Jacinda Walker Email & Phone Number

Portsmouth, New Hampshire, United States

• Liaison with healthcare sites within my specific region to provide them information, answer questions, and request all needed documentation
• Utilize multiple of the SAP systems (CRM, ECC, DMS)
• Communicate effectively with my business sales team to make sure they have all needed information to ensure the sites are productive and happy
• Resolve provider issues and escalate to management when needed
• Onboard new employees to ensure they are able to complete their daily tasks to a proficient level
• Process prescriptions in a timely manner

Portsmouth, New Hampshire

• Ensure all incoming mail is delivered to the correct party
• Handle outgoing mail: UPS packages, USPS letters and packages, Claims, Appeals
• Process MRI Discs for Radiology
• Complete Special Projects: Medicare Projects, Document management,
• Assist in ordering and unpacking office supplies
• Triage phone calls to ensure people are forwarded to the correct team member

Portsmouth, New Hampshire

• Analyze performance data and metrics: KPI, Indeed data, etc.
• Communicate as the single point of contact to hospitals, medical offices and healthcare facilities to facilitate payment, onboarding, background checks, and credentialing.
• Generate leads and source candidates
• Cold call hospitals and healthcare facilities to develop new business and procure client contracts
• Create email templates and marketing campaigns to communicate with healthcare facilities
• Run invoicing, commission, billing, provider credentialing, and payroll

Portsmouth, New Hampshire

Lincoln, New Hampshire

• Helped facilitate the visit of camps, groups, companies, families and individuals
• Exhibited proficiency in computer use by being able to check guest in and out in a timely manner
• Showcased customer service by handling any questions, complaints, or concerns of the guests during their visit
• Gained an understanding in how to make guests happy and satisfied in every situation

Bachelor'S Degree, Psychology And Human Development And Family Studies

Activities and Societies: Alpha Phi Omega, Engelhardt Hall Council, Campus Living Association, Engelhardt Hall Executive Board, Cum.

Honors Diploma