Jacinta Wu Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Assists client executive in maintaining renewal accounts as well as setting up and servicing new accounts as the book of business grows.- Maintain an abeyance system in Applied Epic, MS Outlook and MS Excel spreadsheet formats.- Communicate with both clients and insurance company representatives with regard to terms, conditions and issuance of certificates of insurance, endorsements, renewal files and new business documents.- Transact, invoice, finance and maintain A/R balances on accounts as necessary.- Maintain POED and MES schedules as needed on an occurrence, quarterly or annual basis.- Oversee Mobile Equipment binder for Axis on a sub-brokering capacity. This includes negotiating terms with the underwriter maintaining files and schedules of sub brokered clients and issuing endorsement documents.

Vancouver, British Columbia, Canada

- Gathered preliminary underwriting information for submission to insurance company partners.- Completed rate sheet matrix to ensure clients' risks were full placed on a subscription basis while falling within the capacity and other requirement guidelines outlined in authority contracts provided by insurers.-Developed and maintained strong relationships with insurers and reinsurers to negotiate and secure the best competitive terms.

Burnaby, British Columbia, Canada

- Facilitate communication throughout the claims process by liaising with employers, injured workers, case managers, vocational rehabilitation consultants, occupational therapists and medical professionals.- Collect pertinent information from:1) Medical professionals (medical records)2) Employers (hours and earnings)3) Occupational Therapists (updates on program entry, progression and discharge)in order for Entitlement Officers and Case Managers to make an informed decision based on the evidence at hand in the best interest of the claimant.

Burnaby, British Columbia

- Develop relationships and constantly communicate with builders and developers of new homes, both SF and MF, making sure all projects are on track.- Ensure that all documentation: Certificate of Possession forms, Pre-occupancy Walk Through Checklists and any applicable homeowner supplied Excluded Items forms are completed. - Issuance of Warranty Policy Packages to Homeowners- Communicate with Homeowners about their Warranty Coverage- Explain the Claims process and how to go about filing a claim to a homeowner- Receive and Review Claims as they come in- Open claim files : prepare documentation according to information provided, assign the file to appropriate Claims Advisor, and issue letters after consulting assigned advisor regarding appropriate course of action- Work with BC Housing in promoting Continuing Professional Development to builders- Process payment and registration of builders in company provided seminars in order to help builders earn their CPD credits for renewal of their building license

Vancouver, Canada Area

- Managed the Sporting Goods/ Seasonal Departments (including scheduling and annual reviews in addition to day to day floor operations)- Conducted Mock Audit to ensure impeccable store standards were set and met- Social Committee Director: Team Building and Development activities, Annual Holiday Party, Annual General Meeting & Store Promotions Marketing- Steering Committee: Training and Development Leader (looked for new and innovative platforms to further inform and engage staff, implemented practical training seminars and workshops)- We Care Ambassador: Customer Satisfaction Program Manager (monitored and tracked customer reviews and rewarded staff for exceptional performance in the area of customer service.)

Vancouver, Canada Area

Dipl. Business Administration, General Insurance & Risk Management

Activities and Societies: Risk Club and Spencer RIMS Risk Challenge Finalist

Education record

Bachelor Of Arts (B.A.), Sociology

General Studies

Activities and Societies: Capilano Courier Newspaper