Jacinta Outlaw Email & Phone Number

Gosford, Nsw, Au

Sydney, New South Wales, Australia

As Executive Manager (Planning & Performance) at Business NSW, my role has been key in establishing and executing a strategic planning framework to support the Business Unit's objectives. This involved coordinating the delivery of reports, thought leadership, and membership initiatives, as well as compiling and presenting analytics to improve stakeholder engagement, membership growth, and revenue. I have worked closely with teams across the unit to enhance efficiency and impact through strategic planning and clear communication. My responsibilities also included developing and implementing short- and long-term planning programs, organising workshops for policy direction, streamlining planning processes, and ensuring resources are effectively aligned with our strategic goals.Key Achievements:• Pioneered the development and deployment of a comprehensive analytics framework.• Led collaborative initiatives that enhanced operational efficiency and impact.• Rolled out innovative look-ahead programs, aligning strategic direction with operational execution.

Statewide

In my role as Growth Facilitator for the Entrepreneur Program at Business Australia, I was responsible for guiding companies within a Federal program towards measurable expansion. My work focused on developing strategic plans to enable these businesses to overcome barriers and advance to their next stage of growth. This included leading efforts to adapt and transform business models, ensuring they could leverage disruptive growth opportunities effectively. My approach centred on formulating strategies based on real-time intelligence to drive optimal outcomes and comprehensive business transformations.Key Achievements:• Informed program development with real-time intelligence for optimal strategic approaches.• Elevated 20+ industry companies within a Federal Government program, achieving significant revenue increase and market expansion.• Designed and implemented growth strategies that enhanced business performance and capability expansion.• Transformed operations for 3 clients to future-ready models, significantly improving market responsiveness.

New South Wales, Australia

As a Business Facilitator for the Strengthening Business initiative at Business Australia, my focus was on aiding businesses impacted by bushfires, floods, and the COVID-19 pandemic. I played a key role in linking these businesses with experts to facilitate their stabilisation, rebuilding, and reopening efforts. My responsibilities included overseeing the reformation of business models and the development of transformation plans and activation roadmaps tailored to each company's unique needs. This role also involved mentoring businesses, providing them with the guidance needed to navigate through recovery and towards sustainable growth.Key Achievements:• Led recovery efforts in disaster-impacted zones, facilitating business stabilisation, rebuilding, and reopening.• Directed strategic overhauls of business models to ensure sustainable recovery and growth.• Enhanced the effectiveness of the Strengthening Business program by optimising outcomes for businesses in crisis recovery efforts.• Mentored 40 businesses, guiding them through tailored recovery and growth strategies.

International

As an Associate and Behavioural Economist at Simon McArthur and Associates, my time involved leveraging behavioural economics to enhance tourism destinations and businesses. I focused on enhancing the appeal and accessibility of diverse tourism environments, crafting strategic opportunities for destinations to overcome challenges and secure competitive advantages. My role required cultivating leadership skills to steer complex projects and navigate relationships with various stakeholders effectively. I was deeply involved in innovating and solving complex problems, contributing significantly to the continuous improvement and differentiation of destinations. My proactive approach and creative problem-solving were instrumental in addressing and overcoming specific regional challenges.Key Achievements:• Engineered and executed transformation strategies for businesses, enhancing growth and adaptability.• Performed disruptive analyses of industry trends, guiding strategic planning for long-term competitiveness.• Led covert intelligence projects, developing data-driven tools for strategic insights and operational effectiveness.

Gosford, New South Wales, Australia

In my role as Senior Business Analyst & Business Engagement at SafeWork NSW, I played a key role in enhancing organisational performance through the creation and execution of advanced business intelligence reports. My responsibilities included designing these reports to enable informed strategic decision-making and working closely with stakeholders to ensure projects aligned with organisational objectives. I played a key role in managing the end-to-end user story lifecycle, from requirement gathering to solution implementation. My leadership extended to serving as scrum manager, product owner, and subject matter expert, where I demonstrated versatility and guided teams in adopting Agile methodologies within a traditionally Waterfall-oriented environment.Key Achievements:• Led the creation and execution of business intelligence reports, enhancing organisational performance.• Ensured projects aligned with organisational objectives, optimising outcomes.• Elevated Agile methodologies, promoting a culture of collaboration and continuous improvement.

Nsw

Gosford

Roll out of the State wide healthy worker initiative, an innovative program designed to identify and prevent lifestyle-related chronic diseases in people in paid employment by addressing modifiable lifestyle risk factors.

Lake Macquarie

Plan, analyze, recommend and implement multi-channel marketing strategies to meet marketing goals and objectives for businesses, Government organizations and not for profit organizations.

Nsw, Victoria And Queensland

Built initiatives to support and sustain economic development in Rural and Regional NSW, Victoria and Queensland. Link grants and projects to deliver economic outcomes in line with project strategic goals. Facilitate, business growth in order to secure opportunities utilising strategic planning, community consultation, stakeholder engagement, training, creative design and strategic marketing for project development, increase local employment and drive new products to market.

Disruption, Business Administration And Management, General, High Distinction

Postgraduate Degree, Digital Transformation, Distinction

Develop a clear understanding to assist business identify, respond and design successful transformation approach to respond to changing.

Applied Business Architecture

Advanced Diploma, Business Leadership And Innovation

Innovation For Powerful Outcomes (Innovate)

User Experience For The Web (Webux)

Big Data For Better Performance

Emergency Management (Emg)

Bachelor Of Business Administration (Bba), Marketing And Tourism

Project Management And Change Management

Graduate Certificate In Digital Transformation, Business Administration, Management And Operations, High Distinction