Jacinta Mchale Email and Phone Number
Jacinta Mchale work email
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Jacinta Mchale personal email
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An enthusiastic, innovative & proactive individual, I seek new projects or challenges to excite me & am very creative & committed in my approach to deliver results. A dream builder & adventure seeker with a passion for travel & hospitality,I have years of experience designing & managing events & teams. I am a social chameleon with a strong, focused mind,am quick to respond to new situations & love to work in a changing atmosphere. I work well under pressure, enjoy variety & working at top capacity. Nothing phases me. Energetic & full of passion I possess a youthful attitude, exuberance & desire for fun - I give my all to everything I turn my hand to. I thrive on working within a team, in order to deliver the best service possible and work just as well independently. I achieve outstanding results in sales, event management, customer service & exceeding expectations.I deliver the dream. I currently work for Ski School in Chamonix and also research, develop and execute tours to the Tour de France, Giro D'Itali and Vuelta. I addition I run a charity event with the ‘Voice of Cycling’ Phil Liggett, to help save wildlife in South Africa. I have worked in the Tourism for 30 years and have a great passion for guests and travel. I created Pawesome Adventures Dog Care in lockdown. Specialties: I have extensive experience and skills including a working knowledge and thousands of contacts (suppliers, property owners, businesses, events organisers) in many different countries (Spain, Greece, France, Italy, Switzerland -spanning over 30 resorts). I have an extensive contact list of clients.My enthusiasm and dedication to work hard and deliver only the best results means I succeed in any role I take on. I am a cheerleader of life.
Thomson Bike Tours
View- Website:
- thomsonbiketours.com
- Employees:
- 30
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Coe Creator Of EndorphinsThomson Bike Tours Jul 2012 - PresentBuilding and delivering the dream to Global cycling fans. I am responsible for preparing, organising & guiding groups of Multi National VIPs around the Spring Classics, Tour de France, Giro D'Italia and La Vuelta.I design and manage trips in their entirety- trip design, booking all facilities, liasing with all suppliers, liasing with guests and office pre travel, budgets, logistics and all preparations. Responsible for trip itineraries and website and sales.Guiding of trips, 100% outstanding feedback, known to many teams/staff, commentators and ASO with an excellent reputation. Building relationships with pro teams, managers and TV crews plus all personnel related to the GCs, allowing for unparalleled access and experiences for my guests. Managing VIP cycling tours outside of Grand Tours.
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Coe Creator Of EndorphinsEvolution 2 Ski School And Outdoor Adventure Chamonix Nov 2011 - PresentChamonixDelivering Novice or Adrenalin Ski and Mountain activities.Ski, Board, Off Piste, Heliski, Extreme Toboggan, Park, Tandem Paraglide, Vallée Blanche Descents…. Commercial Manager AnglophoneResearch Tour Ops / Chalets & contract for partnership, to sell products. Create, develop and implement all branded materials for marketing, display and sales tools. Liaise with UK & local companies, guests and ski school to sell products, solve any problems and monitor quality.Analyse feedback, figures and companies to create new products, fine tune existing and improve current salesRepresent Evolution 2 at major Tour Operator events such as UK Ski Show and French Grand Ski.Monitor Quality control, organise ski school and all planning and supplier relations.Plan and deliver big on Mountain events organised by various organisations.
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OwnerPawesome Adventures Chamonix Valley Apr 2020 - PresentChamonix-Mont-Blanc, Auvergne-Rhône-Alpes, FranceDog Adventures. Bepaws they’re worth it.
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Director, Owner And FounderCelerity Snow & Sea Sep 2009 - Sep 2013I set up my Travel Consultancy, marrying potential clients to holidays suitable to their budgets and profiles. Offering Luxury Holidays in 15+ Alpine resorts and on 3 Mediterranean islands.
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Operations ManagerWorld Indulgence Sep 2007 - Sep 2009Responsible to run whole operation of Luxury Chalet Company Responsible for developing and implementing the Company Operating Procedures, Service Standards, Staff Procedures, Accounting and Property Management Procedures.Supplier contracts and liaison, negotiation of services, commission and SOPs.Sourcing, training, booking and monitoring sub contractors - chefs, concierges, hosts, drivers, child careResponsible to plan and prepare all elements that complete guest itineraries, ensuring outstanding levels of service and enjoyment are achievedPersonal Concierge for very wealthy and high profile ClientsDeveloping internal control processes for budget measures and financial reportingPreparing and running corporate events - British American Tobacco, SKY, Mercedes, L'oreal....Liaison with Property owners and responsible for Property Management and implementation of quality controlAchieved in resort sales of 242,000€ per winter, 100% excellent/goods questionnaires, saved 9000€ on food budgetsResearching, contacting, visiting and contracting 200+ chalets for new agency side of business, in key resorts with key competitors - French, Swiss, Italian Alps , Balearics & Antigua
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Vip Villa Manager2008 International Villas 5 Star Ibiza Apr 2008 - Oct 2008Responsible for 50 VIP villas on island Responsible to liaise with owners to ensure villas reached required standards of safety, luxury and had all necessary requirements before rentalResponsible to check in VIPs and thereafter ensure villas were functionalSolving any property issues on island and liaising with owners to rectify any problemsPre itinerary building for VIP clients and on resort conciergeResponsible for many high profile clients, amongst others Formula 1 racing drivers, Premiership footballers, Princes, celebrities.Assisted in property set up, organisation, running and security of Wayne Rooney's stag doSourced and contracted new villas across Island2006 - 2007 Ski Weekends FranceOVERSEAS MANAGERResponsible for overseas operationAchieved 97% excellent / good for staff and service, 100% for ChamonixHosting corporate groups - organising trips and events for 100+ corporate groups from Europe -ING, Banks Sadler..
