Jacinta Umukoro Email & Phone Number

Remote

-Monitor online community engagement-Drive the product to both new and existing customers through strategic dialogue-Provide 1 on 1 support to help both new and old customers understand our products-Schedule, manage and promote Twitter Spaces and other live events on Discord-Implement effective tools that will drive the Global market -Liaise and develop relationships with other discord communities and come up with ways to promote our products together-Developing goals for the development team and business growth and ensuring they are met

Remote

- Monitor online community engagement -Moderate member behavior - Provide 1 on 1 support to help new comers navigate our decentralized applications -Strategize for influencer marketing -Organize AMAS and Twitter Spaces (both internally and externally with other communities) - Prepare the contents for the AMAS and Twitter spaces -General research on the market, implementation of effective tools that will drive the African Market -Liaise with KOL in the Nigerian market, then cooperate with them, working side by side with them to bring in Nigerian holders -Developing goals for the development team and business growth and ensuring they are met

Abuja Municipal, Federal Capital Territory, Nigeria

-Develop functional and appealing web- and mobile-based applications based on usability.-Provide website maintenance and enhancements-Use a combination of markup languages to write web pages-Maintain graphic standards and branding throughout the product's interface-Carry out website audit and research (SEO)-Acquire new clients for the company through different strategies like lead generation, outreach, competition analysis and leverage.-Ensure that projects being executed by the company meets the requirements and expectations of the clients with respect to quality, timeliness of project completion and delivery as well as overall satisfaction.- Respond to RFP's (Request For Proposals) by coming up with detailed proposal structures, contents and templates, as well as tenders, and develop sales in new sales territories.- Contacting potential clients to establish rapport and arrange meetings.- Planning and overseeing new marketing initiatives.- Researching organizations and individuals to find new opportunities.- Increasing the value of current customers while attracting new ones.- Finding and developing new markets and improving sales.- Developing quotes and proposals for clients.- Developing goals for the development team and business growth and ensuring they are met.- Training personnel and helping team members develop their skills.- Communicating new product developments to prospective clients.- Development of marketing literature to help sell the company to prospects.

Delta State, Nigeria

-Administrate the creation and publishing of relevant, original, high-quality content-Create a regular publishing schedule and promote content through social advertising.-Integrate all channels of marketing (social media, SEO, content marketing, email, print and digital marketing)-Identify and improve organizational development aspects that would improve content (ie: employee training, recognition and rewards for participation in the company’s marketing and online review building).-Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.-Manage or oversee all social advertising campaigns.

Abuja, Nigeria

-I worked with a team of 3 to create a buyer persona document for a B2C company-Social media management, the process of creating, publishing and analyzing posted content.-Target audience reasearch, creating strategy, building content calender using hootsuite and graphic design with canva-Using analytical toolz to track and analyze data- Built a landing page, crafted compelling lead magnet, integrating landing page & Email CRM-Email Automation (wrote compelling emails, crafted email sequence, create autoresponders & messages)-Ran paid ads on Facebook and Google-Built an E-commerce website, installed on google analytics on Wordpress and set up report on analytics-Website Audit

Warri, Nigeria

-Review the work of colleagues when necessary to identify compliance issues and provide advice or training-Draft, modify and implement company policies-Guide and lead team members to deliver services that meet or exceed customer expectation-Handle clients’ issues through the implementation of life cycle in a timely and accurate fashion-Maintain complete and accurate customer correspondence data-Develop and update clients’ related report-Create business profile and proposals-Maintain up-to-date knowledge about company products and services-Develop new strategies to improve client satisfaction-Inform clients about company products, services and promotions-Address client concerns promptly and professionally-Understand client needs and customize existing business programs to meet their needs-Elevate complaints and feedback to the relevant departments-Collect client feedback about their experience-Participate in one-on-one meetings with clients to explain services to guide their choices-Monitor and assess the activities of our competitors to proactively satisfy and retain our clients-Understand the problems and challenges of clients and identify ways the business could better address those need

Delta, Nigeria

-Overseeing daily business operations.-Developing and implementing growth strategies.-Training low-level managers and staff.-Creating and managing budgets.-Improving revenue.-Hiring employees.-Evaluating performance and productivity.-Analyzing accounting and financial data.-Researching and identifying growth opportunities.-Generating reports and giving presentations.

Birmingham, United Kingdom

-Balance account-Filing of paperwork-Disbursement-Preparing regular financial and administrative reports-Maintain a company calendar and schedule appointments-Schedule in-house and external events-Prepare regular reports on expenses and office budgets

Wolverhampton, United Kingdom

-Maintain presentable and in-stock condition of assigned sections of the store-Actively seek out consumers shopping in store and offer assistance-Discuss products offered and available alternatives, including creative financing options-Cross-sell merchandise and services-Ensure proper customer service by teaming with co-workers-Establish trust relationships with customers-Attend and participate in sales meetings-Assist with physical inventory counts-Monitor loss prevention activities-Retail Salesperson Skills

West Brom, United Kingdom

-Deliver excellent service to ensure high levels of customer satisfaction.-Motivate the sales team to meet sales objectives by training and mentoring staff.-Create business strategies to attract new customers, expand store traffic, and enhance profitability.-Hire, train, and oversee new staff.-Respond to customer complaints and concerns in a professional manner.-Ensure store compliance with health and safety regulations.-Develop and arrange promotional material and in-store displays.-Prepare detailed reports on buying trends, customer requirements, and profits.-Undertake store administration duties such as managing store budgets and updating financial records.-Monitor inventory levels and order new items.

Bachelor Of Arts - Ba, Law And Business Studies

Foundation Degree, Business/Commerce, General