scenario Documentation | Application Development Testing | Vendor Relationship Management | Strategic Planning | Report Analysis | Issue Identification | Issue Resolution | Cost Management | Multi Project Management | Business Analyst | Status Meetings | Presentations | Risk Management | Hosted Dialer | Cloud Based Applications | Data Warehouse | Relational Databases | JIRA | Confluence | Smartsheet | Teams
Listed skills include Training, Project Management, Crm, Call Center, and 12 others.
Current workplace
Jaci Gladden's current company
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5 roles
Jaci Gladden work experience
A career timeline built from the work history available for this profile.
It Project Manager / Scrum Master
Project Manager Technology And Application Developement
• Managed programs and projects involving all new technology and applications including CRMs and collections application for enterprise system to be used by business users from all departments.• Involved in tracking and problem solving issues surrounding applications, systems, reporting and client data transfers.• Documented business and technical requirements to include use cases, SOPs, data mappings, reporting across multi departmental teams
Dec 2009 - Jun 2013
System Implementation | Application Development | Client And Vendor Management
Project Manager | Business Analyst
ThreeWire Project Manager | Client Management Clinical and Health Care• Managed client onboarding• Managed projects involving development and implementation of new applications and softwarePEB/XLDent Manager Distribution Channel | Healthcare Systems and Software Implementation• Managed onboarding of new distributers including training of technicians and trainers• Managed projects for implementation of software for clients• Developed SOPs and workflows for new departmentIndependent Contractor Project Manager | Business and Operations Start Up and Implementation• Manage start-up of new division and small business companies• Analyze and provide necessary systems, processes and applications needed• Manage documentation including needed technical documents, use cases, SOP and processes• Manage Programs with multiple project plans for successful implementation
Jan 2006 - Dec 2009
Project Manager - Implementation
Aci Telecentrics
* Identified processes to increase new department/division efficiencies.* Gathered program specifications and documented implementation specifications for internal departments.* Designed and implemented project plan to meet customer expectations, budget and timeline.* Identified potential issues and provide avenues of resolution prior to development and implementation.* Provided time and cost estimates to client.* Managed cross-departmental team to include IS, IT, Call Center and Account Management personnel.* Communicated milestones, potential issues and resolutions to internal Executives and clients.* Managed testing and validation all pieces of the project to ensure accuracy of all programming, data, and reports.* Simultaneous single point of contact for 5 largest clients* Project managed client requirement definition, code development and implementation for all new programs as well as ongoing requirement changes* Monitored and ensured that all client performance requirements were met for call center metrics, data, report deliverables and overall customer service* Traveled to internal and client sites for relationship building and issue resolution* Defined workforce management requirements needed to meet hours and client defined service levels* Responsible for ongoing client growth through solution driven customer service and understanding customer business goals and opportunities outside of current programs.
Sep 1997 - Dec 2005
5 education records
Jaci Gladden education
Education record
Normandale Community College
Education record
The University Of Toledo
Associate Of Arts And Sciences - Aas, Business
Normandale Community College
Associate Of Arts And Sciences - Aas, Business
Normandale Community College
Education record
The University Of Toledo
FAQ
Frequently asked questions about Jaci Gladden
Quick answers generated from the profile data available on this page.
What company does Jaci Gladden work for?
Jaci Gladden works for Tata Consultancy Services.
What is Jaci Gladden's role at Tata Consultancy Services?
Jaci Gladden is listed as Project Manager Scrum Master at Tata Consultancy Services.
What is Jaci Gladden's email address?
AeroLeads has found 1 work email signal at @bellsouth.net for Jaci Gladden at Tata Consultancy Services.
What is Jaci Gladden's phone number?
AeroLeads has found 3 phone signal(s) with area code 763 for Jaci Gladden at Tata Consultancy Services.
Where is Jaci Gladden based?
Jaci Gladden is based in Buffalo, Minnesota, United States while working with Tata Consultancy Services.
What companies has Jaci Gladden worked for?
Jaci Gladden has worked for Tata Consultancy Services, Mckesson Technologies Inc., Integrity Solution Services, Inc., Project Manager | Business Analyst, and Aci Telecentrics.
How can I contact Jaci Gladden?
You can use AeroLeads to view verified contact signals for Jaci Gladden at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.
What schools did Jaci Gladden attend?
Jaci Gladden studied at Normandale Community College.
What skills is Jaci Gladden known for?
Jaci Gladden is listed with skills including Training, Project Management, Crm, Call Center, Requirements Analysis, Program Management, Software Documentation, and Management.
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