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Area ManagerEsprit And Total Sep 2004 - Sep 2007Designed and wrote full training library and scripts to train all rolesResponsible to train all managers on management skills/ roles/ train the trainer - then plan and co ordinate 4 training courses of approx 750 staffOn joining Company wrote all manuals, job descriptions and procedures and responsible for recruitmentResponsible for Tarentaise area - 6 resorts, 60 chalets, 3 Hotels, 16 managers and 280 staff (chalet, childcare and ops) then For Northern Alps, Swiss and ItalyReduced complaints year on year to 0.002% and achieved 95% good/excellent for staff, rep and catering for whole area.Fell beneath budgets set on catering and cleaning by approx 31,000€ - 6% savingImplemented negotiations for new 85 bed Hotel for 2004/5 and chalets for 2005/6Co ordination and running of all French airports on arrival days
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Operations ManagerEsprit And Total Sep 2004 - Sep 2007Responsible for Overseas Operation - 250 chalets, 7 hotels, all Company runResponsible for 4 Area Managers and 22 resorts, 750 staff, approx 53,000 paxManager of Overseas Office Operation and ReportingRecruitment, Staff retention, Budgets, Quality, Sales, Guest Care , Airport Ops, Supplier relations, Staff development, Cost Cutting Projects, Commercial Awareness, Refurbishments, Planning for Winter, Menu Costing, Sales and Accounts.
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Area ManagerCrystal And Thomson Sep 2003 - Sep 2004Trained all Resort Managers and team leaders in management skills course and thereafter jointly trained 150 reps and chalet staff.Manager of Southern Alps, 5 resorts, 390 staff (including all chalet and Company owned property staff and nannies)Manager of Lake Garda in summer.Responsible for ensuring day to day running of all Company owned properties adhered to guidelines and offered best services possible.Responsible for ensuring all quality and product issues were resolved.Achieved a return rate of 6000 questionnaires and top rep scores within ski programmeOverachieved sales results by 23% - setting up and co-ordinating events / monitoring sales
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Area/General ManagerFirst Choice Andorra Jan 2000 - Jan 2002Responsible for running gateway, 8 reps, 3 Head Reps and 2 admin.Over achieved ENT's target by 50%, target £3.50 achieved £5.61 per head on 8200 arrivals, setting up all events/ costings.Increased overall revenue / profit of gateway by £30,000 and increased all sales of ski packs.Increased Customer Service scores for gateway by +3.Increased beds by 4000, assisting part time contractor and excellent supplier relations.Responsible for all new brochure write ups, photography and declaration, for Andorra and new ski gateway, for new brochure.Reserached, costed, implemented and trained staff, then ran events of 1000+ guests.2000 Windsor School Seville / BarcelonaINTENSIVE SPANISH AND TEACHING COURSES
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Resort ManagerWinters First Choice Ski Jan 1992 - Jan 2000Managed resorts, over achieved on all set targets for Sales, Customer Service, Staff Retention
Jacinta Mchale Skills
Frequently Asked Questions about Jacinta Mchale
What company does Jacinta Mchale work for?
Jacinta Mchale works for Thomson Bike Tours
What is Jacinta Mchale's role at the current company?
Jacinta Mchale's current role is COE for Evo2 Ski School & Thomson Bike Tours Spectator Division. Owner of Pawesome Adventures.
What is Jacinta Mchale's email address?
Jacinta Mchale's email address is ja****@****ail.com
What skills is Jacinta Mchale known for?
Jacinta Mchale has skills like Tourism, Management, Hotels, Training, Event Management, Resorts, Event Planning, Marketing Strategy, Hospitality, Sales, Business, Budgets.
Who are Jacinta Mchale's colleagues?
Jacinta Mchale's colleagues are Marc Gasch, Michael Collins, Guillem Sánchez Moliné, Gerard Colorado Blasco, Juan Fuentes Angullo, Nancy Thomson-Cantu, Leigh Jimeno.
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